Under new management, it is now called Waimea Laundry Express. It was clean, everything worked, you…read morecan even get your quarters there! I would give it a 5 but I did not see and attendant and there was a squished cockroach on the wall. It is Hawaii so I get it, but it looks like it had been there a while. Also the sink area was a little dirty. Maybe if they had an attendant to keep up with those little things, a 5 would be warranted! I do recommended this laundromat!

I will say the place was clean--but it was 10:00 a.m., so I'd certainly hope it was. Other than…read morethat, I would give this place ZERO stars if I could. I brought in two loads of laundry to dry. Simple, right? Somehow, I spent $17 and still went home with damp clothes! I had two dryers, each with a full load from my washing machine, both set on high heat. Neither dryer was getting hot enough to actually dry the clothes, and I had to switch dryers twice because they simply weren't working properly. It was incredibly frustrating and a complete waste of money. If I had to wash and dry laundry for a family of two here on a regular basis, I can only imagine spending $100 or more just to get clean, dry clothes. I honestly feel horrible for large families or anyone living on a limited income. A laundromat is supposed to provide an affordable necessity, but at these prices--and with dryers that don't even get hot--you could go broke just trying to do your laundry. $17 for two loads and I still brought home damp clothes. Absolutely ridiculous.

Pricey yet gets the job done, very grateful to have this in town and the machines are always in…read moregood working order! The ick part is the grumpy cleaning lady that comes in the evening, smoking a smelly cigarette the entire time...both inside, and outside the building where everybody is sitting. She disregards the "no smoking" signs on the walls and Hawaii state law. Disgusting!

Awesome, clean, new, unbroken washing and drying machines!! So easy to use. The sizes run from…read moremedium to large at 4.50 and 6.75 respectively. There aren't much of a wait, with plenty of availabilities. The cost of detergent is $1. There are change machines. The facility looks new to me and being an outsider first time here, I am very impressed that such a place exists!

EDIT, 8/14/26 Tyke's Laundry removed ALL their regular top…read moreload washers, at $3.50/load, & replaced them with side load washers now at $6.50/load. Dryers look same as always. Drat. My low star rating is because of this egregious change.

If you're visiting Kona or need to do laundry before your flight, this is the place to go. Some of…read morethe machines were out of order but we got it done. The machines are cash only. (Old School)

We found the people at this facility to be so dedicated. My daughter spilled an entire cup of…read morecoffee on a very expensive bed. We got the cover off the bed immediately. Hapuna Laundry took the time necessary to safely clean and dry the bed cover. You are simply one in a million. AND - they were not open the day that they helped us!

Ready, finished well, nice people, really no other dry clean in area!…read moreA bit pricey but it's Hawai'i

This place is as sketchy and ghetto as it could get. 1/2…read morethe stuff doesn't work and the ones that do are overpriced. Everything is so dated and old. The floors are gross. We sat there waiting for our wash to finish so our clothes wouldn't disappear. I would not go there alone after dark, my husband was with me. Yuck!

Lots of machines, but a lot of dryers were out of service when we went. No one on staff. Not…read moreenough rolling baskets to move laundry. The machines I used were dirty, dirty, dirty, which happens with laundry. They need a good cleaning between loads. Sometime to be said to have an attendant on staff. I would even clean my own machines if supplies were available. Good Location to have Thai meal or quick beverage at neighboring bar while waiting for laundry because there are not enough seats to wait. Most customers waited in their cars. Lots of parking, easy load and unloading in front of laundry mat.

I was looking for a place to dry clean my blazer and a friend recommended me this place…read more It's located in the area where Tyke's Laundromat is and behind the food areas. Ample parking that won't ever be a problem. The process was really easy! I went in, told the guy my name and phone number, and handed him my blazer. He gave me a receipt with a barcode to bring back when my pick up was ready. He said it would be ready in a few days. But surprisingly, they got to my blazer quickly! I received a text the following day, indicating my order was ready! Quick and efficient! The price isn't too bad either.

The dry cleaning service is satisfactory and items are ready on the day and time promised, BUT…read morethere is a big problem with their hours of operation. For the last two years they keep changing their hours so that often I find the site closed. Two months ago they were open at 7am to 6pm. Now they are back to an odd schedule, open some days at 10am and other days at 2pm. They are not meeting the needs of their customers. If there were another dry cleaners in Hilo, I would use them instead. BE FOREWARNED.

Horrible experience!!! Rude service. My clothes even didn't look like they were cleaned. Just got…read moremore stains on my dress and other dress was wrinkled! Stains stayed in place. The lady didn't even put any effort to look or explain anything. Just handed me everything back and said have a good day! Really ?! Can I have a good day after I paid over $80 for such a horrible service and job! Unbelievable. Have never experienced this before.

Great service and the only place I know where you can get really professional dry cleaning done on…read morethe island.

I use to come late night before covid happened, the workers were friendly and helpful. I was there…read morea couple nights ago the night staff was friendly and helpful but when their shift was over the daytime staff was not so. WHAT HAP0ENED TO THE G9OD GUYS ? It is still the cleanest laundromat around. I'm 65 and I don't get around as fast as I use to I felt l8ke she wanted me not there so I left without completing the drying of my things. Which I had just spent 200.00 to wash them.

Was here for about a week and like to return with clean clothes. I was in Hilo and found this…read moreplace. The cost was 2 bucks a pound with a 10 pound minimum for wash and fold. While I didn't have 10 pounds I was happy to spend 20 bucks so I didn't have to stay with my clothing. Staff on both visits were kind and welcoming. The place is clean with TVs and is next to a few places to eat if you're there for a spell. Bathroom needs a code but was also clean. Clothes were done when they said, smelled a lot better than when I dropped them off, were all folded nicely. Lots of locals in the place. All just doing their thing.

For those of us who do not have a washer and dryer of our very own, it is a regular burden to have…read moreclean clothing and linens. We need to endure packing up tens of pounds of reeking fabrics and sit in humid and noisy spaces full of other unfortunate souls that suffer the same plight. Suds'n Duds eases the pain of this dreaded chore. The Appliances. The washers and dryers are plentiful. I've never had an issue waiting for machines. The machines are well maintained and run efficiently. I also understand Suds'n Duds are updating their machines to newer and better models that hold more clothes, run faster and wash/dry better. They also have a sitting area, arcade games and vending machines if you must bring along your impatient children. The Atmosphere. I tend to be a shut in and often avoid crowed, noisy places. I work in a loud, demanding and stressful environment, the last thing I want to do is spend the rest of the day sweating to the sound of unattended children. Sud's n Duds never seems overcrowded or chaotic. The area is open, well ventilated and clean. There are enough machines to go around and the limited space in the laundromat is used well. The outside area of the laundromat is also equipped with benches. The location. This is probably the best feature of this laundromat. It is conveniently located in the Keaau Town Center. I live in Hilo but make the journey out here to wash my clothes. During the same outing I can get my grocery shopping done at Foodland, browse Ace Hardware or grab a snack at Coffee Bean and Tea. This shopping center also has a large parking lot. The Service. The attendants are polite and well stocked with supplies and quarters. The staff are constantly cleaning the aisles and are available if there is trouble with a machine. Sud's N Duds also offers laundry service that includes wash, dry and fold by the pound. The price is $1.25 a pound dry. This means they weigh the clothes after the wash and dry. Heavily soiled or wet clothing does not affect the price! Normally the turn around time for clothing washed this way is 2-3 hours. The quality of this service is excellent. The price. The prices are pretty standard. Although I find the wash/dry/fold service to be more then reasonable. I don't purchase the soaps or dryer sheets as you can get those in consumer sizes at Foodland a few doors down. I am a strong supporter of locally owned businesses that are done right. Suds' N Duds Keaau caters to the Puna community in providing quality and convenience for your washing and drying needs.

"Dud" covers it! Rude worker yells at customers. Dirty floors ( large clumps of hair on the floor)…read more Tried to speak to owner to no avail. The worker was a bully who threatened to call the law/ security because I redirected her obnoxious attitude to the filthy floor.