I am not happy with this nail shop. My sister visited from out of town and wanted to take her nieces for a ladies day they decided to get their nails done which is something I dont typically do we drove past this place which was empty that day so they got service here. My sis got a pedicure, my daughter a gel manicure and my niece got fake nails. My sis was happy with her pedicure but my daughter and niece we just like "its ok" they pointed out a few complaints but I figured this was typical teenage talk.
yesterday (June 3rd) I decided to give them a try for my first pedicure in a while. My daughter and I came in and after a short wait I got serviced by tami my daughter got mimi. Mimi was AMAZING did a great detailed job and copied the requested design (found on pintrest) perfectly. However tami was horrible. Tami seemed rushed she barely scrubbed my feet and the polish job was crappy on top of that she dosen't do designs so I had to wait for mimi to finish my daughter so that she can come do my design. Once mimi got to me she looked at my polish job and called over the manager I am guessing she noticed the lack of consistency, some nails were squared some were slightly rounded and the paint job didn't go completely down to the cuticle/nail bed (by this time it was after 7pm and tami had left for the night. ) however I had 3 nail techs standing over me pointing to my toes and speaking in their language looking at me saying "so sorry we will take good care of you NEXT time" they didn't offer any discount and I'm not one to complain just don't tip or come back (I did tip mimi)
Now today (June 4) as we get ready to leave for vacation my mother inlaw offered to take the ladies to get our finger nails done. We called around but of course it's last minute on a Saturday so no one had openings. I said well let's try the place we went yesterday we will just avoid tami. Ill ask for mimi specifically and hopefully it will be ok. We called and asked if they had openings they said 1 o'clock would be good (I work from home so immediately had to get it approved to leave early) we arrived and no one was available to do our nails. We waited about 15 minutes before they sat my daughter and started hers then 15 min later my mother inlaw decided she can go pick up her clothes from the cleaners (for our vacation) mother inlaw got back and was surprised to see I was still waiting. By now its 1:55 I told them I was no longer interested in getting my nails done they told me it was just a little longer wait...I was completely uninterested by now and just told my mother inlaw to get hers done (she was getting a color change on her finger nails) now as I am sitting here waiting for them to finish (now 2:31) I decided I had plenty of time to write a review...I should add that while waiting my turn (after my mother inlaw left ) a guy came in for a pedicure he must be a regular because he was happily greeted and he asked "you got time for me today" they said yes and he sat and had his pedicure started immediately. Also a couple came in around 2pm and said they are the ones that called for a pedicure and they were also sat immediately...
Maybe because I am military and being punctual is very important to me, maybe its because we specifically called and asked them if they had appointments available (they found out what we wanted and said said yes and gave us a time) , maybe because I left work early, probably because I'm 8 moths pregnant, or could be due to the fact that just last night they did horrible and clearly remembered me from last night and still didn't make any attempts to make sure I had a good experience...it could very well be because we have alot to do before we leave tomorrow and we could have very well scheduled nails for later if they told us they were too busy. Whatever it may be I will not be coming here again which is unfortunate because they are extremely close to my home.
Two stars because they did offer water, coffee or tea, the nail shop is clean with a nice ambiance, good music (pop/rnb) , and mimi is great. read more