It's okay. Most items are overly stylized and seem outdated. Prices are high, but it would be…read moreworth it if the merchandise was more interesting. You can definitely dig around and find a high-end baby gift or birthday present for a little girl. Still, I'm never really sure how they stay open. Service does tend to be pretty good and they will wrap gifts for you.

I am very unhappy with the owners audacity to post an advertisement about this shop including…read morephotos of clothing on my Gardening group. People join a gardening group because of their common interest in plants. Not very nice. Would not shop here.

adorable baby and children's clothing. If you have a special occasion you're shopping for this is…read morethe place to go! The items can be pricey but worth it. They do have fantastic sales though.

The Writing Horse has beautiful gift items as well as registries and stationery. The girls who…read morework there are very friendly and helpful. I recommend this business without reservation!

I received a gift for my daughter from an unknown sender. The company has a paperless policy and…read moredid not include an order number. I went to the store to exchange the items and the store is unable to assist without an order number. They advised I call customer service. Upon calling customer service I was advised they could not return the items because I did not have an order number or purchaser information. I have over $100 worth of gifts that need to be exchanged and now that money is being wasted because of the companies paperless policy....

I love working here and the people are so nice :) The store is always well kept and employees are…read morevery helpful.

Well, where do I start???…read more Prices... any shoes is either $14.99 , $19.99 or more. Other thrift stores I can find shoes for $4.99 and mostly $6-$8. Exceptions for boots that go up to $15. Jewelry way overpriced. $6.99, $7,99, but mostly $8.99 fir junk, faded, ugly jewelry. In other thrift stores I pay from $1.50-$3.00 for jewelry. Also their furniture is pretty expensive...just saw a foldable guest bed for $99 (what I think should be sold at $25-$35 tops)... You get the idea... It's all for a good cause but the good cause of people who can't afford is not there. I buy myself things in thrifts to give to who doesn't have the money to do it but at this prices, will look somewhere els On jewelry BTW, I have seen the same inventory for months... maybe because such hug prices?

I've been shopping at this store since it opened. They always had a great selection of home goods,…read morecraft supplies, books and clothing. I don't know what has happened to this store but it is not what it used to be. My last three visits to this store had me leaving empty handed. The items are overpriced for being donated to them, the selection is not that great and to me personally, the atmosphere seems changed. I believe my time will be better spent avoiding this store for awhile.

Jon Hart retailer with terrible customer service. Brought in a Jon Hart bag received as a…read moregraduation gift to purchase the heat stamp and they were full of excuses and wouldn't do it. Customer service is dead!

I placed an online order for a Saturday Silks bag scarf, and it was fulfilled via Spinout. They…read moremade an honest mistake when keying my address to the shipping label, and it was sent to the wrong street number in another zip code. After noticing I had entered everything correctly on my order, I contacted the store via phone directly. They were very quick to research the issue and called me back within an hour or so. They sent me a replacement within the week. I would definitely order from Spinout again in the future. Thanks for your great customer service!

Very clean Mall both janitors with glasses were so helpful & hospitable . I had to go in restroom ,…read moreI dropped my coffee accidentally on restroom counter top I believe it was a new janitor in training said it's okay I got it sir & asked if I was okay and started cleaning up the mess for me while the other shorter supervisor janitor cleaned the floor & tried to attend to me thinking I had burned my hands.Other janitors I seen before maybe close to a year & half ago were not as attentive as today and were never around and mall wasn't clean like this past year or so definitely will comeback.Thank you Janitors Ps I didn't get burnt

Playground by Dicks. We've been coming here for about 2 months to let our grandkids play. With all…read moreof the kids playing, it's so dirty. I don't know when or if they clean it. I've never seen anyone clean or disinfect the area at all. I wish someone would clean it for the children.

This was the first time I had gone into this Dillard's in Tyler. The employees were very friendly…read moreand helpful ! It was a wonderful experience. I found exactly what I was looking for and several other things ! I am going back this week to look for a couple gifts for Christmas. They had great sales going on for things that were from Fall and I can't wait until they have the Christmas decorations on sale ! It is really hard to find great sales people these days but Dillard's is winning the game!

Dillard's is Dillard's but I have to say the sales people here are super! So nice and helpful…read more Polly in the men's department really assisted us with everything we needed. Every department went went to we were met with helpful and friendly people. Made our shopping experience delightful.