I have used Pre-Empt for over 20 years to keep my home free from bugs at an affordable price. They…read moreare friendly and efficient. They are a 5 star company. I highly recommend them!

I was recommended by my mother, who used to use them for a house she lived in. She told me to give…read morethem a call and that "Steve, the owner, did an awesome job" but she has not used him for over two years. I called to make an appointment 2 weeks ago. They were good about scheduling an appointment for me the next day, which I thought was quick service on their part. the lady on the phone told me a technician would be there between 8-9am. My girlfriend works graveyard and I work during the day. Therefore I woke my girlfriend up before leaving for work so that she could let the guy in. Anyways, the gentleman who was supposed to come does not show up. So around 9:30am my girlfriend says she's going back to sleep since she worked the night before and worked that night, which I mentioned to the lady beforehand. Not that they cared obviously. She calls me to inform me the guy who was supposed to come had a rough morning, and was on his way about 10 minutes away. I told her that I would have to leave work to let him in and pay since my girlfriend was asleep. Mind you I work about 25 minutes away from my house. She said that was fine and that the guy would wait for me to arrive. First he proceeds to ring the doorbell anyways while I'm still on my way, waking my girlfriend back up and making our dogs go crazy. She told him to wait for me at that point since he was so late. I arrived and the worker did have a black eye, so I believed the rough morning story. So stick with me as it continues to go downhill from this point on. The technician told me that if in 10 days I was still seeing any spiders, bugs, etc. that were alive to give them a call back and they would come out for free as a courtesy. So fast forward the 10 days to a few days ago, and not only have I found a couple fully alive giant spiders in my house this week, I have also not seen a single dead bug anywhere!! Other than a handful of Rollie pollies! As if that's what I was paying to have killed... he had informed me that I should of started to find dead insects.. not a single one. So I called back and let the lady know. So she says she will have someone come out to spray again. This was on Tuesday, she says Friday between 8-11am is the earliest someone can get out there... now that wasn't ideal, because of the SAME situation with me and my gfs work hours. But we really are tired of finding these kinds of insects in our house. So I agreed. I left this morning for work, waking my gf up beforehand to let the guy in. Welp, he never showed. And on top of it, I never received a call telling me he couldn't make it. Instead I called after 11:30, after my gf was really upset, and I am now upset due to the fact that this company isn't very professional. The phone just rang and rang, no answer. So I texted the lady asking for the owners number...Same response, which was no answer. At this time I'm just over then completely, and started to look for a new company. I called my mom to let her know jokingly, yet serious, that that was the last time I took her recommendation. She decided to call them herself since she felt bad, and what do you know, they answered right away. Which means the lady was just ignoring me. She must of said screw it, and just blew me off completely. I mean who runs a a business like that. So anyways she told my mom that things are hectic when the owner "Steve" is out of town. And that they could come tomorrow, on Saturday first thing. Yah no thanks, I think I'll find someone else, or do it myself, since I would incur the same results. SHE also tried to tell my mom well the guy had to wait for me the first time. Yah right!! That is a bold faced lie. He had to wait a few minutes for me to leave work, BECAUSE he was over an hour and a half late to begin with. And still proceeded to ring the doorbell when I specifically told them to just wait for me. Like I said, I would never waste my time normally to call out a business, as I understand myself, that things in business happen. But there's a difference between a casual occurrence, and just straight up atrocious business acumen. This company would qualify as being one of those terribly unprofessional businesses. And lastly, the main reason I am writing this is because I want the owner, STEVE, to know that this is how his employees are running things while he's out of town. Good for you that you've grown so much since my mother used you, to the point you had to go out and hire more employees. But quantity without any sort of quality will only take your business so far. And I'm just besides myself that I could be treated so poorly by a company that should be all about customer service. -Alex

I just finished my appointment with Pigeons Be Gone and I am SO incredibly satisfied. The gentlemen…read morewho helped me were Gilbert and Ivan, and they provided excellent service from start to finish. They were so thorough with their cleaning that they got the spots I wasn't even aware of! My balcony had been turned into what was a nightmare and now it's as good as new. Thank you again to Gilbert and Ivan!

Very Disappointing Experience and Lack of Professionalism…read more I rarely leave negative reviews, but I believe how a company treats its customers, especially when concerns arise, says a lot about its integrity and professionalism. In April 2026, we hired Pigeons Be Gone to clean pigeon debris from our commercial rooftop. They also quoted us for netting and spikes, but we chose another contractor for that portion of the project, which was completed shortly after the cleaning. In early October, we called a roofing contractor to repair leaks near our rooftop AC units. During their assessment, they informed us that they could not proceed because there was a significant amount of pigeon debris beneath all five units that needed to be removed first. We contacted Pigeons Be Gone with concerns that these areas had not been properly cleaned. Initially, we were told they would evaluate the situation and respond in a few days because their office administrator was out. With rain in the forecast, I offered to pay for the cleaning a second time so our roof repairs could proceed, and we could address our concerns afterward. Instead, I was told we would need to pay at least $300 upfront just for an assessment, with additional cleaning charges to be determined later. When I questioned this pricing, the representative couldn't explain it and said the owner, Jeremy Lefler, would call me. Jeremy initially listened to my concerns, but once he learned we had hired another contractor for the larger installation, his attitude changed significantly. He became defensive, hostile, and combative. He even accused us of sharing his proposal with a competitor to obtain a lower price, which was completely false. Throughout our conversation, Jeremy repeatedly emphasized that cleaning jobs are not how his company makes money, that our project was too small, and that he had underbid the cleaning to secure the larger installation. He later confirmed this in writing: "As I stated in our call, we significantly underbid the original work in hopes of earning the larger mitigation project." He also stated that his company was operating at a loss on our project. As a fellow business owner, I found these statements troubling. If a company chooses to underbid a project hoping to secure additional work, that is its business decision. It should not affect the quality of work or how customers are treated. Not every project will be profitable, but that doesn't relieve a company of its responsibility to stand behind its work. Despite receiving photographs of the areas in question, Jeremy insisted the rooftop had been thoroughly cleaned, including beneath the AC units. However, his completion photographs did not show the areas beneath the units. Instead, he suggested that additional mesh had been installed around the units after his company completed the cleaning. This was untrue. We have photographs from 2025 showing that the mesh was already there. What I found especially disappointing was that I wasn't asking for free work. I offered to pay for his company to return so our roofing contractor could complete the repairs before the rain. Despite that, Jeremy expressed uncertainty about whether he even wanted to return. I am relieved we chose another contractor for the larger installation. Considering how difficult it was to address concerns about a relatively small cleaning project, I would have serious reservations about relying on this company's advertised "lifetime" warranty. The true measure of a good company is not just the work it performs when everything goes smoothly, but how it stands behind that work when something goes wrong. Unfortunately, our experience with Jeremy Lefler and Pigeons Be Gone demonstrated a disappointing lack of professionalism, accountability, and customer service. Based on our experience, I would not recommend this company.

Title: "Exceptional Service with Outstanding Results"…read moreMitchell Pest Solutions (MPS) in Las Vegas delivered on every promise of our (roof) bird elimination. Our title ref'd above emphasizes the quality of service that was customized specifically for our needs rather than a one-size fits all. MPS highlighted key aspects most customers or clients typically value the most. They listened attentively to our concerns and understood the mission. We're pleased with their professional, yet personal approach to handling every step of the process. The value of the process was well worth the time spent on solar panel cleaning, having a quiet roof & peace of mind. Each and every homeowner should have the MPS on their speed dial. My family highly recommends Mitchell Pest Solutions to anyone looking for pest prevention expertise b/c they handle the full gamut. Jerry/Shar 5/25/2026

I am a little late in writing this but a couple months ago Matt provided service in our house to…read moreget rid of our fruit fly issue. The problem was solved! Matt was also very patient and helpful as was everyone else we communicated with with this company. I am so relieved they were able to help!

PIGEON PROBLEMS!!! Swift Pest Solutions can certainly help!…read moreI had solar panels installed, and shortly after, I noticed pigeons were starting to nest under them. They were driving me insane with the constant cooing!! Trent came over in a timely manner and evaluated the issue. He was extremely professional and provided a video of the issue, and explained the services he was going to render. Needless to say! Pigeons are gone and have not attempted to come back. I'm extremely happy with the level of professionalism and speed of service provided! Thanks Trent!

Our neighbor researched local pest control providers and chose Swift Pest Solutions so we did as…read morewell. First application was fast and complete. Professional service at a fair price.

We have used A Better Day Pigeon Control twice now and I completely forgot to write a review…read more Requested a quote from these guys back in 2020. Their prices were reasonable and they were able to come back in a few hours to do the install that same day! Our roof was pressure washed and optical gel treatment was done. The staff was friendly and did a good job cleaning up before leaving. For those who don't know, optical gel is a deterrent using sight and smell. It apparently looks like fire to the birds. Very impressive, as it definitely does a great job of keeping the birds away! Since their service was excellent, I called them again a few months ago to see what they could do for our solar panels. We noticed that birds were starting to come around after we got them installed. Again, they quoted a reasonable price and they came back to screen off our solar panels a few days later. I'm happy to report that our roof is bird free! Overall the team was awesome and took the time to do the job right! I appreciated the attention to detail, the before and after pictures included in the emails, and Danielle who was friendly and very organized. Highly recommended!

These guys came out and gave an estimate with photos and detailed what they were going to do. Once…read moreI signed the contract, they scheduled an appointment a couple days later to do the work. The pigeons aren't completely gone. They are still hanging out so I may need to get more spikes placed near the edges of the roof since thats where they're hanging out.

I highly recommend Joe for pest control! He's incredibly friendly, reliable, knowledgeable, and…read moreaffordable. He always takes the time to answer questions and explain things, and you can tell he genuinely cares about his customers. It's so nice to find someone who is honest, dependable, and provides great service at a reasonable price. We've had nothing but great experiences with him and wouldn't hesitate to recommend him to anyone looking for pest control!

We initially met Joe Church as he did the monthly service at a property we were renting. He was…read morealways very thorough and the service he provided was an absolute value so we ended up hiring him to service the home that we ended up purchasing. This house had been vacant for weeks and the garage had been occupied by lets just say a LOT of spiders. Joe saw it and calmly said nothing to worry about! He knows his stuff and he and his team are very reliable. Thumbs up for the fact that he only uses pet safe products! Joe and his team also took care of a minor pigeon issue we had on the roof in a very humane way as requested by my wife. Very affordable rates, prompt and friendly service, pet safe products!

Amazing service. On time and everything worked out great. Affordable which was great. Will be using…read moreagain if I have to but I doubt I'll need to.

Very unprofessional customer service. I had requested service & she never got back to me. Then…read moreverbally accosted me over the phone bc of her mistake.

Steve came out for an initial evaluation at my new place. I had used Red Rock for at least three…read moreyears at my previous place. Everyone I have dealt with is professional, courteous, and I really appreciate they are NOT focused on the "upsell" of their services. Responsive and honest. I haven't compared a lot of prices but for what I'm paying I am very satisfied. Also important to note if I've ever seen new types of bugs or an unusual amount outdoors or indoors they've come out to treat within 48 hours. Great service.

Five stars before being bought by las vegas pest control. They dont work with your scheduling…read morerequests and show up when no one is home, pretty much charging full price to spray the front door and around the garage. Made multiple requests for specific days or times. If someone answers your call, there is no message relayed or note made on your account. Was with red rock for 2 years before it was bought out and we've since cancelled and are looking for better options