I cannot recommend this business based on my experience…read more I prepaid $150 via Venmo for a cleaning that was confirmed in writing. She did not show, rescheduled, and again did not show. The service was never provided. Despite multiple requests over the past week, the $150 has not been refunded. Venmo refund requests were declined and the payment was cashed out. Based on my experience, I would not prepay or rely on confirmed appointments.

Amber and team member did an amazing job cleaning the two bedroom apt I vacated. Also did an…read moreexcellent job on carpet shampoo and floor cleaning. I highly recommend The Polish Nest!

No show Didn't bother to call me she was not coming…read more I waited a week for this appointment

Excellent service and work product! Was very happen with the end result, my house has never smelt…read moreso clean!

Luziana has made our homes look beautiful for 9 years! She does my son's house, his offices and my…read morehouse. Luziana is detail oriented, organized and very trustworthy. And, in all our years there has never been one broken item! She is also one of the nicest persons you'll ever know!

These ladies did an amazing job! I called on them with very short notice to clean a rental home…read more They were able to come the next day. They did an exceptional deep clean and since I was out of state sent photos and made sure everything was how it needed to be. They are very intuitive , trustworthy and professional. You will not be disappointed!

Great price. Super responsive and very easy to deal with. Amazing to come home to a clean house and…read moreprofessional job well done

I have been using Newport Cleaning Company to clean my house for many years. They are outstanding…read more The cleaning team does a terrific job. They are very detail oriented and efficient. Everything sparkles! They were also very accommodating when I requested no chemical products to be used for my house which I greatly appreciate. Jenn is very responsive to my communications. She is always so helpful and professional. I highly recommend Newport Cleaning Company for a clean house, excellent value and great customer service.

I actually have been trying out Yelp's "request quotes" feature, and so far it has worked better…read morethan a lot of other ways to find good services and professionals, especially in an unfamiliar, new area. Case in point - I am in the process of moving into a new home, which was delayed six months (covid, worker/material shortages, yada yada), after having to get out of my mom's home at break neck speed because of a super fast sell. The sell was at the tail end of caretaking my very sick, and then dying mother. I also inherited my mom's very large, destructive cat. I am telling you all this because it will give you an idea why I made, what I thought might be, the stupid decision to drag a very old, disgusting, stained couch to the new place, rather than have the cat destroy a brand new couch. When it was rolled in, and I got to see it in bright light, I kinda freaked, but decided to try having it professionally cleaned before going to a plan B. Being new to the area, I looked at Yelp to see who might be available to do this for me and was prompted by Yelp to use the request quotes thing, so I did. I received a number of responses saying that all these companies were booked up, and a response from Beantowns Finest, with open dates, times, and very clear information about prices, which were VERY Reasonable. Owner/operators Jesica and Randy were very responsive to my questions, easy to communicate with, and easy to set an appointment time with as well. Randy showed up early for the appointment, was very professional and pleasant, and proceeded right away to turn my nightmare couch into an almost new looking couch - it was freaking amazing, and a waaaaaay better result than I could have dared to hope for. He also worked his magic on three filthy gabbeh rugs that I was fearing were doomed as well. I just can't believe what he was able to do with them. I was also grateful that all this was done without a huge truck thucka thucking in the driveway, miles of hoses, and doors open to the cold for hours. He has portable machines that work with a bathroom sink and the house's hot water. He left the entire area cleaner than before he arrived - which can sometimes be an issue with this sort of service. the final price was so reasonable, I bumped the check up a bit to make it what I thought was more fair. I will definitely be using them for furniture and rug cleaning, and any other cleaning services I may need, from now on. Thank you guys so much!

I'm so glad I found Beantown Finest Professional on Yelp! I'd been trying to find someone and no…read moreone was getting back to me. I messaged Jesica and she got back to me right away. She scheduled us for a few days out and communication was great. On the day she texted to let me know she'd be 20 minutes late, and she was there on the dot when she said she'd be. She runs the business with her husband Randy and they brought two of their children to help. Listen: This is a REAL FAMILY BUSINESS! They were friendly and professional. They wore masks too. (Covid isn't over, friends.) They were all hands on deck for what was kind of a big job, and they did it. She even did an extra thing I'd forgotten to ask for and she made time for that as well. Their rates are fair, and I found out that they do a ton of other work too! On-site car washing and detailing, windows, power-washing, and painting, to name just a few things. Initially I just wanted a deep cleaning to help me get back on track with my own cleaning, but I might hire them more often, and for other projects too. Thanks Beantown Finest!

everytime these people come into my job, they always have an attitude, are very rude, and…read morecontinuously rip things out of me and my other employees hands.. i don't know what there issue is, but i feel like if your driving around in your work places car, aswell as wearing your uniform you hold up your ability to show off your buisness, will definitely never book here based on outings with this team and the disrespect. this isn't the first time and has happend with 2 wmployees from this company .

I cannot recommend. I signed up for a deep cleaning and then monthly cleanings. The "deep clean"…read morewas 2 women who were in the house for 2 hours. They did not do a walk through when done. After Kristin and the other woman left, I noticed dust on the interior doors and dust on the kitchen island etc. Despite this, maybe I was being petty, I was signed up for monthly cleanings. In the meantime, I found out my dog would need surgery, 3rd in 2 years and this time I need Ocean State to do the surgery. I am sure this will cost at least double what I have been paying. I went back and forth on whether or not to cancel. I finally made the decision on Monday, called and left a message. Kristin responded by text and said she would call. She retuned my call on Tuesday, my monthly cleaning was scheduled for that Thursday. She told me because I did not provide 30 days notice, I would be charged for the visit regardless. I am dealing with health issues and did not want to reschedule or let them that day and clean. I will be charged for nothing. My card information is on file. Kristin is very polite, the cleaning was average and more expensive than I ever have paid for comparable cleanings. Buyer beware and make sure if you sign for a contract, you know the cancellation policy, in full before signing on. Cost me $200+ dollars but lesson learned. Comb over the entire website before signing up for recurrent cleanings.

I paid for deep cleaning and did not get any of the services that were offered with deep cleaning…read more I had to vacuum and clean my floors myself after they left. Only there for 2 hours. False advertisement and charged for services not given. Would not recommend. Update. The manager contacted me. Was passive aggressively rude. Refused a refund and told me I was basically wrong. STAY AWAY!! UPDATE to the update. I have now been contacted that I had excessive pet hair and it's their policy not to clean that. So seems the story changes by the hour. I have a 2 month old kitten who weighs about a pound so he must just be shedding everywhere in the three weeks I've had him. What a joke!!! Basically their deep cleaning feature is just something to make you pay over $200 for subpar work. They will not complete the items the promise on their website and then make up random lies to defend why they won't refund money for services not completed. This is the worst customer service I have ever dealt with in my life. With any business. If you want to be ripped off and treated poorly when you question it then I'd choose this business. The response the owner has given here is completely untrue and ridiculous. I filed a complaint with the BBB for services that were not provided and their response was that they will give me my money back if I removed my reviews from online. Basically extortion. I would rather let them keep every dollar than let them bully me into removing my ACCURATE review of their terrible business.

I just finished my walk through with Kristina's cleaning, I had them do a move in deep clean on a…read moremill/ loft apartment about 1900 SQ FT. I had a great experience from the time I contacted them to the end of the process. They were friendly while booking, listened to me and were realistic with pricing. They got me in as soon as they could as well. I have a strange parking situation and they were able to text the night before to tell me how many were coming etc. The two women that cleaned were so nice. They worked really hard and listened to my concerns. When I came back the place looked great. I paid extra for them to do the stove/ oven and it looked brand new. I feel comfortable moving my things in now due to their attention to detail. I would use their services again, will most likely have them come in a month or so to do a light cleaning. I would request the two women I had, Ziomara and Janine? (I'm so sorry if I spelled or got them wrong. I'm terrible with remembering names) They went above and beyond. Thank you for making my move in less stressful. I appreciate it!

It's a dirty job but someone's got to do it!!!…read more These guys were great, So many rouge company's in this field. Alex came out and did a solid job, went above and beyond what was initially expected. Would definitely recommend and use again.

Absolutely fabulous! I made an inquiry online about hopefully solving an air flow problem (my brand…read morenew dryer wouldn't function correctly) and the response time was almost immediate. They were able to fit me in almost immediately and when Alex showed up promptly at scheduled time I was impressed with how courteous and knowledgeable he was. He assessed the situation and got right to work and cleared out the ducts, cleaned up and got my dryer all situated very quickly. Best money I ever spent!!!