Robert was amazing! My air conditioner was blowing out musty air & wasn't working. Spoke to the…read moredispatcher & within an hour, Robert was here! He explained my issues & was very friendly & helpful. If you guys need your AC fixed in this hot Cali weather, I 100% recommend!

I had been shopping around for a ductless hvac system for the studio unit in my property. The…read moreprices ranged with no real communication as to what would be done and a timeline. Advent air solutions not only explained thoroughly the process but the price was truly unbeatable.

Luis was my service technician and was very polite and friendly. His information provided was very…read moregood. He was very good at keeping me updated on what he was working on and status. Very happy with service.

Ryan A. Was great!!!…read more I pay monthly to be a VIP member. Till this day I still don't know what that entails. I was not happy with the customer this last time around, when I called. My air was not coming out cold. I called on a Friday morning was told oh we have to send the person who went to do your maintenance service just a few weeks prior. (Why? It was a maintenance!) in the case this rep might have done something wrong, which I doubt he did. Unless he did something intentional. So, I had to wait till Tuesday. I went days without air, no it wasn't extremely hot but I'm in menopause and not having air when it's warm outside is not good for anyone! Tuesday comes around and they cancel on me. At this point my blood starts to change temperature to warmer not yet boiling. I'm like oh hell nah!!! They reschedule me to Friday. I was not going to be home Friday morning due having to run into the office for a few hours. The service rep Ryan A. called me. I was rude yes cause at this point I was going to cancel my service with Nexgen after they came to see WTH was going on with my air. I informed Ryan I was not going to be home he asked what time would I be home, I said after 5. He asked if he can come between 5-6. I said ok. I explained to Ryan what was going on and what happened. He didn't even look at anything yet and explained to me what he was gong to check on. He didn't try to sell or tell me everything else that needs to be done or suggested to be done: Yes, I completely understand your air conditioner and maintenance is an investment to do the things to keep it running and intact. However, right now in this crazy world we are all having a hard time keeping food in our fridge and making sure we have money for gas to get by. I just needed to put this honest review out here! I am a female home owner and I make the decisions in my home when it comes to who I allow in my home to help us maintain what we have. Ryan didn't BS me. The service was not cheap but it wasn't something that would put me out till next pay period. I told Ryan I was going to cancel Nexgen due to the horrible customer service I had received, till the service he provided. He was patient, not trying to sell everything he could find on his lap top. He found the issue showed it to me, fixed it and explained preventative measures when we are able to financially. Not pressuring me. Thank you Ryan A with Nexgen.

Out water heater experienced a breakdown that needed to be replaced. The two women that took our…read morecall did everything to help arrange through their people at the office for someone to come and replace our water heater. The man that came out was outstanding. He gave us an estimate, very reasonable. We accepted the water heater experienced we needed. He installed it and cleaned up everything. We have been customers since last year. Initially we subscribed to their club or whatever they call it. The service was always great, and this episode just enhanced our appreciation for their work.

F this business. Called them because my dogs had chewed some wires and foam protecting it…read more The foam length was maybe 3 ft in length and maybe less than a foot to wrap around the cables. They said something around 75$ for coming down. Ok that's fine. Than when they get here they're like well it's gonna be 125$ for the wiring and 100+ for the foam they would wrap around. For only a job of 1 hour. $319 dollars. I could only imagine what something else might cost. This place is a rip off. The job was done good. But too expensive

"Angel was incredible! He went above and beyond, finding parts quickly and fixing my AC in record…read moretime. He even arrived ahead of schedule, which was wonderful. His professionalism, timeliness, and expertise absolutely deserve 5 stars. Thanks, Angel, for making my home cool again! I would highly recommend him to anyone needing HVAC work."

Angel arrived punctual for an estimate. Provided me with an ETA along the way. He was professional…read moreand relatable. Very nice man and highly recommend.

Adam was extremely knowledgeable, professional, and punctual. I needed both AC units inspected for…read morea listing, and he handled everything efficiently and thoroughly. Communication was clear, the process was smooth, and the work was done in a timely manner. I appreciate his attention to detail and reliability, exactly what you want when working on a transaction. Highly recommend Air-Approved Heating and Air.

Of course my A/C decides not to work last Thursday at the beginning of a 5 day HEAT ADVISORY!!…read more I am fortunate that I bought a home warranty for issues just like this...and there's more! The warranty company assigned the repair to: Air - Approved (Heating & Air Conditioning) As you could imagine, this time of the year and during a heat advisory, all HVAC companies are up to their collective eyeballs in folks needing A/C units fixed. The folks at Air - Approved were on it from start to finish. They provided me a heads up, via email and text, that they had been assigned the job. After our phone conversation I also received an email and text confirming the appointment date and timeframe for when the technicians would arrive. I even got a reminder the day before service they'd becoming and a message informing me they were en route day of service. (Also, the message instructs you to ensure the system is turned off at least 4 hours before they show up which is important. They can't work on an "iced up" system and would have to reschedule. Yes, the system can literally freeze up.) I love this - communication and being kept informed is so import - Well done! The technicians showed up well within the designated appointment time window. I briefly explained what I had observed the A/C system doing and the technician knew exactly what the problem was. He isolated a capacitor that had gone bad and it was the culprit. They performed the repair quickly and were on to their next customer. I couldn't be happier as a customer. I love supporting small and local businesses. Air- Approved has proven themselves through performance and they are now on my "Approved" list of preferred companies to continue doing business with in the future. They were courtesy, efficient, timely, professional, reliable and they followed up after service. If you need HVAC help or you want to be proactive with a preseason preventative maintenance check, Air-Approved has your back!!

I have been with Fire-N- Ice for many years. Thanks to them my A/C and Heating work flaw less…read more Their professional maintenance of system provides comfortable and worry free service throughout the year. Thank you Fire-N-Ice. Raj K

Fire-N-Ice Air Conditioning placed a new HVAC system in my home. I am so pleased with it. So…read moreefficient and also my electric bill is much lower than it used to be! Since then I have been a Comfort Club Member . Yesterday Jason came to my home for my Summer A/C tune up. such great service. Now I am all set for summer!

This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

Excellent experience with Edgar's Air Conditioning. They were thorough, knowledgeable, and quickly…read moreidentified the real issue. After another company came out multiple times and tried to sell me a full unit replacement, these guys correctly diagnosed it as just a faulty switch. Honest, professional, and saved me a lot of money. Highly recommend.

Our AC unit stopped working. We were able to get a same day appointment. Michael L came out to…read morediagnose our problem. He was able to identify it quickly and ordered our part, 1st thing Monday morning. Our part arrived earlier than expected. Michael immediately came out after receiving the part, and had our AC up and running! I would recommend Michael, if you need any service's.

Mike Page came out to assess the problem with my a/C unit. First of all he was early to the…read moreappointment. He was extremely friendly and knowledgeable. He was very straight with us concerning the problem with the a/C - no b.s. at all. I am so happy we found his company. I would highly recommend Mike and his company to anyone needing a/C work.