The cashier was extremely nice She made a genuine effort to…read moreconnect with everyone The selection of shoes I was looking at didn't have my size in anything The prices are good too

Was disappointed I didn't carry any bench made knives. Not sure why all the other academies do…read more Just thought I would look through them while I was in town, but no luck there. Store employees seem uninterested in assisting customers. No one volunteered to see if I needed anything or if I was finding what I was looking for. Did check out the barbecue pits in front and they also didn't have the one I really liked that is at my store in Kyle. So if I was in town and needed something that only Academy had, I would probably shop here but otherwise I'll wait till I get back home

They have some super cute clothes here. Just wish they'd stay open past 5pm, even 6pm would be…read morebetter. No way for me to ever make it there when I work till 5 some days or 8pm other days unless I try to come on my lunch break and there just isn't enough time. Probably a good thing though cause I'd spend way too much money. Lol. Also seem to always be out of XL's.

Love this shop; very creative and a good selection of merchandise. We would love to see more…read moremerchants and entrepreneurs like this fill the buildings of downtown Palestine once again.

My friend & I came in on 7/30/25 & was looking for a pair of flip flops. Jessi B. helped us and let…read moreme tell ya we came out with 3 pairs of shoes & 2 purses. My friend is blind and she was so kind & helpful to her. She normally doesn't get to go shopping at other stores but she fell in love with Shoe Dept.I love shopping at this store! They did have quite a few sales too so BONUS!!

The variety of shoes, socks and purses is great! The store…read moreis clean and they even provide the Disney Channel and cool sitting area for kids while you check out the kids shoes. The store itself deserves 5 stars! Customer service deserves a 0! Took my granddaughter to buy shoes, we had to go to the front counter to ask for the matching shoes for try on. No one ever came to ask if we needed help. When I went to make my purchase I went to the clerk that was at a register because the other was busy inhaling a giant sized bag of chips! I was told the clerk at the register was busy to go to he other register. The clerk who was chowing on chips rung me up and bagged my shoes without even wiping her hands. Today's experience felt like I was inconveniencing the employee's. Not a great feeling.

The best outfitting store in the area! Mr. Scott was a true pleasure with whom to exchange ideas on…read morefly fishing-- from needed gear to extreme conditions. His staff was absolutely the most team oriented group with all providing help and no one trying to be superhero know-it-all which happens way too often. Their prices can't be beat, and speaking from personal experience , it is a great escape from the drama of having horses and/or dogs in surgery at the best Vet Hospital in the world (totally unbiased as I am 3rd generation Longhorn). Go enjoy the low pressure, high intellect of this great store!

I ventured into Bear Mountain right after the holidays to get properly fitted for hiking boots…read morebefore an overseas backpacking trip. I've done a bit of day hiking before, but never been professionally fitted or been on multi-day trips. I wasn't sure what to expect, but I could not have been more pleased. The staff was very friendly and knowledgable. The guy who helped me spent a lot of time answering questions and helping me be sure I got the best fit- and I ended up with a less expensive boot than I expected (which never happens). They had really good sales at that time, and I ended up coming back the next day to get a new pack. On the following day, I found an equally friendly and knowledgable staff. A friendly staff even after the holidays is the sign of a good shop, I think. Anyway, If you are looking for hiking, camping, or kayaking gear- start here.

This place always has the most helpful staff. You're greeted when you walk in and they are so…read morefriendly. With so many shoes I thought I would have a hard time finding my size but the guy was close by to help. Price was very reasonable.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Nacogdoches store is so messy, unorganized. Not to mention there was one checker for the whole…read morestore. They were having the Charity Sale so it brought people in, but the service was terrible. One checker and you could tell she wasn't into her job or customer service at all. Just going thru the motions. It wasn't just me complaining. The whole line was. At one point there were 9 people waiting forever and 3 people waiting on presales and 1 person waiting on an online order. It took my whole lunch hour to get a few little items. One lady said she would not return and the other said if she wanted to shop at Belk she would go to Lufkin. I'm not too sure I will be back! With it being the only Nac place to shop they really need to step it up!

Dropped in today for a little Christmas shopping. When I was ready to check out, there was one…read moreregister open in the entire store, with quite a line. I left the items and walked out of the store. I did call the store manager and she said unfortunately we can't schedule more than that. I remember when there were knowledgeable clerks who were helpful and cared about their customers.

Stopped in today to look for a pair of girls tennis shoes. Plenty of cost friendly options. Staff…read morewere very friendly and knowledgeable. They were in the middle of a large delivery so pallets were being delivered. Even the delivery driver was friendly!

First time stopping in, was a good experience. This one is in an old building, but the inside is…read morerelatively clean and kept up. Lots of shoes on the racks. All just under eye level. Other stores had shelves about 8 feet tall, this one is not that store. Was nice to see all the way across. Some shoes were discounted at a good rate, others weren't much less expensive than going to the large chain stores. There was a single employee, very nice. Would come back when warranted.