Great service and good prices; you can get your part here for a better price; why pay moreread more

I've been coming here for the past 24 years and they've never failed me. I see some complaints on…read morehere about people whining about the wrong part and fighting over the phone which is ridiculous. Just bring your part back and return it if you have an issue why would you complain over the phone? These guys have never done me wrong and if I got a bad part (which honestly I don't think I ever did except once because I always made sure to give the right information) I would go back and exchange it like a customer. There is no need to call on the phone and cry about it and create drama. Just go back and swap it or get a return. Hands down good prices, and able to get parts other places don't even have. Just know what you need and they'll let you know if they got it.

I had a really good experience at this location. Brandon helped me choose the right battery for my…read moreCRV and he also helped me install it . He made the process feel easy and most importantly stress-free! I would definitely recommend asking for Brandon next time you come here.

Jose !! Thank you for your expertise and assistance, kind sir of the zone ! Many many blessings to…read moreyou and your family ! I'll be back to have that service done. Thank you. See you soon !

Went in for a quart of oil. The salesperson behind the counter was very helpful and answered my…read morequestions as well as made recommendations. I was in and out in minutes. no line no wait. Parking- On the street directly in front of store.

Came in for a battery for my car as their online website stated that this location had some in…read morestock but they didn't. Employee at the counter was helpful and also stated that they could order it or I could drive to one of the other locations that had my particular battery in stock. Didn't end up ordering it as I went back to Auto Zone to order it since they offered free installation and it is closer to my home. Was a little confused as I initially looked up Pep Boys and they must be owned by the same company. Pep Boys was the auto service side and Advanced is the auto parts store.

I had issues with my 1985 Ford Ranger driving to work today. I called Long Beach Auto Parts needing…read morea part ASAP for my broken truck. This is my only vehicle, I needed to fix it asap to not miss work. They told me they would have the part sent to the store and it would be there at 3:30. I showed up at 3:30, and the owner's father was there waiting for me. The owner was sick and had to leave work, he had his father stay and wait for me because he knew I needed the part. Always grateful for the kindness and honesty from this shop. Thanks again.

Good prices and customer service. It's like to see when people don't try to rip you off. Car parts…read moreare expensive enough.

Shout to Andrei, Monday afternoon he helped me out with my low beam headlights, he was super…read morepatient and helpful. He had another co worker who also helped me (sorry I didn't get your name) but also very kind in looking up the right lights I needed. Not sure if there is a lot of management movement but appreciate the guys that have helped when I do come in. There was even a day awhile back that the store wasn't even open, no Holiday just closed. Hope you guys keep the good employees around.

Organize, well stocked, clean store. Great customer service as well. Private parking lot, there are…read moretons of useful shops in this center

Speedy service with great prices and excellent customer service! Will definitely go back for any…read moremaintenance needs.

These guys were great. I came here to replace two of my tires that were insanely expensive…read moreeverywhere else I looked, and these guys were honest and reasonably priced. If you message them through yelp, be aware that you may have to follow up, but it's only because they have so many messages that it's tough to manage. Overall, it was a very positive experience, and I'm really glad I took my car here. Absolutely recommend them.

John and Joseph were great.. Joseph is very smart and explained everything in detail... Very…read morehelpful ,,,,im car illiterate.. .. very reassuring.. very friendly but professional ... I won't go anywhere else... I highly recommend store on 52 and Atlantic in Long Beach...

I needed a tail light for my Prius C. Mario found it in less than a minute. I didn't need this…read moredone in a pinch or anything like that. They're just efficient here. (And he installed it for me at no charge!) Mind blown. Such expert customer service and convenience. It's rare to get the best help at a low cost. I'll be back here regularly.

The Guinea pig .... Mike helped me out... got the parts I needed and got them to me on timeread more

I called today inquiring about a specific transmission fluid, and the employee who answered told me…read morethey had never heard of it and then abruptly hung up. I found this to be very unprofessional and disappointing. If someone is having a bad day, it shouldn't be taken out on customers. Good customer service is part of the job. Because of this experience, I will be taking my business elsewhere.

This is a place is so unorganized. My husband has an auto shop down the street and every single…read moretime I come inside I have an issue. This time Jose gave me the run around with the scanner. Telling me someone else had it then he didn't know where it was. But a few days ago they had two. When I asked he said they only had one. But when the manager came all of a sudden they had two. Look if people are here it's because they need your customer service and more than likely they are having issues with their transportation. If that's something you are not able to provide. Find another career Jose seriously.

This store is under NEW management!!!! Jesus the store manager has amazing customer service and…read moreruns an amazing team ! Everyone is so helpful, quick, and knowledgeable!! I would highly recommend coming to this store for any thing you need !! This store makes you feel welcomed any day !!!

Cida was amazing! Professional and knowledgeable! Great customer service was provided, quick and…read morepainless.

They were very nice, I liked that they had the battery I needed for my car in stock and they tested…read moremy battery for free and employee rodney was very helpful and installed it for free!