Shout out to Steph and Jacob!! Y'all greeted me immediately and welcomed me right in. The customer…read moreservice and conversation was beyond professional and friendly! My oil change was quick and hassle free and I will continue to come to this location! It's the little things like their kindness that is very much appreciated !!

I wonder how many other customers the technicians failed to properly service their vehicles. The…read morequality is disappointing. I was serviced by two technicians who at first I felt were competent enough to work on my vehicle. Upon leaving I found it off that it took less than 5 minutes to complete a checklist and an oil change. They did an oil change but didn't even try to change the filter. Did not put a gasket onto the drain plug although it says it was . Didn't check the air filter, didn't check the any of the fluids that the receipt states is their "checklist", not the coolant, not the transmission, not the washer fluid. The wiper blades weren't checked nor offered. Windshield was not cleaned and tires weren't checked. I don't ask for much but I do ask for things done right the first time. I won't be going back to this location, please avoid this location if you value respect when paying for service. The manager the 2 technicians named was "Charles" or "Charlie".

When you returned, our team rechecked and verified that the oil level was within specification to…read moreOEM . During our discussion, it was determined that the oil level had been checked at home on an unlevel surface, which can give the appearance of an overfilled condition. Direct quote from Elizabeth. This is a flat-out lie. Number one, my oil was checked on the level ground inside of my garage. Number two. It was overfilled by a half inch above the top dimple on the dipstick. I don't care what your guy's documented in the system, somebody lied. That is absolutely not acceptable! The fact you thought you had to educate me on what high mileage oil is for is insulting. I know what it's for, that's why I asked for it. Sadly, you just put yourself in the same category as all the other oil change places here in the area. I guess you don't care if you lose customers.

Once again, kudos to Scott and Blue for resolving a follow…read moreup issue - prompt, professional and courteous. This is the BEST place in Belton to secure all car repairs ..... yes, the BEST

The charge for diagnosis is $65-$130 for them to use an ocb reader and wait 30 minutes to tell you…read morethat's all they've done and they'd like to overcharge you. Oreillys will check for free. They also lied about things that "needed" to be replaced to the car and even told me my engine was leaking oil to the point of empty and i need oil now but no was not leaking at all. They tried to push as many fees on me as possible in ways that sounded mandatory as well as to the customers that walked in while i was there. Mechanic wouldn't even come speak to me about what is questionably wrong with my vehicle even though i paid diagnostics fee for that reason.

So this meineke auto center has made sure both my daughters bmw's were completely safe to drive…read morefrom San Marcos to Dallas; the mechanics here have done an extremely thorough professional review of both cars on several occasions I recommend to make sure your vehicle is thoroughly reviewed and checked

The service here is super fast and friendly. Chastin and Cory the general manager were super polite.read more

Two employees came to visit with us and give us info. They were kind, clear & it was a great…read moreexperience. We stopped at Quick Change down the road and for 10+ min never had anyone speak to us, so we came here. Glad we did

I've been here several times when passing thru heading north towards Wyoming. Always get excellent…read moreservice! Everyone is very polite and professional. Their prices seem lower than other Valvoline centers I've gone to (Idaho was $110 in October and Belton was $82 for the same service - guessing locality). Will go out of my way when driving from south Texas to stop here for service...

I drove up for my state inspection and was out of there within 10 minutes without leaving my car!…read moreThankfully there was no line there at the time. The staff were friendly, knowledgeable, and professional. I'll be back for any other car services I'll need!

If you're looking for a reliable and honest auto shop, Jones Auto is the place to go. I'm not from…read morethe area, but about a year ago I had an issue with my truck and decided to stop in. Since then, I've been bringing both my truck and my wife's SUV here ever since. Brant and his team of mechanics are the real deal. Most recently, I needed to replace the catalytic converter on my truck, and the dealership quoted me over $5K just for the parts. I took it straight to Brant, and he gave me a fair, reliable price that wasn't even half of what the dealership wanted for parts alone. As long as I'm living in central Texas, they'll continue to have my business.

The most honest auto shop I've dealt with…read more They do the work, they explain everything so that it's easy to understand and do not overcharge for their work.

After waiting 2 hours at another garage, I called Lindsey at Adrian's, and they were able to fix my…read moretire in just a few minutes. Their prices are very reasonable as well. I will be going back with any of my repair needs.

Remember the hot summer? They charged $4000 to repair AC in car and replace head gasket. Sent…read morevehicle out with radiator cap loose! Did not fix AC. Give them several chances to fix. They didn't. Lied to my bank.

They were friendly knowledgeable & would keep me in loop on vehicle project. Once parts arrived…read morethey were very timely I would definitely return to do business with them again. Even saved replaced parts for my review which I never asked for.

If a "no star" rating was an option I would prefer to give that rating to this business. My '18 Kia…read moreStinger was towed here in March '23 and remained here for about 3 1/2 weeks. I am only now able to mentally and emotionally bring myself to write about the terrible service I received. I've started a complaint letter to Management but could never finish it because my car had been in limbo since April '23 and I just recently got it back. At the time I received service I dealt with Angel mainly. I found this shop on my Extended Warranty Company's website stating they're a "Preferred Vendor". During the diagnostic process I was advised that in the event my Extended Warranty Co. decided the repair was not covered that I needed to agree to pay for the "tear-down" of my engine which was needed to figure out the exact issue (est $1400). To this I agreed. Once my car was diagnosed it was determined that I had a cracked cylinder head. Initally the repair was approved thru my Extended Warranty Company (who I have a major complaint with also). However, shortly after they realized they messed up letting PTAC even touch my vehicle since it was still covered by my Factory Warranty (I didn't realize as I bought it used). This is when things went down hill... and fast. Apparently my Extended Warranty Company approved to pay for the tear-down of my vehicle (roughly $700) and referred PTAC to tell me to call the nearest Kia Dealership to arrange for service. Angel advised me that I would have to pay to put my car back together because "they didn't work for free" and otherwise they could give me my car back in a box! The inital quote to put my car back together (and not fix it at all!) so I could tow it to Kia was over $2500. My Kia Service Rep was stunned by the quote and spoke with Angel on my behalf. He advised her that they simply needed the car put back how it was when they initially received it, with all original parts (no new parts at all) and just a small amount of fluids. The car didn't need to be drivable and just needed to start so they could run their tests. After that I received a new quote and was eventually charged $1624.59 out of pocket. Mind you.. they still also received the payment from the Extended Warranty Company too! My car was eventually put back together and towed to Kia in Killeen. When it got there I was advised that the car was just "thrown back together" as if they just wanted it out of their shop. The car never did start because the injectors weren't even plugged in! So I had to turn around and pay Kia $600 to pull my engine apart AGAIN to plug the injectors in and fix the mess that was made of my car so they could start it to finally diagnose it. 7 whole months later... My car has a new engine and battery and is running like it's brand new! This was an extremely stressful situation and I felt as though PTAC took advantage of it. Their inadequate work caused serious additional undue hardship on me. It was the beginning of a nightmare. My advise to others is to STAY FAR AWAY from this business! Oh and lastly guess what?!?... My spare tire which was on a really nice rim and was in my trunk when it was initially towed to PTAC was completely missing by the time it got to the Kia dealership. I called to address this issue and was simply told that they didn't have a spare there and they only had a tire without a rim in their office. I once again had to come out of pocket in order to get a new one..

My Semi Truck hit a bump and Went completely dead, no electric power, no lights, no hazard, no AC…read more It was 2am thank God so I was able to glide off the freeway to a stop. Ryan came quickly and was able to find the blown fuse. he restored my Power within the hour and I was able to deliver my load on time. A pleasant, positive guy with a great attitude to fixing problems. I stored the number for future service.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

These guys got my family out of a bind today. My mother and my 85 year old handicapped father…read morecalled me this afternoon on their way in to town saying that the truck was running bad. They had a failed water pump and busted belt. Ron at M&B made it a point to get them taken care of that day. On a Friday afternoon!

Checking out shops this year. The mechanic we used when we first moved here (2019) is in Austin…read more Need reliable, trustworthy and fairly priced services closer to home. This choice of service provider is M & B Auto Repair. I generally chose maintenance services to gage the attempted gouges many repair shops attempt to inflict. Overall safety inspection and oil change were the services requested. The 2008 Lexus RX350, had a complete check in August in anticipation of an 1100 mile trip, and headlights/high beams changed to LED for better night time visibility , so very little was needed. I had an early Wednesday appointment , so I dropped it off Tuesday afternoon. The shop called with an update right before closing Tuesday. Along with the oil change, I needed a belt replaced. Been quite a while since that was done , so I was very satisfied with the discovery. The work was completed just after noon on Wednesday. Bill was just over $200 and I'm not feeling gouged, overlooked or abused. Best way to feel after getting work done on your car. Thank you to the gentlemen at M & B Auto Repair... we will be back!