Friendly and super fast response time. Son goes to school out of state and was locked out of his…read morecar. Bennett's Locksmith came up on google search as one of the best in Walla Walla. Their price was very reasonable and they were literally there in minutes to save the day. I'd definitely recommend them and use them again myself.

Never had someone answer the phone when I called with such a "put out" tone to their voice. Just…read moregrumpy short tone. Can not imagine how the service is. I guess they are not wanting or needing any business because I did not feel welcomed.

Outstanding, professional service. Very knowledgeable. Made me a new key in minutes that needed a…read morelaser cut. Very competitive pricing. Lower than nearest competitor. ​

I wish I could give 6 stars. We called Bryan in desperation when the door lock on our brand new RV…read moregot stuck while we were staying at the 4 Seasons RV Resort (also wonderful BTW). We are both in our 60's, and were forced to crawl in the "Emergency Exit" window late on the night of July 3. On July 4, we called Bryan. He came out with 15 minutes, got the problem resolved, and dictated a visit summary to cover the warranty. We were back in business within half an hour. Best of all, his rates were incredibly reasonable. Highly recommended.

From when they answered the phone to when they had to break into the lock and make me new keys the…read moreservice was great. And I appreciated how quick the response time was. Great work!! Sheralee

My friend and I planned a kayaking adventure... somewhere halfway between our houses. We are about…read more7 hours apart, and this worked out great. We went out kayaking, but unfortunately my friend lost her keys in the river. We couldn't find the fob, and it was near the end of the day. My friend's husband called around and found Mike. He said he doesn't usually go out and do calls like this, but he showed up anyway. He worked hard and figured out what was needed to get a new key fob made. He was even missing a piece of equipment and ran home to get it and came back to finish the job. All in all, he was very fast. He was friendly. And he helped my friend get into her car and enabled her to bring her car home. He was amazing and very much appreciated. Thank you, Mike, for saving the day! My friend was so relieved when she heard that engine start.

Their office and staff are very dysfunctional, they don't give off a whole lot of confidence in…read moreknowing what they're doing. Somewhat friendly staff, probably fine for simple lock smith issues. I won't bother going there anymore, there's better options.

I bought a vehicle at an auction that came without a fob. The key it came with worked for the…read moreignition but not the door. So when I accidentally locked it up I was stuck. Chris came out, picked the lock, made new door keys and programmed a new fob. This all happened within an hour of calling. The price was very reasonable and I will NOT use any other company for lock and key services. Thanks Mount's and Chris.

We would recommend Captain Hooks Towing. We received a quick response towing our 1 Ton diesel…read morepickup to the repair shop. The driver was helpful, organized and courteous answering our questions. We felt very comfortable that he was taking great care of our vehicle.

Needed a tow outside of business hours an hour out of La Grande, and they were so nice and polite…read more We did not have to wait long by the side of the road. They were two weeks out to look at our vehicle, but worked hard to look at it sooner than that, and we were able to get it back in less than a week. Thank you Captain Hook!

Called about a program was no help at all and was very rude, had to call 3 times for a reply,…read morewouldn't recommend.

Maybe I caught the guy there on a bad day... but I had a key that was already cut, and I had…read moreswapped housings to a new one because the old one was old and wanted a new, better looking case with the remote buttons for a Toyota FJ Cruiser. I needed to get a new transponder chip for the key so it would start the vehicle since the one from the swapped housing was either lost or damaged when I disassembled the old housing. I had that key made a couple years and it worked perfectly but unfortunately (my fault) the chip was not working after disassembly. He had other customers and said it would be a wait, that he didn't know if he could do it from the valet key, it could take 15 to 45 minutes and then he stated he didn't even know if it would work. I explained the previous place had done it in about 10 minutes, and he said "maybe you should go back there." The shop which I had it done at was in Florida, so I said that was a bit far. ‍ I was courteous in my attitude, but he basically sounded like he didn't have the time or wanted to even mess with it. I would have gladly waited and paid the fee but the experience left me with a bad taste. Especially since it was only the chip, the key was already cut and the remote buttons already programmed. If he doesn't want my money or business, I'll just go somewhere else.

My mother just used this company to get into a house and was quoted the service fee of $29 with…read more"anything additional will be extra". She assumed it would probably be around $50 maybe a little more. But was charged over $170! She was not advised that the cost would be that incredibly high for a 5-7 minute job prior to getting the door unlocked so she could have the option to change her mind or make sure she could afford it. She now doesn't have money for groceries this week. I will not ever use this company and will advise everyone on my social media of what just happened. I believe the technicians should give a more accurate estimation on the scene PRIOR to doing any work.

From the owner: Affordable pricesread more

A simple internet search brought up Always Loyal Locksmith. He was professional, fast, funny and…read moreextremely efficient even at 6:30 in the morning. He arrived on time to a remote location and unlocked the car in less than two minutes. His rates were totally manageable even in this economy because he rode his bike. Hence he is in excellent shape and has a great attitude. Totally impressed. When asked about the bike he replied, "Gas is expensive, sweat is cheap."

Required payment upfront to order keys for my Subaru then took off with my money. Its been 3…read moremonths. He notified me 8+ weeks ago that the keys were in and we attempted to find a time that worked for us to meet but before that could happen he just disappeared. I have left messages, texts, etc and no response. Now his phone voice mail box says its full and for the last 6 weeks I am unable to leave a message. Beware you may lose your money if you work with this company...

Responsive, fast and friendly service. Great price for a car key duplicate, and he also had me test…read morethe key before charging me. Excellent service!

From the owner: Always ready to deliver top-tier key replication without an extravagant price tag.read more