Planning my daughter's wedding open house from CA is not easy when it was in DC. In June, Jena at Delicious Gourmet worked with me when no one else would. The event took place mid-July and the food was fabulous, her servers, chefs and help in the kitchen were marvelous! Sounds great, huh?...a dream come true? NOT SO!!!! Two days after the event, Jena called me and said that she had never received my credit card Authorization, so my full payment did not go through. I said I would check my credit card statements when I returned home in 2 weeks. A week later she called me again to see if I had sent her a check. I told her once again that I was still out of state and I would check when I got home. I quickly checked my credit card statements online, and there was no charge from Delicious Gourmet, so I sent her a check for the total amount.
When I arrived home a week later, my statement for my credit card had arrived in the mail and I saw a charge to another company for the exact amount that I had given Jena authorization to charge my card for her services, and the charge was in June! Opening online that particular charge for more information , (the charge was to Glen Echo Cafe, Delici and with more information, Delicious Gourmet was spelled out) I and my credit card had been charged by the company Glen Echo Cafe, dba Delicious Gourmet, in June!
Realizing that there had been some miscommunication between us, because I had, in fact, paid her twice, I immediately called her and left her a message explaining the double payment. I waited a few days aNd never heard from her. So, I also sent her an email with all the info regarding the double payment, and still no response.
I am so disappointed with Jena, and her lack of honest business ethics!
If you use her services, BEWARE and B CAREFUL she doesn't charge you double like she did me. I am now in the process of trying to get my money back. read more