Had a battery go bad that was still under warranty, and the women (Debbie) there said the battery…read morewasn't registered to my truck and would not warranty my new battery. AUTOZONE installed the battery so if it wasn't registered to my truck, the installer didn't do his job and nothing was required by me the last 9 years of buying batteries there so why void my warranty plus she removed every label off my new battery including the warnings labels. She said if I wanted a warranty, I could buy the battery that was under warranty? Real professionalism! I was in there 4/24/26 to have the battery (same one they installed) checked and was told it, starter and alternator were all good. 2 Weeks later truck had to be towed because it wouldn't start. BAD BATTERY! I had Gary Yeoman diagnose my truck thinking the battery was good like I was previously told by Autozone and they removed it for me to take it back to Autozone since it was still under warranty. The only other place to touch that battery other than AutoZone the last 3 years. I been a customer for 30 years but after her behavior I will be going up the road to O'Reilly's. Bullying disabled 66-year-old female seniors is her specialty. Nothing professional about her both times I've encountered her. Beware they can cancel your warranty, "just because". I'm contacting BBB next because this is nothing more than greed! I have a new battery but no 3-year warranty because she has a bad attitude and so do I now! Guess she judged me as a liar since she didn't want to hear anything I was trying to tell her. Maybe tearing my labels off was making too much noise for her to hear me. I ask for a copy of the sheet with the labels to which she replied, that's my copy but it was actually her original since I ask for a copy. Nothing but nasty remarks when trying to find out why she was tearing off all my new battery labels. I'm also out of wrecker money but it's not their money so they don't care.

The team at Nova Autozone in ormond tonight was on top of it! I had just gotten back from a long…read moreroad trip and my battery of my car at home was dead. They had me taken care of so quick and I am SO grateful.

It's nice to have an auto parts store that has a good inventory on hand when you find a few things…read morethat you would like to fix while your vehicle is in the shop during scheduled maintenance. I found that my radiator cap had issues after conducting a pressure test on the radiator I thought I noticed a faint odor of anti-freeze the last time I parked my 2004 Jeep Wrangler TJ and although I didn't think it was serious I decided to put it on the list of things to check. After doing an inspection of the front suspension after feeling a slight vibration I suspected it was the drag-link but I was happy to find it was only the pitman tie-rod end and fortunately Advance Auto Parts had a replacement part in stock so I could complete the installation while it was still in the shop. This is a great location staffed with friendly and knowledgeable folks and the prices are reasonable. I'll definitely return to this location if I need something automotive when in the area...

Customer Service Problem: On 11/25/25, I bought a spare cabin filter and air filter for my 2025…read moreHonda Odyssey at the Ormond Beach Advance Auto Parts. Last week, the Oil Change place tried to use the cabin filter, but it was the wrong size. The International Speedway store exchanged the cabin filter and charged me the difference. Afterward, it occurred to me that the Air Filter is probably wrong too. Today, Matt at Ormond Beach Advance Auto Parts said he couldn't help me b/c no receipt and no phone # on file (International Speedway used my credit card stmt). I pointed out, "International Speedway has skills that you don't have?", still unable to exchange the wrong part. I went back to International Speedway, and they exchanged the wrong air filter (like they did the cabin filter last week). The 11/25/25 mistake is an honest mistake, Matt's poor customer service is a 1 Star Review.

I moved into the area a few months ago and was looking for a mechanic to service my 2024 Mazda…read moreCX-5. When the time came for an oil change and tire rotation, I scheduled an appointment but had to move it up a few days. Karl was extremely accommodating. He was attentive, friendly, and answered all my questions about the car. The service itself was fast--I was in and out in about an hour--and the price was very reasonable. Karl's Advanced Automotive has been serving the community for over 30 years, which shows in the professionalism and care they provide. I would definitely recommend Karl's to anyone in need of automotive service.

always fantastic service at a fair price. repaired the air conditioning in my van after several…read moreothers tried Unsuccessfully.

So, very helpful! Lyndsey was so, knowledgeable as well as a gentleman that his first name starts…read morewith M. Both made my experience incredibly pleasant they were extremely customer service oriented and helpful in everything step of the way. Including helping me load my tire in my full vehicle. Will definitely go back and tell everyone how great my experience was.

This place is ridiculous on the prices, two rusty running boards for a 96 ranger 90$ ,bad business…read moreway overpriced. They will loose a lot of customers

Drove my 1987 Honda Aspencade down from NYC to Ormond Beach, FL last weekend…read more Paul went above & beyond ensuring I'd have brakes for my drive back - same day service - can't recommend these guys highly enough. I know where I'm bringing my Big Dog PitBull for service before Bike Week!

Greatest experience I've ever had buying a vehicle of any kind. These guys are freaking amazing…read more Knowledgeable, kind, fair, helpful (even if you don't buy from them). They go above and beyond. So happy this was the first dealer we stopped at because it's the one we returned to without question. Thank you for the amazing customer service!! See you in couple weeks to pick up our second bike! You guys rock.

I use this store for work related items, and personal. All personal are always eager to help and go…read moreextra mile to get what you need. They check all stores close if they don't have and get part shipped right away to them for you. Bill

Outstanding service. Took their time to solve my problem…read more Roberto deserves a raise!!

I just purchased this 2004 Jeep Wrangler TJ from a private owner and I love that it has Wilson's…read morefingerprints all over it - The owner who had the vision to take this Jeep to get it tricked out here had me sold after the first test drive. I climbed all over this vehicle right out of the shop and the more I looked the more I wanted it and it seemed that the upgrades were endless. What arrived here as a stock 2004 4.0 L with 190 h.p. became a little unleashed with the installation of a Sprintex Supercharger which effectively adds about 40% more horsepower and 35%+ more torque. The flow master exhaust system nets approximately another 10% horsepower all combined its a noticeable difference believe me. The full lift, suspension and springs with "Fox" shocks allowed it to be fitted with new 17" "Fuel Rims" and 33" ToyoTires, aggressive and highly stable on the highway yet provides all the technical toughness needed to go off-road. New brakes and hardware stops this beast on a dime, rhino rust protection inside and out, dressed with "Rock Hard" custom bumpers and a 9,500 pound Smittybilt XRP Winch and beautiful new paint inside and out and I love the front to rear LED lighting and wiring upgrades - the upgraded interior is neat but still allows me to put my personal touch to finish it that will make it mine. The quality of the parts installed and the workmanship is incredible - I certainly will stop in when I'm in the area and check these guys out. If you've ever owned a Jeep you know it's a dynamic process because the fun never ends...

Purchased a 2007 Jeep Wrangler and could not be more satisfied with both the vehicle and great…read morecustomer service. Fantastic experience!