Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Fast and friendly service. I hit a curb and cut a tire. Took it in, had them replace the tire (it…read morecouldn't be repaired) was in and out within an hour.

I've come here several times with several cars over the years and Tommy is the most trustworthy…read moremechanic I've ever dealt with. I live in Virginia, but have an office in NC, so I always try to wait and have the work done here. I'd give 6 stars if I could! Don't hesitate to bing your vehicle here, I only wish he were closer to home.

Very very disappointed in Tommy and Universal Tire.. Always had a very good impression of this…read moreplace and had great experiences the previous times I've taken my vehicles there, and for that, I'll give it two stars instead of one.. The last time I was there, they broke a lug bolt off my wheel spacer and didn't seem to care in the least about it.. Tommy conveniently says "it popped off" as though it could simply be "popped" back on again, and the proceeds to say that it's perfectly fine to drive around with a broken lug bolt. Excuse me??? I brought my vehicle there to be prepped for a cross country move with the good faith that it would be ready to roll when I picked it up, instead, we had to go searching for parts to repair it.. ..and not so much as a discount or even an apology for the mistake.. they simply didn't care in the least about damaging someone else's property... very disappointed because I truly thought they were above doing such to their customers..

I just don't like buying vehicles and don't care for the whole hassle process in place at so many…read moredealerships. After six months of on and off looking across the state I spotted a truck that matched what I was looking for on their website (no annoying popups and fakish chat-bot help prompts). I was really happy with the helpfulness, sincerity and lack of pushiness from the sales person (Noah W. was excellent). I have to commend the sales manager (Jason) as well - he was just great to work with on the final numbers. I asked to talk to the service manager (Tyler) and he was equally confidence inspiring. It was fast and efficient and I feel like I got a very fair price, a no hassle (even pleasant!), experience, and I look forward to returning there for service. It's a laid back small town, genuinely friendly kind of vibe that was so refreshing to experience. My wife was even impressed.

I went from cruise control at 70 mph to limp-home mode on my way to Morehead City two weeks ago in…read moremy Tahoe and really appreciated the universe dropping me literally at Deacon Jones Chevrolet's front door at the next exit. My dog and I were welcomed into the service center right away on a Friday morning for diagnosis and our luck continued with the part available locally. We hopped on the WiFi and got some work done while the service team took care to get me back on the road within a few hours. I could not be more grateful to be put in the right place at the right time with capable help to get me safely on my way. Thanks, Deacon Jones Team!

my sales rep Jen was great to work with. No pressure sales approach was very effective. The…read moreodyssey sells it! Shawn the general manager was extremely personable and ensured that we were able to get to an agreement on pricing. When we went to pick up the van- Shawn was out there wiping down the van in hid suit!!

Greeted promptly. Service completed ahead of promised time…read more Even was greeted by sales manager and the owner while I was there. A pleasure doing business there.

Just had the best experience here. We had nails in two tires and needed balancing. They did all the…read morework no charge and recommend new tires. We knew about the tires and we'll get them here. Hats off to these guys

I just had the best customer service experience at this shop. I can't say more good things about…read moreit. From being greeted at the door to being updated on where my truck was in the process, everything was right on. Since Discount Tire bought tire rack, the combination is really unbeatable. The New Bern shop is new and is well equipped.