Very friendly on the phone when they answer or call back…read more Website does not work. I Scheduled an appointment on the phone since the website is constantly down, rearranged my day to fit their window, and nobody showed up. No call to reschedule or response to my calls about the missed appointment.

I love the idea of booking online and the promise of having a plumber show up. However, that did…read morenot happen. No one showed up after booking a timeslot. When I called about the missed appointment, I left a voicemail that went unanswered. I simply can't recommend a company that doesn't offer the service they claim to offer.

Recently purchased a home in South Philly. We can't say enough about the excellent service,…read moreattention to detail, quick response and immaculate care of our home! Many many thanks for a wonderful result! Wish I could give 10 stars!!

Two employees from Turners Bros. Plumbing arrived at 0900 (as scheduled) and were on-site until the…read morejob was completed at 0940. The ballpark price quoted for the job over the phone - the removal of an old garbage disposal and installation of a new garbage disposal, and the installation of a exterior hose bib - was $125 for the visit plus labor and it was suggested at that time by the Turner Bros. representative that the total cost for the job would likely be about $200. After the actual job was completed I was told by the one employee, Mike, that the realized price for the job was $375. When I questioned this and mentioned the quoted price, noting how drastically far apart the realized price was from the quoted price, the employee simply said that he was only the messenger. When I told him I did not have any checks and would need to get more cash in order to pay I also asked at that time for an itemized bill, indicating that I would not submit payment without some sort of a bill and guarantee that my payment as cash was properly received. He told me that he could come back for the cash and that he would have his office send me a bill within the hour, taking down my email address for the invoice to be sent to. About 45 minutes later I attempted to call the main office for Turner Bros. multiple times, unable to reach anyone. I wanted to verify the price and that an invoice was being sent over. Eventually I was able to speak with the employee whom had completed the job (Mike) and he told me that he spoke with his boss and was able to get the price reduced to $250. While I told him this would likely be 'ok' I also told him I still wanted to speak directly with his boss at which time he conferenced me in with his boss, Michael Turner. I explained the situation to Michael and he told me that typically they charge $125 as a base visit fee plus $190/hour per worker and that two workers are always sent on a job. This was information not told to us when we originally scheduled the appointment - we were only told the charge would be $125 for the visit 'plus labor'. Michael Turner noted that his other employee Brian 'must have quoted us a different price and the problem is Brian isn't around today'. I questioned why the quote given to us over the telephone wasn't memorialized and how could such drastically different quotes be given by his employees. After further conversation of a similar nature, Michael agreed to settle on the originally quoted price of $200. His employee Mike returned to the house and collected $200 cash as payment in full for the work completed after I was e-mailed an updated copy of the new invoice. The new invoice did not itemize time, labor or standard costs, and did not even include my full first name, but simply stated "Installed homeowners garbage disposal" (we had purchased ahead of time) and "Installed homeowners hose drought" (which we had also purchased ahead of time) with a total of "$200" listed to the right. A response was sent to Michael Turner via the pay2go website from which the invoice was sent indicating the invoice had been paid in full in cash. At the end of our phone conversationMichael informed me that "if we charged these prices there we would be out of business." As a local business owner myself, I know that if I had a member of my sales staff who was unaware of our base rates and was also radically misquoting customers, I could imagine that our business might not be around for much longer, either. While the workers were amiable and quick to the job, I do not recommend Turner Bros. Plumbing.

I bought a house built in 1890. The pipes were not ready for my family of 7! From the day we moved…read morein we had spontaneous leaks, all the time! Pafumi was my on call plumber! The owner John is responsive. His employees are respectful and punctual. Jeff is my favorite! The day before Thanksgiving we realized the external pipe was broken and at this point I was $$$$ in on plumbing issues. John really tried everything to fix that pipe without calling an excavator. His team worked all day in the rain, in November, to hand dig that pipe out - only to realize it was 10 ft down and was going to carry a 5 figure price tag!!!!! I agreed to Johns quote and then he went to the township and got them to contribute money!! He didn't have to do that - and he didn't have to tell me that he did that, he could have pocketed it. I'm a single mom of 4 - brand new homeowner and he really went above and beyond for me, even letting me have a payment plan. Thanks Pafumi! You're this house's plumber 4 life! Other than the outdoor pipe, Pafumi has replaced stolen copper pipes twice, fixed toilets, sinks, disposal, leaking second floor tub, fixed the boiler, installed a stolen water meter and ran pipes along with a thermostat to hook up heat to radiators on the third floor that had been disconnected by the previous homeowner.

They are awesome. I've lived in this old house for 17 years and they have done a perfect job of…read morekeeping everything in tip top shape. Rich and Cole just left after having done a spectacular job on a pretty unforgiving downstairs toilet. They worked on both the kitchen faucets and the faucets in the upstairs bathroom. As usual, everything was perfect. I cheated on them once. The work was terrible and Pafumi Services had to come out and do the work properly. I will never cheat on them again..

called three different companies, first one had no idea what the problem was an wanted to charge me…read morefor a new unit, second one diagnosed the problem but never came back. D Burgo diagnosed the problem set up a repair date, showed up on schedule AND even though there was still a problem, they came back and found an additional problem, fixed it and didn't charge for not catching it the first time. They are honest, efficient, on time, and really care about the customer.

The repair and the response time was fine no issues. It was the customer service that prompted…read morethis review. I asked the reason my hot water tank went bad and the plumber advised me it was a failed Dip Tube. When I asked the technician to please add that to my invoice he gave me push back. It should have just been no problem I will take care of that for you. The second issue is that they wanted to add a 3% charge to my bill as I was using a card to pay. This is something that should have been disclosed at the time the appointment was made, not after the service had been completed. I could have made other arrangements by going to the bank and getting a check. I felt like I was taken advantage due to my age.

I had a washer drain backup behind a stacked washer-dryer combo unit. It was overflowing into the…read morewall and not showing on the floor near the unit but rather in another room - Frank (plumber) looked at all nearby sources, found the most likely then began working at finding a solution. Eventually had to go into the wall from the other side to eventually cut into the drain to reach a blockage in the pipe the snake could not get to/remove on its own. I like to make sure I understand what is going on with a repair in case there is an issue or we need another solution. He walked me through everything he was doing so I could be sure of the repair and comfortable/confident in his work. I highly recommend this team -- it's not free but well worth their price considering the repairs would have been far worse had he not been so diligent in tracking and repairing the issue.

What amazing service! I messed up our kitchen faucet last night and the wire for the electric…read moresensor broke off. Sent a yelp request out at 7am and Vince was at the house by 9! Went out to get a new faucet and did a fantastic job installing the new one. If you need excellent quality and service, this is the company to contact! Thanks Vince!!

Great experience! I…read morehad an electrical issue that I could not figure out. I called Runnemede heating and they had the technician (Sean) at my doorstep within 20 minutes. Sean was super helpful, knowledgeable and thorough in his work. He was very kind and professional and worked efficiently to diagnose and fix the problem. Highly recommend Runnemede Heating for all your heating/cooling/plumbing and cooling needs. Great customer service, very reasonable prices.

Matt and James from Runnemede Plumbing did a great job installing our mini split air conditioning…read moresystem. My husband is a perfectionist and they exceeded his expectations!

Never have I encountered a business as accommodating as this one. The owner (Joseph) has addressed…read moremy issues as fast and efficiently as possible on two separate occasions. This is the (2nd) time I've used this company's service, both times were minor emergencies but problems none-the-less. Both times (Bob) service tech and another gold star with this business was sent out, and the problem was handled entirely. And at a reasonable cost! I highly recommend this company you'll be glad you did!

Joe was quick to schedule an appointment for us & Greg was prompt, persistent and hardworking. They…read morewere clear and forthcoming with expectations for payment and considerations for installing a water heater. Communication throughout was superb! Very professional team with an assortment of problem-solving skills catered toward customer satisfaction!

I remembered Lawler bc I used them in a previous home and had a great experience. We recently…read morebought a new home and found out there was a problem with our heating thermostat. They came out on the day the said they were going to and were prompt. They quickly diagnosed and fixed the problem. Their prices were fair and reasonable. I would absolutely recommend them!

Needed a blower motor replaced, they arrived as scheduled and took care of the issue. Great job!read more