Extremely over priced. It was $11 to wash in the large washer and all the small washers were being…read moreused. Staff is very nice, but prices are very high.

Get ripped off all the time by these machines, they are always broken. No hot water going to…read morewashers and .25 per minute on sorry dryers. I've called their service number when had issues never have they EVER responded.

Pricey yet gets the job done, very grateful to have this in town and the machines are always in…read moregood working order! The ick part is the grumpy cleaning lady that comes in the evening, smoking a smelly cigarette the entire time...both inside, and outside the building where everybody is sitting. She disregards the "no smoking" signs on the walls and Hawaii state law. Disgusting!

Awesome, clean, new, unbroken washing and drying machines!! So easy to use. The sizes run from…read moremedium to large at 4.50 and 6.75 respectively. There aren't much of a wait, with plenty of availabilities. The cost of detergent is $1. There are change machines. The facility looks new to me and being an outsider first time here, I am very impressed that such a place exists!

Plenty of machine. Not much to say it's a laundry mat. I'll be back to do more laundry.read more

They lost my dry cleaning. I had left a brand new white dress pant and a shirt. All goneread more

Ready, finished well, nice people, really no other dry clean in area!…read moreA bit pricey but it's Hawai'i

Hapuna Laundry's dry cleaning service has been so good that we drive all the way from Kona to get…read moreour clothes cleaned. Very happy with their quality of service and care.

This place is as sketchy and ghetto as it could get. 1/2…read morethe stuff doesn't work and the ones that do are overpriced. Everything is so dated and old. The floors are gross. We sat there waiting for our wash to finish so our clothes wouldn't disappear. I would not go there alone after dark, my husband was with me. Yuck!

Lots of machines, but a lot of dryers were out of service when we went. No one on staff. Not…read moreenough rolling baskets to move laundry. The machines I used were dirty, dirty, dirty, which happens with laundry. They need a good cleaning between loads. Sometime to be said to have an attendant on staff. I would even clean my own machines if supplies were available. Good Location to have Thai meal or quick beverage at neighboring bar while waiting for laundry because there are not enough seats to wait. Most customers waited in their cars. Lots of parking, easy load and unloading in front of laundry mat.

I've only patronized Big Island Dry Cleaners once, to clean a sleeveless polyester dress, paying…read more$12 for the experience. The service is slower than most dry cleaners I've patronized. But they did what they said they'd do, so I can't complain. In summary, I shall continue to machine- or hand-wash at home 99.9% of my clothes, 100% of the time.

don't ever ever ever use the service their drivers literally passed everybody on the road down…read moresaddle on the upper highway trying to make their rush to Kona and don't care doing speeds over 80 miles an hour plus in a sprinter van on March 10 at 2 PM they have no regard for anybody's safety. They don't care about you and your family here on the island don't use these people they have no aloha they do not care about you.

Horrible experience!!! Rude service. My clothes even didn't look like they were cleaned. Just got…read moremore stains on my dress and other dress was wrinkled! Stains stayed in place. The lady didn't even put any effort to look or explain anything. Just handed me everything back and said have a good day! Really ?! Can I have a good day after I paid over $80 for such a horrible service and job! Unbelievable. Have never experienced this before.

Great service and the only place I know where you can get really professional dry cleaning done on…read morethe island.

Thank you Uncle Manuel, the only man i see that work the graveyard shift for always treating us…read morelike your very own family. Its going to suck when you leave. We are going to miss your smiling face, talking stories with you and telling us jokes that i will never forget. You also made sure we were safe from all the crazies that came around there trying to hang out. You might be small but you are fiesty dynamite. I hope you enjoy your retirement. I dont see you staying home and not be able to do nothing. You are a hard working man. We are going to miss your face for sure. Hope to see you around. God Bless, Jolyn

Was here for about a week and like to return with clean clothes. I was in Hilo and found this…read moreplace. The cost was 2 bucks a pound with a 10 pound minimum for wash and fold. While I didn't have 10 pounds I was happy to spend 20 bucks so I didn't have to stay with my clothing. Staff on both visits were kind and welcoming. The place is clean with TVs and is next to a few places to eat if you're there for a spell. Bathroom needs a code but was also clean. Clothes were done when they said, smelled a lot better than when I dropped them off, were all folded nicely. Lots of locals in the place. All just doing their thing.

"Dud" covers it! Rude worker yells at customers. Dirty floors ( large clumps of hair on the floor)…read more Tried to speak to owner to no avail. The worker was a bully who threatened to call the law/ security because I redirected her obnoxious attitude to the filthy floor.

Nothing fancy about this spot, I gave it five stars because it was clean and the staff appeared to…read morebe nice, hard working people. If I ever am in need of a quick wash and dry I will definitely be returning.