if I could give less stars I would. They didn't do the job I hired them to do and charged me for…read moreit anyway. Once I realized I was scammed I had to argue to get my money back, even though they admitted they didn't do the job. If you value your car do not take it here!

I wanted to have a wrap job done on my Jeep. This place was recommended by a friend and I did my…read moreresearch and could not find anything bad about them online. When I first got the quote from them they told me they would need my vehicle for 4 days. I told him what color I wanted and a week later he asked me what color I wanted. It hadn't even been ordered yet. So many details I could go into, but that would make this review 25 pages long. Instead of 4 days, it took 6 weeks. They acted like I shouldn't be upset about that, not having my vehicle for 6 weeks. They kept making mistakes. They kept having to repair flaws of theirs. They kept telling me it was done then when we would show up it was either not put back together yet, or there was some flaw he wanted us to bring it back for. They gave us $1000 discount for the trouble. Then when we paid and got the invoice and my car, I emailed him and let him know there were a few flaws still on the vehicle and that he had charged me $300 more than the quoted price for the door jams. Then he emailed me and told me this job should have been $4000 more than the quoted price and threatened to charged me the $1000 that he discounted us. I have checked with their competitor and the job would NOT have been $8000. He was upset that it took them 6 weeks . They had plenty of time to fix things and get it done right the first time, it was their choice to keep trying to slide things by me. We are 1 month into winter and the vinyl is pulling away at areas on the vehicle and chipping. Horrible job!!!!!! Do not go here!!!!!

We have been taking our cars to Martin's for several years now. We are so glad we found them. They…read moreare kind, honest, responsive and professional. We would not go anywhere else.

They did an oil change and rotated my tires for about $110. They let me know they didn't have…read moreenough info from the manufacturer to repair an issue with the AC I'm having. I had to leave my car in their lot and they were super friendly about it which I appreciated a lot. The team seems friendly, professional, and honest.

I contacted Megan and she got back with me quickly, I told her what was wrong with our pickup and…read moreshe sent me a very responsible quote. I brought the pickup to her that morning and she had it fixed that afternoon, way ahead of schedule for what we had expected. She is very Professional and does Outstanding work. I Highly Recommend her to anyone that needs a Mechanic.

I found Megan through Yelp projects. She was one of the people to respond. Even though I didn't use…read moreher or anyone for the initial project, I did reach back out to Megan to do my brakes. She is super knowledgeable very professional and friendly. I appreciated her honesty and more so - she didn't try to push any additional work, etc. that might be deemed unnecessary. She will be coming back to do my back brakes next month.

I took my 85 diesel wagon in for service to get the intake manifold cleaned.And that either didn't…read moreknow or wouldn't tell me why the intake manifold was full of oil. I'm not sure if they're incompetent or just liars neither would surprise me.

2013 Ford F-150 3.5 Twin Turbo Highly recommend to take…read moreyour vehicle here Took my truck in for the head gasket replacement, alignment and transmission fluid flush. Staff was very friendly and communicative from when I took my truck in, while it was in the shop, all until I picked it up. I received numerous updates while it was in the shop and was never in the dark. Picked my truck up and it's running great. I couldn't be happier. I was nervous considering my truck is twin turbo and a complicated car to work on. But again, the work was outstanding and I couldn't be happier.

Knows exactly what needs to be done usually after hooking up his computer to your car. So much…read moreknowledge & experience!! Great place to go!

Very honest. I was told the truck had so much rust, it would be better to trade it in. If you are…read morethinking of buying a used vehicle this would be a great place to have it checked out before you buy. Thank you Matt for letting me know how bad the truck was. I sold it off to a car lot at a loss, but just glad to get ride of it.

I was looking for a local shop int the valley I could take our sons first car to. It needed a…read morelittle bit of work. I called CARS since they were close by to me and I am SO glad I did! They were able to perform a complete inspection of the car (COMPLIMENTARY) and advise me of the few items that needed repairs, besides what I brought it in for. They even shuttled me home. 3 days later, I have all of my items fixed, plus two of their suggested items, and the car runs like a top, and best of all, for CHEAP. Unless my son miraculously gets a job, saves money, and buys a new car, I will be a customer of CARS for a long time. Anybody in the Spokane Valley, give these guys a try. They're great!

I have brought my Lexus to JAS on several occasions. They are extremely polite, and…read moreaccommodating. The work they do is exceptional and are a shop that can be trusted. Everyone working there are highly skilled and that isn't always true when it comes to dealerships. They are the best of the best. Honest , hard working, and knowledgeable. What more could you ask for!

Thanks to Japanese Auto Service for the outstanding customer service. This is the second time we've…read moreused JAS, and once again they exceeded our expectations. We had an emergency repair, and John informed us there might be a wait but that he would try to squeeze us in. A few days later, we received a call saying everything was completed. John is very forthright in explaining the repairs and provided a written cost estimate within an hour. They offer clear communication, honest recommendations, and high-quality workmanship by Master Mechanics. Service simply does not get better than this. We truly appreciate the professionalism and care they put into servicing our vehicle. Highly recommended!

They use to tell me what my car needed during my oil changes and I even came back a few times for…read morethem to take care of it. I paid cash as they prefer. Over time they stopped giving advise for my car care and got really short with me. Probably for the best, now that I went somewhere else to get my car worked on, they said the last person who worked on my car stripped all my brake screws, costing over 80$ in replacement pieces. Prior auto care actually did my brakes twice before switching. I finally switched garages since I dont feel valued as a customer when I called to schedule an oil change and they quoted me over a week out. But my partner called the same day and offered multiple appointments for everyday in-between.

Had an air conditioner replaced about 3 years ago and I have been sweating ever since. Was told…read morethat the compressor failed and he would speak to the parts rep. Later told me the parts rep approved the new part ( his part failed). Every time i asked about an appointment, I got the major league runaround. The last conversation I had with him, I was told he would call me. I am still waiting. Paid 800 dollars and recieved one month of cool air. Take your car wherever you want, but if you go to Priors....consider yourself warned. It ticks me off when I am blown off so dishonestly.

These guys are amazing, I would recommend them 100% if you are looking to upgrade your vehicle…read more I'm so happy with the lift on my Jeep, and will be returning to support this small local business. Thank you Jeff and Kai for going above and beyond!

These guys are top notch. Jeff and Zack went above and beyond to get my truck right. When you're…read moretraveling across the US it's hard to find someone you can trust that won't just take your money and send you down the road knowing they will never see you again. Which is why I was in this situation to begin with. I called for some high end ball joints not knowing I needed hubs, u joints, seals and a broken vacuum hose for my 4x4. These guys informed me of my these issues, wasted no time and got the parts the same day while I waited! This was done over thanksgiving break because they understood that my truck is my livelihood and how I make a living. Just all around good people with great service well worth the drive from Tri-Cities. Can't thank these guys enough! Truck drives like it should again!

Came here last minute for a tire rotation since I'm way overdue. They had me in and out in less…read morethan 15 minutes! Super nice guys. Also recommended rotations every 5,000 miles. Will be coming here regularly to extend the life of my tires. Thank you.

DO NOT bring a vehicle here!! The absolute worst Les Schwab. I brought my car here awhile ago for…read morean alignment and when I left it drove HORRIBLE. I brought it back because clearly they did something wrong. They would not own up to their mistakes! Come to find out they left a ball joint loose. The whole encounter and customer service was the worst. This place sucks.