I've come here several times with several cars over the years and Tommy is the most trustworthy…read moremechanic I've ever dealt with. I live in Virginia, but have an office in NC, so I always try to wait and have the work done here. I'd give 6 stars if I could! Don't hesitate to bing your vehicle here, I only wish he were closer to home.

Very very disappointed in Tommy and Universal Tire.. Always had a very good impression of this…read moreplace and had great experiences the previous times I've taken my vehicles there, and for that, I'll give it two stars instead of one.. The last time I was there, they broke a lug bolt off my wheel spacer and didn't seem to care in the least about it.. Tommy conveniently says "it popped off" as though it could simply be "popped" back on again, and the proceeds to say that it's perfectly fine to drive around with a broken lug bolt. Excuse me??? I brought my vehicle there to be prepped for a cross country move with the good faith that it would be ready to roll when I picked it up, instead, we had to go searching for parts to repair it.. ..and not so much as a discount or even an apology for the mistake.. they simply didn't care in the least about damaging someone else's property... very disappointed because I truly thought they were above doing such to their customers..

I needed a plug bc I found a nail in my tire. I had no wait at all and I was in there a total of 10…read moreminuets. I went somewhere earlier that told me I'd have to come get my car over 4 hours later... no thank you. I was very pleased with this place and it was my first time being there.

No longer a reputable shop! My family has had our vehicles serviced by Ash Street Service Center,…read morewhich is still owned by Mr. Durwood Kennedy, since 1976 (Mr. Kennedy does not seem to be involved with the operation of the shop any longer) . No more, though, for numerous reasons (based on work that I have had done over the last few months): A. Cooling System: The "mechanics" used incorrect antifreeze in my girlfriend's Jeep Liberty (needs G-05, which is clear; the shop used the green antifreeze, even after I instructed them not to). I ended up performing the drain-and-flush myself. B. Transmission flush: The "mechanics" did not fill the transmission fluid to the proper level; too much in the Jeep Liberty, and not enough in my everyday car (luckily, I caught their error before I left their shop, as I provided the proper fluid and quantity. A 'left over' of two quarts of transmission fluid raised a huge red flag. The shop did not follow the proper transmission refill procedure, which I had to show them). I am therefore quite suspicious, too, that they did not perform the two prior transmission flushes for which I provided the requisite special lubricant (5 quarts at $17.95 per quart) and paid for service. C. Brake fluid replacement/flush: I recently discovered - when I performed the maintenance myself - the shop did not perform the previous maintenance (brake fluid flush) for which I paid and even provided the brake fluid. D. When repairing a cross threatened stud, the shop broke another one. I know, we all make mistakes, but I was charged for the repair of both studs! E. I recently inquired about rear brake replacement. The head "mechanic" told me the brake pads had about 40% wear life remaining, and that I should replace the brake pads "in the next week or two." The wear life on the back breaks (monitored by the vehicle) read 17,000 miles until the rear breaks will require servicing. While the prices the shop charges are reasonable and the shop may be fine for general repairs (e.g., flat tires and the like); be very leery, proper maintenance, correct fluids, and an honest recommendation of work that should be performed are certainly not their forte.

I have more words, but the most important words are these five: I have found my mechanic…read more Many decades ago, while still in high school, I was instructed to find an honest mechanic and stay with that person. I read the reviews of Richard's Auto Service being an honest mechanic, so I took him my vehicle a few months after moving to the Goldsboro area. Those reviews were correct. Richard's Auto Service is honest, but also so much more. Richard's Auto Service also offers quality work at a customer-friendly price (less expensive than www.yourmaehcanic.com -- a mobile mechanic service). Richard's Auto service is not in a high-traffic area, but it isn't far either and for work you can trust, the drive is well worth it. I have found my mechanic.

Just as the last reviewer said this is the most honest man and mechanic I know. The first time I…read morewent to him was over 14 years ago I had an issue with an accord they told me my clutch was out everywhere I went 1800 1500 you need a new clutch I went to him through a recommendation from a friend and all it needed was something small and simple he was very honest about it I told him I need a new clutch but he told me the truth and from that day I knew I had a honest mechanic he's always been good to me and my mom for the last 14 years I recommend anybody with a Honda or an import to see him great mechanic I love Richard I'm On my way! to take my car in for new struts

Service: was great…read more The gentleman who helped us out currently during Memorial Day was extremely helpful! I'm so greatly grateful that the shop was open during noon! My brand new tire ended up having a huge boo-boo because of darn big trucks who swerved on the highway and my husband had to swerve to not get hit and ended up hitting something. This sales guy was so nice and came to our rescue! Now we are back on the road and took only 5mins. Forsure if we get stuck in NC again we will be come back!

This is your must go place for tires! Clay and his team work fast and make sure you have exactly…read morewhat you need and in your price range. We have always had top notch service!

Great people. Great prices. They are trusted to work on ambulances from all over the state. I've…read morenever had a problem with any repairs done.

Always good service and reasonable prices. Would recommend to anyone! From oil changes to motor…read morechanges they pretty much do it all.

The folks here are friendly and easy to work with. If the don't have the size tires you need they…read morecan get them overnight. Best tire prices around. They always have time to work in a vehicle inspection and fill up your tank.

It was about that time. Time to get new rotors and wheel alignment. While traveling I noticed my…read morewheel was misaligned and while breaking experiencing vibration and hesitation. I'm new to the state so I could not find many repair shops myself. My cousin recommended this place and shared they were honest and affordable. Chris informed me that the rotors were no good and he would complete the alignment. It took a few hours to complete the job so we took advantage of the eateries in the area. Customer service was a good here and I found the job affordable. I will definitely give them my business when needed again.

Great service, first come first served. Did the work I asked for with no surprises when I came to…read morepick it up.