01/22/2014 - JOHN MARCHWICKI
Words alone cannot explain the way the owner makes you feel...like you are the only customer that matters. He doesn't talk down to you or try to con you. He was on site everyday to make sure things were going as planned and to answer any questions and address any concerns we may have. You just don't get that type of service in this day and age. Give him a call, you won't be disappointed.
Description of work:
I can't begin to tell you what they did...so many things. The original project was to shore up a sagging bay window. From the moment the owner (Bob)walked in we were extremely impressed with his "can do" attitude. In a day and age where it seems that "the easiest thing to find is bad service", Bob was a WELCOME CHANGE. His knowledge and energy and desire to please the customer was OUTSTANDING. We had originally contracted with another contractor to do some patio/walkway improvements, but once Bob was here for the window project, we felt so comfortable with him that we ended up having him do our walkway and patio work...and at a LOWER price than the other contractor had quoted. We had also been soliciting bids to have the house repainted, but no one that we called ever called back, let alone come out to give us an estimate. Yes, you guessed it, we had Kyle Construction paint our entire house...and the best part was that as he went around with us he showed us where there was moulding, etc. that was rotted...and he replaced/repaired those places that needed it instead of just painting over them. And at every step of the way, with all the projects we had him do, he gave us prices right up front.
The best part was that when the day came to settle up with the bill, I had cautioned my wife to not get upset because I had figured that there was approximately $1,000.00 - $1,500.00 worth of extras, add-ons that we had done by him. To our surprise and joy, when all was said and done, he did not charge us a penny more than the original quote. He was not able to do one of the things we wanted (and he showed me in great detail and in terms that I could understand, exactly why what I wanted done, was not feesible.) so he DEDUCTED that from the final invoice. read more