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    Dean's Automotive

    4.2 (5 reviews)
    Closed 8:00 am - 5:30 pm

    Services - Dean's Automotive

    Oil changes

    Routine automotive maintenance

    Dean's Automotive Photos

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    Recommended Reviews - Dean's Automotive

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    1 year ago

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    6 years ago

    Poor customer experience with conversations that were misleading. This could be a one-off but make sure you have things in writing.

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    10 years ago

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    11 years ago

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    10 years ago

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    Precision Tune Auto Care - Cracked Cylinder Head

    Precision Tune Auto Care

    (24 reviews)

    They were friendly knowledgeable & would keep me in loop on vehicle project. Once parts arrived…read morethey were very timely I would definitely return to do business with them again. Even saved replaced parts for my review which I never asked for.

    If a "no star" rating was an option I would prefer to give that rating to this business. My '18 Kia…read moreStinger was towed here in March '23 and remained here for about 3 1/2 weeks. I am only now able to mentally and emotionally bring myself to write about the terrible service I received. I've started a complaint letter to Management but could never finish it because my car had been in limbo since April '23 and I just recently got it back. At the time I received service I dealt with Angel mainly. I found this shop on my Extended Warranty Company's website stating they're a "Preferred Vendor". During the diagnostic process I was advised that in the event my Extended Warranty Co. decided the repair was not covered that I needed to agree to pay for the "tear-down" of my engine which was needed to figure out the exact issue (est $1400). To this I agreed. Once my car was diagnosed it was determined that I had a cracked cylinder head. Initally the repair was approved thru my Extended Warranty Company (who I have a major complaint with also). However, shortly after they realized they messed up letting PTAC even touch my vehicle since it was still covered by my Factory Warranty (I didn't realize as I bought it used). This is when things went down hill... and fast. Apparently my Extended Warranty Company approved to pay for the tear-down of my vehicle (roughly $700) and referred PTAC to tell me to call the nearest Kia Dealership to arrange for service. Angel advised me that I would have to pay to put my car back together because "they didn't work for free" and otherwise they could give me my car back in a box! The inital quote to put my car back together (and not fix it at all!) so I could tow it to Kia was over $2500. My Kia Service Rep was stunned by the quote and spoke with Angel on my behalf. He advised her that they simply needed the car put back how it was when they initially received it, with all original parts (no new parts at all) and just a small amount of fluids. The car didn't need to be drivable and just needed to start so they could run their tests. After that I received a new quote and was eventually charged $1624.59 out of pocket. Mind you.. they still also received the payment from the Extended Warranty Company too! My car was eventually put back together and towed to Kia in Killeen. When it got there I was advised that the car was just "thrown back together" as if they just wanted it out of their shop. The car never did start because the injectors weren't even plugged in! So I had to turn around and pay Kia $600 to pull my engine apart AGAIN to plug the injectors in and fix the mess that was made of my car so they could start it to finally diagnose it. 7 whole months later... My car has a new engine and battery and is running like it's brand new! This was an extremely stressful situation and I felt as though PTAC took advantage of it. Their inadequate work caused serious additional undue hardship on me. It was the beginning of a nightmare. My advise to others is to STAY FAR AWAY from this business! Oh and lastly guess what?!?... My spare tire which was on a really nice rim and was in my trunk when it was initially towed to PTAC was completely missing by the time it got to the Kia dealership. I called to address this issue and was simply told that they didn't have a spare there and they only had a tire without a rim in their office. I once again had to come out of pocket in order to get a new one..

    M & B Auto Repair - Tires making noise? Vibration in your steering wheel? Vehicle pulling to one side or the other? Your vehicle may need a Tire Rotation.

    M & B Auto Repair

    (43 reviews)

    These guys got my family out of a bind today. My mother and my 85 year old handicapped father…read morecalled me this afternoon on their way in to town saying that the truck was running bad. They had a failed water pump and busted belt. Ron at M&B made it a point to get them taken care of that day. On a Friday afternoon!

    Checking out shops this year. The mechanic we used when we first moved here (2019) is in Austin…read more Need reliable, trustworthy and fairly priced services closer to home. This choice of service provider is M & B Auto Repair. I generally chose maintenance services to gage the attempted gouges many repair shops attempt to inflict. Overall safety inspection and oil change were the services requested. The 2008 Lexus RX350, had a complete check in August in anticipation of an 1100 mile trip, and headlights/high beams changed to LED for better night time visibility , so very little was needed. I had an early Wednesday appointment , so I dropped it off Tuesday afternoon. The shop called with an update right before closing Tuesday. Along with the oil change, I needed a belt replaced. Been quite a while since that was done , so I was very satisfied with the discovery. The work was completed just after noon on Wednesday. Bill was just over $200 and I'm not feeling gouged, overlooked or abused. Best way to feel after getting work done on your car. Thank you to the gentlemen at M & B Auto Repair... we will be back!

    Dean's Automotive - autorepair - Updated May 2026

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