Nice work, fair price…read more We had a short turn-around to fix a rust problem. In on Saturday, out on Wednesday. Versus was on time, on price, and nice work. I will go back if/when needed.

Where do I begin? After mangling my Jeep from hitting a deer, I found Andy via Yelp, followed by a…read morefamily member telling me they recognize his location is always kept up and looks nice. I was in from Colorado. From handing my tow all the way down to the option to keep my pinstripe or not, Andy made this the easiest inconvenience I've ever experienced. He turned around a huge fix in record time in my mind, even though that's normal for him, apparently. Lucky me. My car looks better than ever. Thanks!!

I've always experienced excellent service from Expert. Towing, service, and maintenance.read more

Excellent service, we are a transport company and a driver locked the keys in the van and Curtis…read morewas there within 15 minutes of me calling and had the driver back on the road in minutes!!! I would highly recommend this company. We will definitely use them in the future if needed!!!

I went in to check out a Honda prelude. Admittedly it's a difficult car to find. I asked if I could…read moretest drive the car and was told no. The reason they gave was "it's a hard car to find and they sell really fast, if you don't buy it what if the next guy wants no miles on it". It's a baseless argument. The car is only 42k, with just 200hp. It's not some exotic sports car, it's a fast selling hybrid. Maybe I would have bought it but there's no way in hell I'll ever "buy first drive later". I can't recommend enough just how unpleasant that is for me. I can't even imagine how they're supposed to make a sale without a test drive.

I recently purchased a brand-new Honda CR-V Sport L (2026), and my experience was outstanding from…read morestart to finish. The entire team was extremely friendly, professional, and responsive throughout the process. Eric was incredibly helpful and knowledgeable--he took the time to thoroughly explain all the vehicle's features and assisted me with setting everything up, making the transition seamless. The managers, Jacob and Kevin, were equally impressive. They were transparent, patient, and explained every detail clearly. Kevin and Jacob are very knowledgeable and ensured the entire purchasing process was smooth and stress-free and responded all the questions. Thanks to their professionalism and dedication, I was able to purchase my vehicle without any issues at all. I truly appreciate the level of care and honesty shown by the team, and I highly recommend anyone looking to buy a vehicle.

I called to ask for a 2 wheel alignment, the service advisor on the phone tried to scam me saying…read moreoh well it's a 4 wheel alignment because we have to put sensors on each wheel... I told him he's wrong my previous professional was a line tech as Lexus, I informed him he was wrong because you always have to put 4 sensors because you align the front to the rear and at no point you align the rear on a solid rear end. Avoid this shop god knows how many people have been scammed who don't know anything about mechanic work on cars

I have continued to receive laminated promotional cards in the mail for rob's automotive for…read moreservice on my VW. I explained I was looking for an alternative to dealer prices approaching 200/hr for labor. I had received some quotes from my dealer for work to compare after the promotional inspection I received for 45 dollars was complete at Rob's. Rob's must be short for robbery after seeing the quotes for comparable dealer work I was floored at the cost of their comparable service work. Are you guys kidding me I am not stupid all the quotes and estimates from Rob's went in the trash I felt I was getting ripped off. I felt misled when I told them I was looking for a lower priced independent repair shops to my dealer and got insane pricing for their labor and parts markup. Maybe they get away with it for high end cars very high end but "come on man"!

Ally in the service department always provides outstanding customer service and support…read more Incredibly thoughtful and an excellent communicator. Sincerely appreciate her knowledge and courtesy! Also...the detail team had my Ford Raptor looking "showroom new" after my recent service appointment. Thanks Bergstrom Ford Neenah team!!!

Excellent efficient service and sales , the Commercial Department is exceptionally well trained and…read moreefficient He deserves Anything the company gives him !!!!

Service department really took care of my car. Had a noise coming out of the engine. Kind of making…read morea loud ticking noise. They were able to figure out what it was and even gave me a carwash after the car was done being cleaned

The Kia team here is amazing. helped us out and made us feel like part of their family. Great…read moreenergy of the dealership as a whole.

The first part of my review reflects Lexus as a whole , disappointed with a top of the line LX…read moremodel my 45k service only covers checking fluids & filters along with a tire rotation, now onto Bergstrom Lexus . I went in for an oil change and battery check , after an initial check telling me my cold cranking amps were only half of a new battery , they wanted to do further testing ! why I said just replace the battery , I don't want to pay for another 45 minutes of testing to tell me it's bad ! after two hrs and twenty minutes my car was done . but they never did the oil change ? Ashley said I didn't know you wanted one ? well yes that's why I drove an hour was for an oil change and battery check , so after 3 hrs and 20 minutes I was done . very unacceptable for something I do at home myself in an hour . I.P.Korth Shawano Wisc

Had a oil change and tire rotation. They said they rotated the tires but they didn't, but they…read morecharged for it. My business with this dealer is over. I don't trust them.