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    Services - Dawn Reneau

    Buyer's agent

    Listing agent

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    15 years ago

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    Shari M Hooks - Coldwell Banker Realty - Listing on ALALA- nestled between Kailua & Lanikai beaches

    Shari M Hooks - Coldwell Banker Realty

    (22 reviews)

    I recently had the pleasure of working with Shari Hooks, and the level of service I received was…read moretruly outstanding. It was evident that Shari loves being a realtor and is a professional at it. She has been a realtor for 18 years and have a special place in her heart for military families. She is personable and is a great communicator. From our first conversation to posting closing, she was genuinely open to every discussion, following up on concerns, questions, and repairs, to achieve the best outcome moving this purchase transaction to escrow closing. AND, what makes this review so unusual is that Shari represented the Seller's agent! As the Buyer I felt comfortable in representing myself in the transaction. I couldn't be happier with the experience and highly recommend Shari Hooks to anyone buying or selling a home. As for me, the next time I'm looking for a realtor, Shari is on the top of my contact list.

    Shari Hooks is a true Ambassador of ALOHA! I was an absolute perfect stranger reaching out from the…read moreMainland trying to find a helping hand and a kind heart. Shari Hooks answered my call. I think I tried 1,000 calls and Shari is the one who answered. Shari isn't just 1 in 1,000 kind of person. Shari is a 1 in a MILLION kind of human. Shari is unyielding in sharing her plethora of knowledge about anything and everything on or about Oahu. There should be a library with her name on it as the knowledge and wisdom Shari has so kindly & generously shared with me has been priceless! Life changing I would say. Shari offered her time, her incredible positive energy and her support to a perfect stranger like we were childhood friends. I truly have never experienced this level of kindness and generosity in my entire life. Shari Hooks is truly an Ambassador of ALOHA! MAHALO NUI LOA SHARI!

    Judy Barrett

    Judy Barrett

    (18 reviews)

    My husband and I feel so lucky to have found Judy to help us with our purchase of our second home…read morein Kailua. In January 2020, after watching the market long distance from our home in California for ages, we set up a Facetime meeting with Judy to finally formally kick off our house search. We knew instantly that she was a perfect fit: down to earth, calm, and extremely knowledgable without being a know-it-all. We were so excited to get started! Covid had other plans. Judy was often in contact and very generous with her time and expertise over the following months, even though the pandemic prevented us from visiting in person and making offers. She toured homes that were in our price range, kept us informed of the developing details of Hawaii's lockdown, and answered our questions day and night as the months dragged on. In September, Hawaii announced its Safe Travels program that allowed visitors to take a test at home and bypass the 14-day quarantine. Starting on 10/17, we'd be able to resume our search. Unfortunately, the perfect house for us was listed for sale on 9/28. Masochists that we were, we watched the Zillow video daily, even though we were unable to make an offer. Of course the house was snapped up by another buyer soon after the brokers' tour. Then on October 30th (the day before we were finally arriving to hunt for houses in person), the house miraculously fell out of escrow with the first buyers. We were thrilled but also nervous since this house was listed at the very top of our budget. This is where Judy's professional relationships and expertise really paid off. While our initial offer was neither the first nor the highest, we got the house. We credit her negotiating skills (not to mention her nerves of steel!) with getting the deal done. Once we were in contract she somehow kept the transaction on track even though escrow spanned the Thanksgiving holiday. We could easily been delayed by termite inspections, tenting, cleaning and repairs, but Judy had things well in hand. She was a calming presence throughout as well as a fantastic resource for local referrals and information. If we have one regret it's that we no longer have an excuse to talk to Judy multiple times a week! We can't recommend her highly enough for anyone buying or selling on Oahu.

    Judy is knowledgeable, patience and kind. I appreciated all that she did to go above and beyond to…read morehelp me find and purchase my first home.

    Royal Realty

    Royal Realty

    (141 reviews)

    Downtown

    We just recently moved out of a property we were renting from them about a week ago. We only moved…read morebecause we were looking for a bigger place. We were hoping Royalty Realty had something available for what we were looking for (sadly they didn't at the time) since we've had the best experience over the past 4 years with them. Our amazing property manager Michelle Lum made living in one of their units such a joy. Any little issue that came up she was right there and always so helpful every step of the way. We appreciate everything they've done for us, especially her, and making our living experience so comfortable. We will definitely always check back in with Michelle for our future property needs. Thank you for the last 4 amazing years. Aloha!

    Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

    Dawn Reneau - realestateagents - Updated July 2026

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