Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

They did a fantastic job renovating my 25 year old deck with composite boards for a fair price! It…read morewas a challenging install with my existing screen porch that they passed with flying colors. I couldn't be happier with their work!

Oscar built a large deck in our backyard and did a great job. The process was quick and we got…read moreexactly what we wanted. I felt the price was fair. Communication was terrific. This was our first time working with a contractor and it was a great experience. Highly recommend.

Oscar was very responsive, and responded to my request for a quote fairly quickly, and answered…read morenumerous questions I had. Although I didn't have him build our deck, I certainly appreciated his taking the time to answer the numerous questions I had.

Alan replied one year later and stated apparently I'm not a customer he wanted to do business with,…read morehmm he sent his people out to give a quote so he apparently wanted my business but then he and his people dropped the ball. If after coming out they decided that they didn't want my business I would've thought the professional thing to do would to just say thanks for the inquiry but this is a project we're not able or willing to do. I've also noticed that it seems when someone gives him a negative review he can't find their information. Just based on his responses if I were a customer considering this company I'd reconsider after looking at his responses doesn't take responsibility for his actions.

***PLEASE READ BEFORE HIRING FREEDOM***We hired Freedom Outdoor Living to expand our back patio and…read morebuild a pergola. While there are aspects of the project that we feel they did a good job with (mainly the pergola), we feel it's important to warn other potential customers of the issues we have experienced working with them. First, this company uses subcontractors, and unfortunately, many times they didn't show up at all to perform the work they were scheduled to do or performed the work incorrectly. This led to significant delays throughout the project and was extremely frustrating. It put us in the position of constantly following up to ensure the work was done and done right. As an example, the concrete steps we asked them to build were initially very narrow and a safety hazard. We asked them to correct that. Our pergola was not built correctly according to the design, and we had to ask them to correct that as well. The railings around the patio were installed incorrectly, and again we had to ask them to correct this. We understood that the stain of the existing patio may never perfectly match the new concrete patio but the colors are not even close. Dominic was our main point of contact with Freedom and was apologetic every time this occurred (which was frequently) and let us know the excuses the subcontractors provided. They did make these corrections, but what I'm not sure Dominic (and Allen) with Freedom understand is that this is absolutely a reflection on their company when they hire subcontractors that either unreliable, incompetent, just "don't care," or all of the above. Unfortunately, they had already stained our concrete steps so when they did fix the prior sloppy work, the stain didn't match the remaining patio. The biggest complaint that we have with them is that once the entire project was complete (in April 2023), within a month the concrete overlay that they had put on our patio to match the extended patio we built (which it never did) started to deteriorate in a section of the patio. (We now know from speaking with others who have knowledge of concrete work that this overlay was not installed correctly from the beginning). We immediately informed them of the issue and 3 months later (after repeated texts) they repaired the section of damaged overlay without restaining. In other words, we had a large white patch of concrete on our brown stained patio for another 2-3 months. Again, after repeated texts and excuses, they finally let us know they would be sending someone out to stain the patched area of concrete. We had asked them to ensure that the patched area matched the remaining concrete and asked them to fix the issue with the entire patio being multiple different shades of stain. To this they asked us to either pay $3800 to correct the poor staining all done on our patio by THEIR contractors or only stain the patched area of concrete for free. We absolutely refuse to pay Freedom more for THEIR work that was not done right to begin with and agreed for them to only stain the patched area (with the expectation that it would, at least, match the existing patio). Of course, it doesn't and looks awful. I included a picture here so you can see how bad this looks. We are now left with a concrete patio that is 4 different shades of brown and is an eyesore. We have texted Allen and Dominic multiple times to ask that they do the right thing and restain our patio so that all of THEIR work is one color. What is very disappointing is they are not even responding to us anymore. There is no sense of wanting to do the right thing for their customer or even taking pride in the work they are doing. It is very disheartening that after trying to be understanding with them throughout all the delays/failures in the project once they got their money they really didn't seem to care. Allan/Dominic/Freedom Outdoor Living, if you are reading this and would like to correct your staining work on our patio and make this right, we would gladly welcome it and be happy to amend this review.

Alamo Patio Covers and Enclosures was recommended by neighbors. After viewing the quality of work I…read morecontacted Matt who was very responsive and professional. He provided a quote onsite which was fair and reasonable. I highly recommend Alamo Patio Covers and Enclosures. Matt was awesome, very efficient and his quality and timeliness of work is second to none. Outstanding work!

Absolutely phenomenal work completed by Matt who is the owner and sole employee. The quality of his…read morecraftsmanship is superb as is his customer care and service. We are so grateful to have found him. The enclosed screened in patio that he built for us will give us priceless mosquitoe-free patio time for many years! Thank you so very much, Matt.

Custom Creations designed and installed the outdoor fireplace of my dreams. The fireplace was added…read morealongside my existing deck to meet my specifications. The whole team was prompt and professional. The service they provided was superb. They even completed the work early. Very impressed! I'd highly recommend this team!!

What started off as a great experience turned sour real fast. I was referred to Fernando by a…read morefriend of mine that owns a BBQ store, and he was fast and responsive with the design and bid. I approved the work on April 12 and it started right away. We had our granite selection done on April 19, and that's where it all stalled. After no contact for quite a while I sent him a text message asking about when they were returning and I was told that they would be by today (May 20) in the morning. After waiting at home all day nobody showed, no phone call, no text message. I asked him what's going on and he's now telling me that the granite is still being fabricated. Also we had French drains which were supposed to be built around and clear, but no care was taken and now the patio is flooding into the house. I messaged him about this and nothing was done. All we ask is that we receive honest communication, which just isn't happening. Once the lies start it's impossible to get back on the right path and now he's in possession of my money, my grill/flattop/accessories and I have nothing to show except an uncompleted outdoor kitchen.

Fine Patio Design is a professional company with outstanding crews. They came in with a vision for…read moremy difficult backyard where other companies just looked and walked away. Walter was always responsive and open to changes along the way. He is an artist and he goes above and beyond for his clients. He sees things that others just don't. We will definitely be using him again in the future for our front yard. If you want a resort in your backyard. This is your company. We had retaining walls, new water feature, extended patio, and Sundeck done. The extra touches were lights in the wall, beautiful steps going behind the wall and modified deck to remove steps that opened up the space. I highly recommend this company.

I can't express how much I appreciate this crew. We had some small miscommunications along the way…read morebut Walter (owner) was amazing. He went out of his way to work with us and make it right. Andrew was great to work with as well from design process and throughout the project. I simply LOVE my patio now. It looks amazing and the quality is superb. Hands down one of the best crews we have worked with. Thank you so much for all you guys did!

I hired Blue Bonnet Patio Covers to put five electric screens on my large open patio. Chris and Tim…read morecame out to give me an estimate and talk to me about the screens and they were there for me whenever I had any issues . After the installation, I had some issues with sagging and motor function, which Bluebonnet was steadfast and committed to coming out to solve and fix the issues that were manifesting. Kyle and Alex did an excellent job on the installation and fixing the issues that came up after the installation. Kyle and Alex worked tirelessly to solve the problems and replace motors that seemed to be malfunctioning. A company is only as good as its guarantee of warranty and workmanship, and Bluebonnet definitely came through with standing by their work and product.. My back patio is beautiful, and I am able to enjoy it now that the screens keep out leaves, dirt, and debris. I highly recommend Blue Bonnet Patio Covers and the electric screens that they provide.

Went with this company as there have been others in my neighborhood that used them in the past. Per…read moreformer employees, the owner of the company, Luther Burnham, emptied out the accounts and has no intention of fulfilling any open patio orders. Even going as far as not paying out the employees' last paycheck. Currently trying to get my money back via fraud dispute on my credit card. I would say avoid this company, but you genuinely cannot contact them anymore. If you can, please do yourself a favor and avoid the headache.

From the very first meeting with Serview we were greatly impressed! We wanted a sunroom with an…read moreaddition to the space we had. The room plans, the quality of the materials and cost were all impressive! The project was the best contracting experience we have ever had. All aspects of the build was streamlined and efficient. The best part is the absolute gorgeous space they created for us, it is our favorite room in the house now. The windows are so beautiful, well made and highly insulated, they allow us to enjoy the outdoors in the comfort of our sunroom. It's such a calm, comfortable peaceful space to sit and watch the outdoors or read and relax. We received several bids and Serview was the best price and quality, they beat all the others hands down. Highly recommend them and will be doing another room with them soon.

Serview is a very well run company, very responsive with follow thru and understanding. We had a…read morepatio cover fly over roof installed by them and they did an excellent job....completed in three days....they left everything clean and spotless....i had gotten three bids and they were in the ballpark as the rest, but the fact that they sent a team of three (including the owner) to survey the job site before ordering material was what extra mile that made the difference....would not hesitate to use them again.

Unbelievable experience! Archadeck of San Antonio Hill Country far exceeded our expectations! 5…read moreSTARS! We needed a new back patio/deck and knew what we wanted to do for the most part, but definitely appreciated Archadeck's expertise (and patience), which ensured we had a thorough and well-thought-out game plan in place before the project began. Everything was as close to flawless as anyone could ever imagine; the project was finished multiple days ahead of schedule, and the final price was a pleasant surprise as we spent less than we originally anticipated, so win-win-win! And since we now have new TimberTech Polyvinyl Chloride (PVC) decking, which is made in the U.S.A., we will never need to build another deck for as long as we both shall live, as we have a limited lifetime warranty, including fade & stain protection guaranteed for fifty years. Thanks very much, Neil, Rebecca, Jonathan, Oscar, Little Oscar, Jaime, Jerry, and Lou! We appreciate your family providing ours with a spectacular outdoor living space!

If you are looking for a company to remodel an outdoor space, look. I further than Archadeck of San…read moreAntonio. My husband and I reached out to 3 companies to get a quote to remodel our outdoor kitchen and porch after our gas grill died. All companies responded fairly quickly with a visit; however, the experience was different with Neil from Archadeck. He took time to get an understanding of our wants and proposed some options, stayed for nearly an hour. The others were in and out in minutes and took days to forward their quotes. He followed up and showed interest in getting our business. I consider myself to be fairly frugal, but had a desire to work with Neil just because of his customer service. Now, his quote was not the lowest; however, the pleasant experience followed throughout the entire project. Neil communicated every detail of when he and the crew would be arriving, what was going to be done that day, etc.. He made sure all work was being done as agreed upon. The crews and subcontractors were amazing, arrived on time, worked quietly, and ensured the porch was clean upon departure. My husband is pretty hard to please because he is so meticulous, but he was totally impressed with the work of Noel... called him "a little artist." We paid for excellent customer service, an amazing finished product and peace of mind. If those things matter to you, then give Neil a call. You won't regret it!