I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

We had Aquamess Restoration evaluate our property in University Place where my daughter and family…read moreis living. They were wonderful to work with, responsive, honest and diligent from scheduling to actual evaluation. Unfortunately, the work needed on the attic (mold remediation, ventilation issues, removing/installing insulation, needing a new roof or extensive roof repairs) was more economically feasible hiring an insulation company and roofing company. We really appreciated Artemio's honest assessment and advice. They are a trustworthy company and do not operate by taking on any job solely to make money. They want what's best for potential customers and customers!

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

We had Robinson come over for an estimate/inspection after we had a toilet overflow that leaked…read moreonto the floor below. After that experience, I question both the company's substantive knowledge and their ethics. First, they used some pressuring tactics to try to get me to sign on for their services right away. They urged me to make a homeowners insurance claim right away, saying that the work would surely be more than my $5k deductible. I asked what if we just took some remediation efforts without a claim, and they said just having a dehumidifier and fan in here for several days would already run $3k so I might as well file the claim. They otherwise would not offer an actual estimate for anything. The next day when they reached out to follow up, I said I didn't think it was worth it to file a claim and be out $5k. They then miraculously said they could do remediation for $2-$3k without a claim. I also had them look at another area of the house where we had some mystery water but was now visibly dry. I thought it came from outside rain. The technician said we had a leak and needed a plumber. I got a plumber in later who removed dry wall to look for the leak. There wasn't one. The plumber seemed really trustworthy and replaced a part just in case and was not $$$. But seemed to badly reflect on Robinson.

Amazing. Super friendly and knowledgeable staff, very fast, communication was transparent and kept…read moreme up to date on what was being done. If you need mold remediation, these are your guys and thisbis your one call to make. Johnathan was amazing. Thank you Jason and team! Job well done.

24/7 flood and fire has been helping us with water damage mitigation from a burst pipe, and then…read morereconstructing our condo. Every member of their team has been incredibly helpful, kind and understanding toward our situation. Our insurance isn't covering everything, and 24/7 flood and fire is helping coordinate how to make the project financially feasible for us. We are so appreciate of their help during this stressful time! They very quickly came out to assess damage, started the removal / drying work quickly, worked with State Farm directly, and are now coordinating reconstruction with us. Thank you 24/7 for your help and expertise! Recommend to anyone who needs water damage remediation and reconstruction work in their home.

I cannot recommend Servpro gig harbor highly enough! We are building a house, and for multiple…read morereasons beyond our control, our build kept getting pushed out. By the time we finally broke ground and got the framing done, it was October. Unfortunately, the roofers took an entire month to finish putting the roof on, and by that time, the whole house was sopping wet. Add another month for the siders to finish, and even our builder was commenting on how bad the mold smell was. It was growing EVERYWHERE! This was exactly the circumstance we were trying to avoid, as my husband suffers from mold toxin illness. We called Servpro to see what could be done, and they came up with a plan that I am happy to say worked beautifully. They fogged the entire house and crawlspace heavily to eradicate the mold, and put as many dehumidifiers and fans in as our limited electricity would allow. They even came back out to spray a section in our labyrinth of a crawlspace where the fogging couldn't reach. They had some difficult circumstances to navigate, but they always figured out a way to get the job done, and to do it well. We are beyond thankful that they were able to save our house from the mold. They helped us navigate a nightmare situation and afforded us the peace of mind that our new home won't make anyone sick.

When a water filtration system burst in my business, I didn't know what to do. A friend…read morerecommended ServPro of Gig Harbor, and boy, am I glad that I called. Within 30 minutes they were onsite. Within an hour, we had a truckload of drying equipment delivered. The workers were professional and they knew what they were doing. My business was up and running within 3 days, despite the water reaching from the back of the office to the front door. No mold problems. No remaining moisture. I am delighted with my experience with ServPro of Gig Harbor.

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

Eddie is the nicest guy you'll ever meet! He brought us pupusas each day while they were working…read moreon our roof. What great service! Good looking roof from someone who knows what he is talking about! Thanks Ave Construction!

The service was Great!!!! Eddie really stepped up when I had a major water claim on my house and…read moredid some consulting and repairs for us. Then he became my general contractor for most of my work on my new home as well. Eddie and his team are trustworthy and someone you can depend on.

Contacted Barry to request a quote for a minor job entailing switching out a tee-valve with an…read moreS-valve after the refrigerator water line leaked. He requested photos, which I sent and then gave his honest opinion that we didn't need a new valve! He then explained how to remediate the situation step by step, and was willing to answer any questions we might have. Truly appreciate his advice and honesty. Others could have made a mountain out of a molehill for what work was needed. We'll definitely keep him in mind for bigger projects!

Element's Essentials did a great job replacing both bathroom exhaust fans and replaced the base…read moremolding in the master bath. Barry promptly retuned my calls/texts and arrived when he said he would. I will be recommending Element's Essentials to family and friends.