The absolute best service The 2 gentleman that came out…read morewere extremely professional, extremely nice and great work Very very pleased

I really value supporting local businesses, and this company's responsiveness is top-tier. After…read moremoving into a new home, I had two doors re-keyed by their master technician. While the deadbolts worked perfectly, I soon realized the keys in the doorknobs were sticking and difficult to push in all the way. I reached out, and they sent a second technician (Christi) who took the time to resolve the issue. While it was a bit disappointing that the job wasn't completed the first time correctly, I am very pleased with the final result. I was especially impressed by their communication; they proactively called me in the morning to update me on a slight delay due to emergency calls. It's rare to find a company that prioritizes follow-up as they do.

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I needed a locksmith to replace a mailbox lock at an apartment building I own and called this…read moreplace. Everything went smoothly from the time I called. The technician that helped me was Keith and communicated well with me before he met me at the jobsite, he was really nice and helpful as well. He was punctual and did his job well.

Super friendly and helpful in replacing car fob. Ordered, programmed remote and cut key for fob…read more Very pleased.

Rudest team ever, I called and asked for help on a project for a nice sized custom order and the…read moreguy hung up on me, i called back and they said they weren't interested in the order because they are short staffed. DO NOT USE THEY WILL JUST HANG UP ON YOU AND DENY YOUR BUSINESS.

Scott was a very responsive communicator, and super quick to do the job with good quality work! I…read moreneeded a set of deadbolt/locks re-keyed, and he turned them around the same day I called him! They work perfectly, and I felt like he was very reasonable with price. I really appreciate that he is local to my area and a veteran too. He specializes in safes, but I had a great experience and would recommend him for any locksmith need you have!

I challenge anyone in the northern suburbs to find a locksmith better than Scott. He was extremely…read morequick, professional, and friendly when he stopped by to look at what we needed. My wife and I just moved into the neighborhood so needed our locks changed, but the seller misplaced the vast majority of the keys which would've resulted in a significantly higher cost per lock. Fortunately for us we found Scott and he was able to help us out with an extremely reasonable rate and got all 6 locks done in under an hour (including initial inspection). I would recommend Scott to anyone and we'll be keeping him in mind for any future lock / safe needs!

Gary is great. I've dealt with my fair share of locksmiths over the years having management…read moremultiple rental properties. In this instance I needed deadbolts swapped out and upgraded from the old school manual to newer digital version. The newer version had a larger deadbolt Than the one currently installed on my doors, this the hole had to be re-drilled larger. I was not comfortable doing that. Gary had straight forward pricing and was very easy to schedule. Other places tend to have hidden fees and end up charging you more than originally quoted- so their prices seem cheaper upfront to get your business but ends up being more expensive. After Gary updated two deadbolts to the digital versions the price came out exactly as quoted. He also rekeyed everything on the same key in the event the key is ever needed. The price came out exactly as quoted. Beyond price he is just a super nice guy and clearly an expert in his field. Highly recommend Gary for any of your lock or security needs.

My dog sitter locked herself out while I was out of town. Yelp led me to Gary, who was immediately…read moreavailable and had a reasonable price. He was at my house in less than half an hour and had her back in, in no time. Thanks so much for your help!

Anthony did a great job helping me install a fresh new lock with a digital keypad on my front door…read more Great communication, a lovely, young man with good manners. Reasonable prices too unlike some other places.

I needed an external doorknob replaced and Anthony did a great job. He purchased a doorknob that…read morematched my deadbolt lock and installed it quickly. He rekeyed it so it matched the deadbolt, now I only need one key for the front door. It was a good price and completed quickly.

Big mess with minivan keys. Chip key is lost, one fob split in half and the metal "key" got lost…read more Third worked as a chip key but the fob part didn't. Result: one barely functional key. Messaged or called several locksmiths. This one could come most quickly. Prices were pretty similar. Communication was excellent. Always let me know what was up, when he could come, texted 20 min before arrival, etc. Showed up on time. Took a little while to re-key, but he noted he would make all keys perfectly functional. And he did. Would call this key service again. Did a good job. Price was reasonable. Recommend.

Tom responded within 2 minutes of me requesting services via email, as that was my only means of…read morecommunicating; my cell phone was in the car with my car keys. He gave me a good quote on the phone, arrived when he said he would, answered my questions told me how long it would take and stuck to that too. My car started immediately and the remote,at an additional fee;worked well too. Tom came after 5:00 on a Sunday evening and is to be commended for his hard work and dedication

I had to post about a recent lockout I had at my house and the company I used... I was not aware we…read morehad a locksmith in Glencoe and would normally just scroll down and pick someone at random. I called Glencoe Locksmith (Also called International Locksmith) and they were great!! I was dreading the cost and he confirmed that some of these companies come from the city and by the end you have so many charges racked up it could be well over $300. He took out a broken key, fixed a broken lock we should have done 5 years ago and made new keys for $150. John & Dave are the business and I had John... he was nice and knowledgeable. Highly Recommend especially to support our local business!!

Nice guy! I tried to rekey a lock myself and, of course, made a hash of it. I took my bag of parts…read moreto him and five minutes later he handed me back a working lock. He even complemented me on how far I had gotten.

My wife and I recently moved to Lake County and needed someone to help us change the locks on 10…read moredifferent doors. Each door had a different key and a few of the deadbolts were broken. We were very lucky to call Tom at Custom Lock and Safe. Tom was incredibly professional. He came to our home quickly, worked fast, completed everything we needed, and best of all, he was very reasonably priced! After completing all work, Tom walked us through usage of all the locks, told us how to lubricate some of the custom mechanisms, and gave us a few tips on ways to ensure our home is secure and safe. Thank you Tom!