We had a blowout on our trailer tire on the way to the beach. The service was great and quick…read more Friendly folks got us back on our way.

It was about that time. Time to get new rotors and wheel alignment. While traveling I noticed my…read morewheel was misaligned and while breaking experiencing vibration and hesitation. I'm new to the state so I could not find many repair shops myself. My cousin recommended this place and shared they were honest and affordable. Chris informed me that the rotors were no good and he would complete the alignment. It took a few hours to complete the job so we took advantage of the eateries in the area. Customer service was a good here and I found the job affordable. I will definitely give them my business when needed again.

Great service, first come first served. Did the work I asked for with no surprises when I came to…read morepick it up.

I would definitely recommend these guys. They done an amazing job repairing my tire 10/10. I came…read morehere with my tire off my rim and Aaron was very helpful and polite. Great mechanics! Thanks again from Christian!

I appreciate the way the guys at GTP provided the right tires for my vehicle. Their service was…read morereally good and I'll be looking to them in the future when I need tires.

I needed a plug bc I found a nail in my tire. I had no wait at all and I was in there a total of 10…read moreminuets. I went somewhere earlier that told me I'd have to come get my car over 4 hours later... no thank you. I was very pleased with this place and it was my first time being there.

No longer a reputable shop! My family has had our vehicles serviced by Ash Street Service Center,…read morewhich is still owned by Mr. Durwood Kennedy, since 1976 (Mr. Kennedy does not seem to be involved with the operation of the shop any longer) . No more, though, for numerous reasons (based on work that I have had done over the last few months): A. Cooling System: The "mechanics" used incorrect antifreeze in my girlfriend's Jeep Liberty (needs G-05, which is clear; the shop used the green antifreeze, even after I instructed them not to). I ended up performing the drain-and-flush myself. B. Transmission flush: The "mechanics" did not fill the transmission fluid to the proper level; too much in the Jeep Liberty, and not enough in my everyday car (luckily, I caught their error before I left their shop, as I provided the proper fluid and quantity. A 'left over' of two quarts of transmission fluid raised a huge red flag. The shop did not follow the proper transmission refill procedure, which I had to show them). I am therefore quite suspicious, too, that they did not perform the two prior transmission flushes for which I provided the requisite special lubricant (5 quarts at $17.95 per quart) and paid for service. C. Brake fluid replacement/flush: I recently discovered - when I performed the maintenance myself - the shop did not perform the previous maintenance (brake fluid flush) for which I paid and even provided the brake fluid. D. When repairing a cross threatened stud, the shop broke another one. I know, we all make mistakes, but I was charged for the repair of both studs! E. I recently inquired about rear brake replacement. The head "mechanic" told me the brake pads had about 40% wear life remaining, and that I should replace the brake pads "in the next week or two." The wear life on the back breaks (monitored by the vehicle) read 17,000 miles until the rear breaks will require servicing. While the prices the shop charges are reasonable and the shop may be fine for general repairs (e.g., flat tires and the like); be very leery, proper maintenance, correct fluids, and an honest recommendation of work that should be performed are certainly not their forte.

I love these guys. Best service and professional work in Goldsboro. There are lots of tire stores…read moreand shops to choose from, but here I am treated like family. I trust there advice and if I find a better price online they don't get offended and do just as good a job installing whatever I bring them. Last trip there was for an inspection and I was in and out in ten minutes. My tire shop for as long as I live in the state.

Great place for all of automotive needs. Brakes tires mufflers and oil changes. The owners wants…read morethe absolute best for you and your car.

I had my car serviced here last Wednesday. On Friday my check engine light came on. I went to the…read morelocation only to realize they close on Friday afternoons. As I was leaving for a trip I did not want to ignore it. I stopped at another quickie place to see what was the problem. I messaged the owner on messenger. He called me within 10 minutes. After discussing the issue he sent a Jonathan Paim (who was off) to me. He brought a precious little man with him. He diagnosed my problem, went in the quickie place, purchased what he needed to fix the issue and did so on the spot. I waited in the care and was reading a book. I couldn't help but hear him explain to the little boy what he was doing and how to fix it. Jonathan used it as a teaching tool. I apologized to Benjamin for messing up his afternoon. He said it was not a problem. He had very sweet manners. My depart time was delayed but it was a pleasure to see a business and their staff stand behind their customers. It was also refreshing to see children with manners.

Another update, the manager saw this review and just called to apologize for all of the issues I…read morewent through purchasing the truck. Doesn't change what all happened, but good on him for that.

Absolutely love this dealership. It's professional yet home town charm that bends over backwards to…read moremake their patrons happy. Purchased a brand new 2023 Prius from them and couldn't be happier. Very professional and yet personable. Highly recommend. This is our go to Toyota dealership from now on. Totally worth the hour and 20 minute drive. Earl, the new car sales manager is amazing ,Jeff our salesman is awesome. And the used car sales manager gave me a very fair price for my Lexus. I would call these people family.

I've come here several times with several cars over the years and Tommy is the most trustworthy…read moremechanic I've ever dealt with. I live in Virginia, but have an office in NC, so I always try to wait and have the work done here. I'd give 6 stars if I could! Don't hesitate to bing your vehicle here, I only wish he were closer to home.

Very very disappointed in Tommy and Universal Tire.. Always had a very good impression of this…read moreplace and had great experiences the previous times I've taken my vehicles there, and for that, I'll give it two stars instead of one.. The last time I was there, they broke a lug bolt off my wheel spacer and didn't seem to care in the least about it.. Tommy conveniently says "it popped off" as though it could simply be "popped" back on again, and the proceeds to say that it's perfectly fine to drive around with a broken lug bolt. Excuse me??? I brought my vehicle there to be prepped for a cross country move with the good faith that it would be ready to roll when I picked it up, instead, we had to go searching for parts to repair it.. ..and not so much as a discount or even an apology for the mistake.. they simply didn't care in the least about damaging someone else's property... very disappointed because I truly thought they were above doing such to their customers..