Delightful experience with a great price. Felt like dropping off the laundry with your sweet…read moregrandma. Same day service!

Awesome they completely fufilled the services I required in a efficient time frame and was nice and…read morefolded

BAD BUSINESS PRACTICE -…read more 12/21- I paid $12 to use a larger washer but it wouldn't start. I called the number on the wall and spoke to a guy named Josh, who I assumed was the owner. He tried to trouble shoot, but it didn't work; he said he'd refund me the $12. 12/27 - I followed up, he confirmed he'd send refund if $12 charge didn't post. 12/31 - I followed up again about getting refunded. No answer, no refund. Jan. 13 - Still no refund. Disappointing, it's really more about the principle of doing what's right and not ripping off your customers than the $12 refund. You suck Laundromat Express Kauai - do better for your community!

We stopped in one evening during our vacation since our hotel didn't have laundry facilities. There…read morewas no wait and the machines were well priced, which was great. Unfortunately, the laundromat itself could use some attention -- dust, trash, and softener sheets were scattered around, giving the place a pretty unkempt feel. It got the job done for what we needed, but a good cleaning and a little upkeep would go a long way.

Lots of machines, dryers and change machines. There's a Big…read moresave market next door so you can get travel size soap and dryer sheets if the machine is out in the laundromat. Deli or McDonald's if you want to get lunch while your clothes are in the machines.

Hemmed my pants. Service was great. Finished sooner than expected. Very nice and straight forward.read more

**I appreciate the owner reaching out to me to make things right. He refunded me and gave me some…read morecredit to give them another chance in the future. That is great customer service so I hope this was just a one off situation!** I took my husband's suit and dress shirt in for a rush order after confirming with the worker that they can do it. Straight out of the bag, his suit smelled like fried food and let the pictures speak for itself. There are wrinkles and wrong creases in multiple spots. We paid a total of $47 due to the 50% rush fee. I deeply regret taking his suit in. The dress shirt is good so not sure what happened with the suit... please refund me for the suit and rush fee. Thank you.

Has a 2 star rating, but I've never had a problem here. A well kept place, even though it's a bit…read moredated & worn out, but even when something breaks, the owners always seemed to be relatively timely in marking machines that were broken & fixing them. $2.75 for a wash. They have both commercial & economy size washing machines. All driers are commercial size. Between wash & dry, I usually pay around $6 to do my laundry. So it's a good deal.

It depends on the day and time but you always have to wait for a washer because alot of the…read morewashers/dryers are always broken. Also, it needs to be cleaned, the washers especially

Horrible place he machines are severely outdated, most had tape covering the coin slot, indicating…read morethey didn't work the machines that didn't have tape covering them didn't work. . the facility is filthy. we spend about 10 minutes trying to get several washing machines to work before we loaded up and left. it was a dirty shady feeling place. run from this laundromat as fast as you can

Scary place....no employees work here and the place is so dirty my clothes didnt feel clean even…read moreafter wash.

Dis is da only laundromat on dis side of da bridge so if you gotta dry clothes ... Dis is whe u ste…read more:) smack in da middo of town, on da inside road. You can hang out in tamago park wen your clothes ste dryin.

Gets the job done. Could use some sprucing up, torn lino, old chairs, but there was woman working…read morethere cleaning the windows and machines. It will get the job done, nothing fancy.

reliable! so much space. a big table that one can comfortably fold laundry. the staff is friendly…read more i feel safe here i don't worry about a machine being broken, they take such good care of everything. it is so clean and i notice that they clean after someone uses the machines. no weird smells and good quality machines. there's a great cart that helps move the laundry around :) overall a great experience :) thank you!!

I had a very upsetting experience today at DC Laundromat in Waimea…read more Kauaʻi has been my home for 33 years, and I understand and respect the local culture and community. I rarely ever have conflict with anyone, which is why this experience was so shocking to me. I was helping someone do laundry and went to this laundromat because it was nearby. I had not used a laundromat in a long time and initially tried using coins, only to realize the machines required a special payment card. A kind customer explained that I needed to purchase one from the office. When I went to the office window and handed over my credit card, the employee told me they did not take cards and asked if I had cash. I said, "Oh, they don't make it easy," and handed her $2.75. At that point her tone immediately changed. She aggressively asked me, "Who are they?" and started acting hostile toward me. She then said the card cost $3, and when I politely asked what I was supposed to do with the extra quarter left on the card, the situation escalated even further. She called me "cocky," told me to stop complaining and to get out, and said to "go to ʻEleʻele and do your laundry there." She then came out of the office with very aggressive body language, yelling that this was her establishment. I repeatedly tried to stay calm and simply explained that I needed to finish loading the machine since I already had the laundry there. Later, while trying to read the posted payment rules near the office window to better understand the system, she again came outside yelling at me to leave. I was not causing any disturbance or behaving disrespectfully. I even told her I would leave and wished her a blessed day, but she continued yelling, pointing at the cameras, and threatening to call her boss. I honestly do not know what caused such an extreme reaction, but I left feeling humiliated and shaken. No customer deserves to be treated this way for simply asking how the payment system works. Unfortunately, I only managed to record the very end of the interaction after things had already escalated.

On Sunday just before the lunch hour I had to do some laundry. I headed to one of the laundromats…read morethat serves the Waianae community. I went to Sun's Laundromat at the Waianae Mall. I entered the laundromat for the first time. I wanted to see how many washers were available to use and how many were out of service. Most of the big load washers were taken and they cost up to $13.25 to wash. Small load washers cost $4.25. There were several washers out of order. I used a lot of $1.00 bills at the change machine since the wash machine only takes quarters. There are two change machines for customers who needs quarters. I also noticed the vending machine of detergents and drinks. While I was at the laundromat I ended up doing three loads on the quick wash cycle which was 17 minutes. My other three loads were half an hour since it was normal wash. I didn't get a chance to use any of the dryers since majority of them were already occupied. I think there were a couple dryers out of order as well. I ended up taking my six loads of washed clothes and blankets back home to dry. One good thing about Sun's Laundromat at the Waianae Mall is that there are a lot of parking stalls. There are stalls in front of the establishment as well as stalls next to a hill towards the bus transit center.

shitty place there is absolutely no WiFi there whatsoever no vending machines that even come close…read moreto working there is no phone number to reach anyone for help or a or anything like that for that matte...better to go to the laundromat up the ro right before Wai'anae McDonald's it's located across from aloha gas statio.

I was looking for convenience soup didn't have to drive all the way to Wahiawā. After spending all…read morethis money and my white bath towels had stains that I didn't come there with. Wow ! I had to take the Everything home to hang up to dry because the dryers are rubbish. $0.25 for 2 minutes. I wasted $5 for 20 for two dryers. I had very little towels and clothing. Such a waste. Don't go here unless you've got money to just give away. Spend the gas and go to Wahiawa laundromat.

Born and raised in this town we call home. Unfortunate to see this place go downhill over the past…read morefew decades. Although this is convenient for myself, it's so disappointing to have multiple washers and dryers inoperable and have been for quite some time. The only thing this place has got going is convenience but, it they were to fix, maintain and/or upgrade.... you could get better reviews.