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    Day To Day Essentials

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Raymour & Flanigan Furniture and Mattress Store

    Raymour & Flanigan Furniture and Mattress Store

    2.1(63 reviews)
    0.3 mi
    $$$

    Large furniture store with many top quality mattresses. There was no pressure from sales people and…read moreI felt free to try out the many mattresses.

    I am very disappointed with Raymour & Flanigan. I ordered a sofa bed, swing chair, and…read morespecial-order pillow on August 11, 2025. The salesperson, Michael Grossman, told me everything would take around six weeks. The swing chair arrived on time, but since then, it's been a complete mess. After October 3rd, Michael called saying the pillow arrived and would be delivered by Thursday the 9th -- but no one ever called or showed up. I tried contacting customer service many times, but it's almost impossible to reach anyone. When I finally spoke with someone, they were rude and gave no real help. I even went to the store on October 15th to check in person. The front desk said the pillow should be there, but they couldn't find it. Michael searched the storage area and still couldn't locate it. After waiting, he told me it would come no later than October 20th -- but again, no call, no delivery, and no update. It's now been more than two months, and still no pillow, no explanation, and no proper customer service. This experience has been extremely disappointing and stressful. I will definitely think twice before ordering from Raymour & Flanigan again. UPDATE:011/20/2025 Michael called me in the first week of November and admitted they lost the item and would issue a refund immediately. As of today, after calling multiple times, I still have not received any refund. The communication, service, and responsibility are unbelievably poor. THIS COMPANY IS A SCAM -- REFUSES TO ISSUE MY REFUND This company is a scam. They keep trying not to refund my money. Every time I call, the lady tells me, "The refund will be issued soon," repeating the same line over and over. I even asked her to send me an email confirming the refund, and she said, "I'm doing this, someone else will refund it for you." That was exactly two weeks ago, and I received the same excuse again -- no refund, no update, nothing. At this point, it feels like they are trained to repeat the same script until the customer gets tired and gives up on their money. TOTALLY A SCAM COMPANY -- NOT JUST POOR SERVICE, A COMPLETE SCAM. Avoid at all costs.

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    Raymour & Flanigan Furniture and Mattress Store
    Raymour & Flanigan Furniture and Mattress Store
    Raymour & Flanigan Furniture and Mattress Store

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    Day To Day Essentials - homeandgarden - Updated May 2026

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