located in pacific centre mall, david's tea is known for its playful, modern take on tea, with a focus on loose leaf blends, creative flavours, and a strong matcha lineup. the space reflects that identity right away. the store is bright and open, with large windows bringing in natural light, robin's egg blue walls, and light apple green accents throughout. a central display highlights their matcha focus, with neatly arranged tins, tools, and kits, while the back wall is lined with rows of teas organized by type, making it easy to browse everything from black and green to oolong, pu'erh, rooibos, mate, and herbal. they offer tea in multiple formats, including tins of sachets, and loose leaf, along with teaware like matcha bowls, even some with a spout. the overall setup feels clean, colourful, and very on brand, with a mix of retail and drink service that encourages both browsing and takeaway orders. they were out of the cherry matcha swirl, so i went with a classic matcha with oat milk. it was served hot, but the milk wasn't steamed, which made the drink a bit underwhelming compared to the otherwise polished in store experience. read more

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It is a good quality tea, but to open a tea box with 1/3 of content, it is really insultant. read more

DAVIDsTEA - Box tea bought in the supermarket, with 1/3 of content: make the right box size!! - Tea Rooms Near Me - Vancouver, British Columbia

The staff were excellent at suggesting products for me. Especially Sayda, she helped me from new products, to suggestions, to my favorite products, to checkout. She was patient, knowledgeable, friendly, and professional. I believe she is not only an asset to the company, but a delight to have helping me. I appreciate her kindness and patience. Thank you David's Tea for having such an amazing staff! read more

DAVIDsTEA - Tea Rooms Near Me - Vancouver, British Columbia

Would have gave them 5 stars. But they didn't take cash. Some very good tea for a huge ass iced tea for 2.00. read more

DAVIDsTEA - Tea Rooms Near Me - Vancouver, British Columbia

Honestly I've never tried David's Tea, I went in to buy tea. And the sales person there was very polite and helpful also knowledgeable. I would recommend going there if you would like awesome customer service. Her name is Angel. read more

DAVIDsTEA - Tea leaves - Tea Rooms Near Me - Vancouver, British Columbia

Love the selection of items here and the staff are always helpful and friendly. Great place for gifts or something for yourself

I went here twice over this past weekend because they had a 20% off everything sale. I've never been to the store before or purchased Davids Teas online or in other shops. I always got the impression they were a bit too shi-shi (spp?) for my tastes: I don't know why. With the discount the prices were quite reasonable compared to other loose leaf teas like VADHAM from Amazon and those in other tea shops in Vancouver. However, there are some shops that have much lower prices compared to Davids and it seems to me the tea is just as good. The store is quite modern in its décor, with a lot of white and some blue accents (kind of spartan), and it was spotless for COVID. The staff did a really good job of remaining engaged and getting you what you wanted while continually disinfecting (more than I've seen in any other business I believe), and while getting customers into the shop after waiting at the door to be greeted. I bought teas on both days - green, black, and herbal. It is all very fragrant and fresh. I'm sure I will be back, but not as often as I'll be going to smaller tea stores that are without franchising and that have lower prices. I do think they form a part of Greater Vancouver's tea "community" (first time I've ever used the term community in such a way, I swore I'd never do it). Knocking the prices back a bit would have me there more often and spending a greater amount of money overall. PS. The metal strainer they sell here is awesome - best I've ever had. At $6.00 and 20% off it was a steal. read more

DAVIDsTEA - Tea Rooms Near Me - Vancouver, British Columbia

Located on Dunsmuir, this location is pretty convenient, as there is both an exterior and interior entrance from the mall. Staff were very friendly and cheerful. The location is quite brightly lit, though the layout is a bit cramped because of location of the exterior entrance. The mint chocolate rooibos I tried is quite nice. Cold (iced) is the way to go for this tea. read more

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I love Davids Tea and their products. I find it interesting to hang around here at times. But they do come over and ask if you need help. I am just someone who likes to be ignore unless I really need help. Their teas are awesome! I like this Davids Tea location. Its located in Pacific Center downtown. Very convenient. There is skytrain that goes to this mall. Its a corner store so every time I walk by its interesting to look at their display items. read more

DAVIDsTEA - Tea Rooms Near Me - Vancouver, British Columbia

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My parents went to Canada- to ride the Rocky Mountaineer, of course. It's tough to visit Canada right now, much Covid procedure. However, if you find yourself in Canada and you are a tea person (like my Mom and I are), get yourself to a David's teas! Great selection. They had discontinued the tea she was looking for but she found a similar one. She told me she walked in and said, bring me all the chocolate teas. She brought home 'chocolate chili chai,' and 'pumpkin earl grey,' the latter being for moi. Merci beaucoup, ma mere. I love Earl grey. read more

This is my favourite David's Tea store. I've gone back and forth on their teas over the years but for the last year or so have been treating myself to their loose leaf tea once in awhile and steeping my own tea at work. I won't argue with anyone over price - David's charges an obscene amount of money for their loose leaf. For this reason I often get a few dollars worth of tea at a time and I make it last. I have no problem steeping the same leaves a few times. The staff at this store have been incredibly friendly any time I've gone in. They do tend to get overwhelmed when there are large lineups, but are always personable and happy to let you smell any of their offerings. I have also had occasion to check my gift card and points balance every once in awhile and they've been happy to help. Often I bring my own David's containers back to the store to get them refilled, which they seem to be used to. The layout of the store is simple enough. They colour code their different kinds of tea with a large legend on the back wall, so you know what you're looking at. They also have a separate side on the left for ordering yourself a cup of tea in case you don't want to take the ziplock bags or bulky containers with you. This location also just went through a minor revitalization, though I don't see too much having changed. For the record, my current faves are Chocolate Rocket(Mate) and North African Mint(Green). read more

This is my second time to David Teas. I first tried them a month ago in Winnipeg. Variety od teas and combinations are just as good here. Clean, well organized and tons of options. I cant say enough how wonderful the staff is and how patient at explaining all the different options. While the tea is expensive it is fun and full of flavor. I got some for stocking stuffers. I also tried the s'mores chia latte. Really good and perfectly made. read more

This is about online service. I placed an order December 7, as of December 20 the order has not even been processed. I have called customer service never connected; left a callback message no response; waited on chat for nearly 2 hours with no person to connect with; email access is not possible. This is incredibly poor customer service. I will never interact with David's Tea again. read more

Love David's Tea for every occasion. If you want a heat sensitive color changing mug with various patterns or animals, to ice tea sifters, to a collection of teas that will make your mouth water. I adore my thermal mug from here. It keeps my tea piping hot for hours! As well as it cleans really easy and has a small pocket in the top for an extra storage of tea for my commute home. David's Tea has a flavor for everyone and they have incredible seasonal flavors too. You can even try the teas hot or cold in a latte at the shop. There is no seating so it is really ideal for picking up tea for gifts or your home. They have teas ranging from fruity sangria punch to traditional morning tea, there is a flavor for everyone. Often no sugar or cream is needed because the flavors are so robust. read more

DAVIDsTEA - Caribbean Crush my seasonal favorite right now. - Tea Rooms Near Me - Vancouver, British Columbia

The teas are delicious but the service is always horrible. They made me feel so uncomfortable for asking questions and when they told me they were out of what I wanted when I asked for a substitute they had nothing to say. Such a shame. read more

Upon entering the store, you are greeted by friendly staffs that put a small cup of warm Tea of the Day into your hand. While sipping, you can browse and inquire about the colourful and colour-coded tea jars neatly stacked on the wall. David's tea boasts over 90 selections of tea. As such, whether you have a taste for black (colour-coded black), green (green), herbal (yellow), rooibos (red), white (white), mate (purple), pu'erh (brown), or oolong (blue), or creative tea blends, you will find your match here. Staffs are always happy to chat with you about tea knowledge and your preferences and they would fetch various tea jars for you to sniff. You can even request small samples for the ones you are interested in. I like how David's Tea has included the staple basics for each of the tea categories. For instance, Earl Grey for black tea, Dragon Well for green tea, Egyptian Chamomile for herbal, and *drum roll please*, Golden Pu'erh (organic) for Pu'erh! To elaborate, Pu'erh, also spelled as Pu'er, is a type of fermented dark tea produced in Yunan province of China. Tea leaves are usually pressed into a round disc or small brick and undergo gradual fermentation and matures over a period of time, like wine. It boasts various health benefits such as digestion-aiding, cholesterol-lowering, and blood-cleansing. Going back to the tea selection, there is also a lot of "bubble-gum" type of blends that make me cringe. NooooooOoooOoOOOoo what are you doing??!! Examples: - "Birthday Cake" - Red and green rooibos, honeybush, sprinkles, ice cream bits (WHAT?) - "Red Velvet Cake" - Black tea, semi-sweet chocolate bits, white chocolate bits, beetroot powder, sprinkles...(WHAT ARE THE SPRINKLES DOING IN HERE?) - "Mamma Mia" - Hisbiscus, apples, raisins, rooibos, candied pineapple, candied papaya, orange peel, coconut...(FAINTING ALREADY) Furthermore, in terms of the quality of the tea leaves, I have to shake my head a few times. Consider the Dragon Pearls for example, which is the jasmine flowers scented green tea that are hand-rolled into tea pearls, when you examine the tea leaves after brewing, you'll notice the long tea leaf stems with only a few, and small tea leaves - no good. After first brewing (generally tea can brew for up to 2-3 times depending on the type), the tea loses its fragrance and taste like water. The Tie Kuan Yin, or Iron Buddah is a let-down as well. The leaves are small, with lots of breakages, and are overly fermented. The tea is dull orange-yellow colored, nothing compared to a light green colored tea and full of aromas, which is how the Iron Buddah is supposed to be. Regardless, for $3/cup, you can walk away with a relatively healthier drink in hand while have the opportunity to try various types that may help you define your tea taste buds. When you purchase tea you'll also be given customized tea instructions as a form of sticker on the packaging. I suppose, this place is for light-hearted, adventurous, new world tea drinkers/explorers. An old-world tea drinker like moi would be a pain to please. David's Tea, you're not my cup of tea. Cheerio~ read more

Yikes. I love their tea (see: my cupboards!) However, this review is mostly for their staffing issue (or what seems to be an issue to me). It's 1:15 pm, you have a line up of 7 people waiting to get their teas.. you let other people who are ready to pay (but wait they want more tea!) so they go ahead of you. Meanwhile 7 people are waiting in a line to smell and buy tea. 4 people are working in this store. 1 of them is dispensing tea. In a mall. And it's busy. My mind, it boggles. read more

I love teas, especially these over the top flavours. What I don't love are the over the top prices though... $3.50 starting for a cup of tea? Buy the loose leaf and make at home instead! If you go after the holidays, you will also find great sales! Value 1/5 Atmosphere 2/5 Service 2/5 slow Quality 5/5 10/20 read more

Let me be clear here - I love DAVIDsTEA. I always have and I probably always will. My cupboards are fit to burst with tins, satchets, and mugs that I have accumulated from their various locations over the years. I even have a rather expensive electric kettle from them where you can adjust the temperature of the water. I am a regular to this particular store and generally have no problems. Most of the time the staff are a dream and I feel very welcomed, although they are bit understaffed for being in the busy mall. I was compelled to share this review after my last visit. I had purchased some lattes for myself and a colleague. We work in an office across the street and I can really only imagine how much money we collectively spend here. I offered my points card and let the girl know (as I always do) that we work across the street, as we are generally offered some kind of "neighbors" discount. Granted, I hadn't seen this employee as much as the others, but she refused to offer us the discount, saying that it was only for mall staff. I don't like to be *that* person, and I didn't want to argue over the 50 cents / dollar discount here, but I am a huge advocate of consistency. I casually just let her know that my office were regulars and that other staff members had extended us this discount in the past. She just kind-of smiled, made an uncomfortable noise, and processed my payment without saying anything else. Overall it's a solid store and I love chatting with several of the employees that work here as I am ordering my daily cup of tea, but a lack of consistency is one of my pet peeves and I left feeling discontent. To reiterate again here, I am not losing any sleep over not receiving this discount, but I would almost prefer not to receive it at all in the future than receive it time-and-time again from so and so. read more

Came here with my sister to check it out! She had gotten me a really great loose leaf tea tumbler so I wanted to see what they had for teas! The location is easy to find within Richmond Center (just to the left if you enter by White Spot), and is clean/orderly. The staff was very helpful as my sister had some questions about the different teas as she was getting a gift for a friend who was about to have surgery. Now I can't wait to check out the store in San Francisco. Might have to get one of their pitchers for ice tea or infused water! read more

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Solid 3.5 stars. Like the dual door to the wall and to sidewalk. I usually come here just to see the great bottles/tea pots as they do keep up w/ the market. With the summer season, they even have a tea jug with the filter inside, they sure think of everything. and of course, BPA free. Free samples in nice glass shooters lol. read more

Personally, I love Davids Tea... but not this one. I was here recently and the staff was so somber and not happy to be there. I get that sometimes work sucks but don't bring that into work... I wanted to buy a tea of the day but not on that day. I left without buying anything... not at all what i had in mind read more

I am in love with this store. It doesn't matter which location I visit, the staff are always the best. I can always tell how much they like working there, and I completely understand, because how could you ever be sad when you're surrounded by so much deliciousness? I've been coming to this location since I've been working more downtown, and every time I come in I always leave with a grin and an enormous bag of tea, sometimes a new mug depending on how saucy I'm feeling. Somehow when I go in there I forget about my mountains of student debt and I can whimsically justify spending money on tea (because it will help me study obvs) and I just happily hand over my credit card and walk away surrounded by a swirling aroma of looseleaf. The staff are the best, they give great tea recommendations, and are all so genuinely enthusiastic about the products they're selling. If you have not ventured into the world of looseleaf tea, I suggest you start here! read more

Davids Tea has really unique, fun flavours - red velvet cake, pom tango, to name a few. However, upon trying another company's loose tea leaves, I realize the quality of Davids Tea leaves are inferior. Still better than grocery store tea bags, but they aren't dehydrated enough and not as fresh. The leaves expand a little, not a lot. I have also noticed, from my numerous purchases, that you never know when you will receive "full" tea leaves vs crushed ones. This makes using their silver ball diffusers pointless as the fine powder of the broken tea leaves slip through the cracks so your tea has texture and you risk getting bits stuck inbetween your teeth which is not good when you meet with clients/people all day. The company is expanding fast in Vancouver and I'm starting to feel it's going too commercial and the quality is slipping. read more

Popped in here today to get some new teas. I'm 'one of those' customers in that I like to smell many cans then I also like to ask for the nutritional info for all the flavours I'm considering (I'm looking for 0-1g of sugar and carbs). Today a girl named Neve helped me out and was super nice, friendly and very helpful in picking out great flavours. Walked out of there with 4 bags for myself, 2 for a friend and a couple of Valentine's box sets that were too cute to pass up. read more

Great place for tea. They have so many varieties! The staff are knowledgable about all the tea. They know what the ingredients are in each one just by the name. I appreciate the deals the store has too. read more

DAVIDsTEA - Tea tea tea:)! - Tea Rooms Near Me - Vancouver, British Columbia

Thumbs-up!! I'm always going at this location. It's close by, quiet and the staff is great. I mean by that... They cheer for ya and let you checking out the stuff. Priceless. I hate when people are following me or asking me 10 times if I am fine... Also convenient opening hours. read more

I never knew you can get to go cup of teas at Davids. I always thought they sell them by the grams. I didn't like that there were sample teas but no cups for you to sample. You'd have to go up to the counter to request for a sample which is then hot. I usually like my fruity teas cold. The staff here are friendly though and allowed me to smell many of their teas before I made final decision. I got my tea with agave and it wasn't too sweet. I could have done with a bit more. Perhaps next time. read more

Not sure what the hype is about, but they do have cute nifty things for tea. A cup of tea is pretty darned pricey..$3.00. I do love the assortment of cute mugs, tea cozy's and other interesting tea accessories made for David's Tea. They got rid of the Ovo glass tea vase I received as a gift last year with two, much smaller ones, similar to the Libre, but glass of course. My least favourite aspect of their shop: the location. Situated right by beside the automatic doors, the floors are soo slippery there on wetter days, I almost slipped twice trying to leave there! Even though there is a giant mat, really, does not keep you safe around the shop. Also with the doors opening every 2 seconds, Its like you decided to walk outside..with no jacket on! *sigh* However, I'll be sure to check out the few other locations and provide a review for each. read more

If you love tea, that's the place! They have many options, all delicious! They also sell beautiful utensils for tea makers. I love going there, because besides the good tea, the staff is always so friendly and nice to me. I never leave unsatisfied. read more

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Friendly service Not enough staff Poor selection of natural high quality teas Lots contain artificial flavouring / gimmicky ingredients like sprinkles. Its possible to get good quality tea without having to add flavouring. Just not apart of their Mantra I guess. read more

Fantastic selection of gift sets that make for unique and enjoyable gifts. They don't always have to be gifts you give away...treat yourself too! Great choice of tea's and you can buy as much or as little as you like as you buy by weight. Their tea guide has useful information to help you make a decision on what tea's to purchase as it could easily be mind boggling! There are regular tea's of fine quality such as green and black tea's as well as tea's with a variety of different flavours combined that are really fun to try. read more

Omg the staff!!! Jeff was amazing very informative and he really knows his stuff. Good recommendations too!

I actually love the tea from here. The people are nice enough, and there is a large selection. Its a little more expensive then is should be. My main issue is Why do they put artificial flavour in the teas? Kinda defeats the purpose of drinking herbal tea in my opinion. I wont be buying more here since I looked at label and realized my tea has more then one kind of "flavouring" in it. Disappointing!! read more

I love the flavors of the teas. The tea mugs are so cute. I love that they have ceramic lids.

DavidsTea - oh the wonders. There are so many tea varieties to choose from, I just ask the staff for suggestions or get whatever I've sampled in-store. That being said, their colour-coordinated system makes it a bit easier to pick something based on the type of tea you want. They also have amazing gift-worthy accessories and kits for all types of occasions, recipients, and budgets. So I came in a few days after Christmas (a few weeks after they had just opened) and there were literally only about 15 teas to choose from, none of which included the ones that I wanted. This was annoying, but understandable...and since I've been back, this has not been an issue. Now for my somewhat negative experience. I bought the Noble glass travel mug (http://www.davidstea.com/noble-glass-travel-mug?&TF=ADA13E5CAE3F&DEID=), which is beautifully designed, but insanely non-functional. First, it does not insulate very well compared to metal travel mugs; second, it is prone to leaks if not kept fully upright; and third, it is very fragile - mine shattered into a million shards of glass inside of my bag, and as a result I had to throw the bag out. However, when I brought in what remained of my hopelessly broken mug into the store and explained what happened, a staff member without hesitation offered a replacement, 100% free of charge and hassle. She also offered to fill it up with sample tea for me to take along. This is the kind of customer service that will keep me coming back! read more

Lots of flavors. But the service is gawd awful. Wait 15 minutes for hot water and a tea bag. Huge sign on wall saying no pets. Never going back. Whis not pet friendly. It's 2014 read more

I'm not sure with their sales practice and how this store handle their teas. First, I went there today to buy a 100 gms of ceremonial matcha, it was about 90 gms left when the staff placed it in a tin container. So she went to storage to get another bag of ceremonial matcha but left the tin can on top of the scale OPEN to LIGHT and AIR. So I'm concerned the tea I am about to buy has been exposed for a long period. I have to grab the tin cover and covered it by myself while she gets another new bag of matcha. Second, I also want to get a hot ceremonial matcha to go, but this asian guy whisked 2 matcha drinks for his 2 co workers before making one for the customer. I have to wait for about 20 mins. I hope they will change these practices. If not, the tea qualities and customer service are questionable. So disappointing. read more

I always love David's tea, however, I bought a bag of tea and they had issue with giving me a cup with hot water so that I could have a first cup. I didn't even want the filter bag. I just wanted a teaspoon of what I already bought now. I even offered to pay a small fee for the cup since they really did not want to do this for me, however, they were insistent that their policy would not allow it. Embarrassed I went to Starbucks who were more than happy to give me a hot water cup. read more

Many of their teas are not vegan so that's a negative for me but they do have some good teas as well. Their tea cups especially the travel mugs are really great for loose leaf tea. Nice staff and very accommodating. read more