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    Decorative Concrete Masters

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Decorative Concrete Masters

    Masonry/concrete sealing

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    8 months ago

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    Groundworks

    Groundworks

    4.0
    (22 reviews)

    Think Twice Before Hiring Groundworks…read more I hesitated to write this review because, to be fair, Groundworks has some genuinely good employees -- I met a few and appreciated their professionalism. But this review isn't about the people. It's about the company itself. A few months ago, I hired Groundworks for foundation repair. The total cost? $20,000. A serious investment, but one I believed was necessary. Before the work began, I had Air & Drain Works perform a hydrostatic test to check for plumbing leaks. The results came back clean -- no issues. After Groundworks completed the foundation lift, Air & Drain Works returned for a post-test. That's when the trouble started. The lifting process had caused a leak. A costly one. The repair estimate? Over $10,000. I reached out to Groundworks multiple times, hoping for some accountability or at least a conversation. Nothing. No returned calls. No follow-up. It's amazing how responsive they are when they're trying to win your business -- and how silent they become when you need help after the fact. So here's my advice: if you're considering foundation work, look elsewhere. Find a company that stands by their work after the job is done -- especially when their actions lead to expensive consequences. If this review makes even one person reconsider, then maybe Groundworks will realize that ignoring customers after the check clears isn't a sustainable business model.

    Groundworks showed up on time and Isaac and Matthew got to work right away. They explained that…read morethey were going to lift the back bathroom to avoid it from detaching from the house. once they sprayed the foam under the bathroom, they cleaned up right away and assured me that they will follow up to make sure that everything looks good. Great communication on arrival window and very professional attitude. Very easy and enjoyable experience. Diana Tedder

    Decorative Concrete Masters - masonry_concrete - Updated August 2026

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