Good work but for double the price. Way too official - make…read moreyou sign waiver for repairing a A/C

Made an appointment for a free estimate (per the Yelp website) for a plumber. Prior to coming out…read moreto our home the tech called to say there was a $250 minimum charge to come for an estimate because we were not "members". This was an absolute scam. The Yelp representative (Kelly?) had replied to my inquiry regarding the availability of a plumber and said one was available the same day to come out & provide a free estimate . I agreed & Christian Plumbing called & said a technician would come @ 3:30 PM. Around 2:30 PM I received a phone call from the technician (Nick?) saying that there was a service call charge of $250 to come out to provide an estimate. Talk about "bait & switch", this was the worst scam ever.

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Absolutely fantastic! Quickly assessed our problem, and fixed it on the spot. Tom did not upsell…read moreus; and a very professional and nice person. Tom have a customer for life!

We are very happy with JA Smith. We've had them out for…read moreservice 2 times on our homes HVAC system, and have since purchased a service agreement. Their techs are very experienced and always respectful of our home. On time and friendly service.

Very quick response. Were willing to come out same day but i wasn't available. Was able to clearly…read moretell me what my issue was and what needed fixing. Will definitely use their service again and will recommend.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

I turned to Yelp to find an HVAC company to install a natural gas heater in my garage. I came…read moreacross Northampton Heating and A/C and was happy to see 1) they were local and 2) all the 5 star ratings. I figured all those 5 star ratings couldn't be wrong. And happily they weren't. Throughout the whole process, from quote to installation, Bill was informative, friendly, neat, and professional. He took pride in his work and genuinely appreciated being able to be of service. He even went above and beyond and replaced a busted vent he noticed on our clothes dryer. I'm looking forward to a warm garage come next winter and will be calling on Bill for any future heating and A/C needs.

I continue to call Bill when I have a heating or cooling problem. I just had him here today (Oct…read more2020). He's as good and honest as I remember. He fixed my furnace. The pilot light wouldn't stay lit. He worked his way from all the obvious and inexpensive fixes and only got to the more more expensive ones when the simple fixes didn't work. He communicates very well -- he told me what he tried and what was next as he went. I ended up needing a new gas valve and pilot assembly. In my 20 years here, I have never seen my pilot so strong. I'm very pleased with his work. He also helped get my potbelly stove with a gas assembly working again and had some helpful thoughts for how to make it retain more heat.

Len was incredible!!!!! Focused and methodical he addressed every problem, professionally with…read moreinformative problem solving narrative along the way. Because of how Len handled himself and solved my problems, I signed up for yearly service. Len is consummate employee AAA Brothers should be proud of. Paula was incredibly as well; accommodating and professional in her booking an appointment based on my immediate needs. Bravo AAA Brothers. You now have a customer for life.

Update: Owner…read moreresponds 15 months later to "correct" that yes they called at 2pm (the very end of the window then they were supposed to BE HERE) you know because people don't take off work to be home within those hours.... And then offered to help as if we didn't have to fix it then, 15 months ago. Sam is definitely making his grilled cheese...at night.

Purchased a a/c & heating system from Cool Aid and I am very pleased with their work. Took \time to…read moreexplain the system. Very neat and very customer friendly. Pricing was very competitive. I give them 5 stars Norm Goldenberg

We bought a very expensive dehumidifier from Cool-Aid Co. for our home's crawlspace. We have just…read morelearned that the two Cool-Aid workers who installed the dehumidifier either broke the fan or did not inform us that the fan was broken when they pulled it from the box. The dehumidifier never functioned other than to make a lot of noise, which increased to intolerable levels over time. After several months of increasing noise, I flipped off the fuse to cut the power to the dehumidifier. We are in our 70s with health problems so we don't go into the crawlspace. Recently we had a different company check the dehumidifier and he pulled the humidifier out of the crawlspace and showed us that the fan was broken. He said there were pieces of the fan on the floor of the crawlspace. His guess was the Cool-Aid crew dropped it down in the crawlspace and broke the fan and that is why the dehumidifier made so much noise. Also, the tubing that should have been connected from the dehumidifier to the sump pump drain was still coiled up in the compartment that is supposed to hold the water drawn from the air, as shown in the attached photo. The water compartment was clean as a whistle, as was the filter, so clearly no water had ever entered the machine in the months it operated. The Cool-Aid crew apparently knew that the dehumidifier would never work. They had never bothered to even set up the tubing to carry the water taken out of the air and drain it into the sump pump. That indicates that they knew the dehumidifier would not function. What other explanation could there be? Certainly we expected that it would be connected to the drain and sump pump: we would not have been physically able to go into the crawlspace and empty the water compartment constantly. When I contacted Cool-Aid a week ago, the owner's response was that it was too late because the warranty had expired after one year. He did not come to look at the broken fan. He did not offer to try and fix the dehumidifier. It is not a warranty issue because there is evidence that the Cool-Aid installation crew broke the fan of the dehumidifier down in the crawlspace. Since it was broken by the Cool-Aid crew, the warranty would be not be any good. It is not the manufacturer's fault that the Cool-Aid crew broke the dehumidifier while installing it. Why did we wait so long? First, we didn't know we had been cheated and thought eventually the dehumidifier could be fixed. But operating without a fan destroyed the motor. Second, I was being treated for cancer and with covid raging and my suppressed immune system, we could not have anyone in the house. Bottom line: Cool-Aid ripped us off and refused to do anything to remedy the situation.

Joint Way has installed four mini-split heat pumps (eight zones) at our building. For a…read morecompetitive price, the Quality of the work is excellent, all the way from system design through installation and servicing.

After having Joint Way install a split system in my house, the only question I was left asking is…read morewhy I took so long to get it started. The short version of this review is that Alex and his team make things easy. They provided top quality service, at reasonable prices, and were done quickly! The slightly longer version is after several years of talking about getting a split system to replace the various window units I'd been using, I finally pulled the trigger this year. I had several contractors out to provide estimates. Right out of the gate, I appreciated Alex's approach. While the other contractors discussed various options with eyeball estimates, Alex actually took a few measurements to come up with ideas which could actually be implemented. As a result, he presented a few ideas on how to run things that others missed and (imo) offered the best end solution. Obviously pricing is going to be specific to the job at hand and a variety of other factors. In my case, I found the pricing to be very competitive while offering name brand and better equipment than others. A small deposit was required, which is fairly standard. When it came to installation, the team worked hard, quick, and clean. I got a 4 zone unit covering my Master bedroom, office, guest bedroom, and living room. They worked a slightly long first day to get all the physically installation done (along with all the loud work, so to speak). They came back for a half day to tie up the electrical, help me get the wifi setup, and wrap up. Regarding the electrical, in my case they needed to add a subpanel and when they noticed a few things not done quite right in my existing box, they made the necessary fixes/adjustments! The end result was top quality across the board. I'm comfortably sitting in the A/C as I type this review. Happy to provide Joint Way a 5-star review and have already recommended them to a few friends considering split systems. Hopefully this review and the accompanying few photos help your decision making process.

Al came out after I had gotten a few other estimates. I couldn't believe how much less he charges…read more than any of the other HVAC companies I contacted. He repaired my heat pump. He is absolutely the ultimate professional. He really knows his stuff and he treated me like I was family. His only concern was that I was happy with his work, which I was. He was professional, immaculate, and extremely polite. I can't recommend him highly enough.

From the owner: Alan Lee Litvin RST / Retired Shop Teacher…read moreHeating & AC Specialist Master Technician Licensed & Insured Extremely reasonable prices Old time craftsmanship Modern tools & equipment 24/7 Churchville, PA 215-917-8451

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.