Extremely helpful and kind staff. We had a flat and needed a replacement to get home. We were in…read moreand out with a new tire in less than 20 minutes. Highly recommend.

From the owner: Specialize in major and minor automotive repairs. Foreign and Domestic Vehicles, Engine Rebuilds,…read moreTransmission Rebuilds and service. Inspections, Alignment, Oil Changes, Brakes, Heating/AC Repairs Tow Services available

Took my mother's 2004 Saturn here. Having issue with the key coming out of the ignition, would not…read moreturn all the way to pull out the key. You would have to turn the car on play with the seat belt or put the car in gear then back in park several times before the key would finally turn all the way to pull it out. R&S charge a $75 diagnostic fee which does not go toward the repair, then of course you pay for parts, labor. After they determine what it was I left the car overnight to be ready he next day. Called the next afternoon for status and all I got was we will do our best, when we get the part we will get on it. This was at 1pm, they told me the day before that they would have the part that afternoon and get started in the morning,so why wasn't it nearly done. All I got was we will do our best, no estimated time of repair, just we will do our best. 30 minutes or so received a text message saying car ready to be picked up. Paid close to $350 and drove the car home and key came out first try. Drove the car several days later and started to have the same issue again, key not turning all the way to pulled it out of the ignition. ????

Mr. Billy does excellent work. Very reasonable prices and timely. If he can't figure out the…read moreproblem he will spend all day researching until he can find the problem.

kinston police had them tow my car cause they said my mirror was over the white line im on…read moredissability and i work at door dash for extra money i cant go to work now until i pay them $250 i feel like kinston police should pay for it im not upset at the tow company im upset cause the cop didnt call me i left my number on window

Went to get routine inspection and asked for oil change and spark plugs and never had trouble…read morebefore with car but when I got it back my headgasket was blown and not I need a new motor cause there's trouble cloudy smoke coming from the tell pipe...

Great service, first come first served. Did the work I asked for with no surprises when I came to…read morepick it up.

It was about that time. Time to get new rotors and wheel alignment. While traveling I noticed my…read morewheel was misaligned and while breaking experiencing vibration and hesitation. I'm new to the state so I could not find many repair shops myself. My cousin recommended this place and shared they were honest and affordable. Chris informed me that the rotors were no good and he would complete the alignment. It took a few hours to complete the job so we took advantage of the eateries in the area. Customer service was a good here and I found the job affordable. I will definitely give them my business when needed again.

Excellent service. Went above and beyond to make sure my car was towed and my family and I arrived…read morehome safe.

Webb's Automotive is by far the best towing service in Kinston, NC, Danny Webb Jr. is a true…read moreAmerican, he is in the National Guard and served in AfghaniStan. He is an expert in towing and recovery, which he learned from his dad, Danny Webb Sr., He is available 24 /7, and is a very nice guy, but you don't want to get on his wrong side.

Very unprofessional and untrustworthy. They gave a price and when you get to pay they charge more…read morethan what was said. When the price increase was brought to their attention they did NOT honor the original price. The front desk woman was rude and said "you shouldn't go buy something if you don't have the money to pay for it". It was not about the money for us it was about the price that was stated first. They do not keep their word on their price. That's very disappointing of a business to not honor what price they had said first and there was no reason to upcharge. Definitely recommend going elsewhere. The tires were listed for a certain price on Facebook and the owner's son had made the mistake on the listing and was told that you all were not going to loose money because of his mistake and the owner acknowledged that his son made a mistake. They gave a $100 discount which really isn't a discount if I still paid $200 more than original listed price. Also one of the tools broke when an employee was working on my vehicle and he immediately tensed up and he looked afraid to notify the owner that he broke it because he was going to have to pay for it out of pocket.

save your money employees try to get over! tires suck attempted to sell me a used tire with no…read morethread just as much as a new tire