I had a fantastic experience with North Raleigh Auto Repair. They answered every question I had…read morequickly and were incredibly kind, which has not been my experience with many other auto repair shops. They were respectful of my time and pointed me in the right direction for solving my problem. I will be recommending them to others in the area for any auto repair needs

Great customer service. Unfortunately, they were unable to resolve my reported rattling at high…read morespeeds. I still walked out with an approximately $500 bill for a part replaced for their diagnosis of different noise. I thought I was getting issue I reported resolved. I wish I could use that $500 for my reported problem or known it was a trial & error fix.

We had an outstanding experience with Peoples today! My husband was about to leave to drive to…read moreCanada this morning when we spotted a nail in one of the tires. We called and explained, jumped in the car to drive to Peoples. Within an our of calling' the tire was fixed, and my husband was on his way. Robbie and Cris could not have been more friendly and professional. Five stars doesn't come close to the quality care we received today!

The guys at Peoples Tire and Auto are fantastic. Came here for a pre purchase inspection, they did…read morea great job and I drove the car (a 23 year old SUV) for a year before encountering a problem. A super common problem with the model I've run into before. I brought it back to Peoples and they put a new alternator in it that day. They encouraged me to check on the warranty on the part before they started working, when that didn't work out they put it in and finished the job the same day and were very upfront about pricing. Definitely come here first if you have an issue. I'm a woman and they didn't treat me any differently or give me the run around. I've already booked my inspection with them!

Carroll's Tire and Auto was a great experience. They excelled in customer service both on a…read morepersonal side as well as a virtual one. Carroll's was recommended to me by an acquaintance who used to be a mechanic in a different area, and knew that Carroll's had a good reputation. I was able to easily schedule an appointment online for the following week. In the reservation I was able to type out exactly what I thought my auto problem was and how I would like it addressed. I received an email confirmation from the office with a personalized acknowledgement of my reservation. I had a question prior to my appointment which was politely answered by _____ at the front desk. The office had plastic guards up at the check in desks as well as social distancing markers on the floor. Dennis checked me in and confirmed what work and inspections were to be done on the car, and let me know that I would be contacted after it was inspected and how I would like to proceed. Only had to wait about 90 minutes later the inspection was done. I received an email notification including a link to Caroll's site which broke down what parts were suggested to be replaced, why the need to replace them, what those parts specifically do, and the severity of how strongly they were recommended to be replaced. I hadn't seen something like this before and it was very cool. Also very helpful to use for reference in the future. Shortly after Dennis at the front desk called me and broke down what was recommended to be fixed and at what price including labor. A very positive experience across the board. Thank you Carroll's.

Please be careful when dealing with this business. Price I was quoted was not the price I was asked…read moreto pay. When a customer is provided "out the door" pricing, they don't expect added charges when they arrive for their appointment

I live in this area but this is my first visit. The location is prime. There is lots of parking…read more Everything inside is clean and quiet. The waiting area is comfortable. The rest room is clean. The team was super helpful. These folks were friendly as well. The service is immediate, and in my opinion, trustworthy. I will be returning. In this day, finding service for my vehicle that is close, clean, customer-centric and trustworthy is rare and surprising. I definitely had a pleasant experience. I give them more than 5 stars.

I'm a big fan of Chapel Hill Tire and should have written a review sooner. They've serviced my…read moreToyota, Kia, and Tesla over the past few years, and I've been pleased each time. Professional team members like Chance make scheduling easy, offer transportation if needed, and communicate well throughout the process. Their prices are reasonable, and even though it's a chain, the Crabtree location makes me feel like a neighbor.

We just moved to the area from out of state (literally the day before) when my Toyota Highlander…read morestarting gushing oil, we had no idea who to bring It to. So after a bit of research we chose CarFix. Glad we did! We had to get the car towed as we knew it did not have any oil in it..we thought, great, this is going to cost a fortune so they towed it in looked at the car and gave us a call with what was wrong and the cost to fix. Very reasonable based on the research I did..they told us that it would be ready on Monday (they towed it on Friday) we asked that since it was there could they please give the a/c a charge, no problem. They called Friday evening and told me I need new rear brakes which we knew about so we decided to get that done too. Everyone there was so nice and very friendly I felt as though they were honest but most of all my car runs great! We will use these guys for all our future car needs. Highly recommend Thank you for a pleasant experience!!

I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

I was searching for a place to fix the A/C on my classic car and after reading through quite a few…read morereviews, I decided to give this one a try. Well I was so happy I did. The team was so friendly, helpful, reassuring, kind, honest, and knowledgeable. I received consistent updates about the status and recommendations as requested on what I would need, but was also informed that my vehicle was in very good shape. That's always great to hear because some shops try to get over but the integrity here will keep me as a longtime customer. I don't take that car just anywhere so I'm glad I found some great hands to help me maintain it at a reasonable price point and the job was performed rather quickly! They even recommended other shops for what some special services I was requesting. This was definitely a great find in the city for me!

I usually am someone who does their own repairs on their car. DIY through and through. However,…read moreafter becoming a full time student again that has fallen off the rails. I knew I could fix the majority of things on my car but when the transmission was a potential issue I looked all over for a place to help. Every other place I called wasn't friendly or just wanted my money. TransMedics worked with me at every step of the way. While I waited for my refund from my school to disperse they allowed me to keep my car there. They allowed a third party to pick up. They always answered a text and question. I'd choose them over and over again. Honestly, one of the best repair services I've ever received.

Found this location thru community Facebook. We were new to the area and needed service for our…read moreteens car. We were able to drop off her car and received a call promptly regarding the issue. The next day the car was ready. Quick COVID note- the indoor waiting area is closed, call the number at the door and someone will come out to assist. When I picked up the car, my teen was with me. I was offered a student discount which was unexpected and great! The interaction was great and I have found my new mechanic. Great customer service and transparent with car needs.

I've been going to Tom since I moved here in 2014. As the current owner, he is always willing to…read moretalk to you about your car, what can wait and what has to be done. I've been told by other shops how I need 10 things done, bring it into Tom and he explains everything and why some things were not needed. He's always looking to help me save my money so that its not wasted on the unnecessary and has been successful in figuring out problems the dealership couldn't figure out. When I've bought a new (used) car, he let me know what fails on it a lot and what to look out for (a couple years later the thing he said would go, did in fact go, and it was great I knew to keep watching it)! His daughter takes a bit of getting used to in the front office, but has improved over the last year, so for those that were turned off for that reason, its improved!

This tire shop always takes good care of me! I would leave them 10 stars if there was an option…read more All employees work very hard and get me in and out in a timely manner. Shout out to Ander and Johny for doing what they do best! Would highly recommend this shop!

Absolutely the best customer service, quality work, and reasonable prices! I highly recommend.read more