Recently purchased a home in South Philly. We can't say enough about the excellent service,…read moreattention to detail, quick response and immaculate care of our home! Many many thanks for a wonderful result! Wish I could give 10 stars!!

Two employees from Turners Bros. Plumbing arrived at 0900 (as scheduled) and were on-site until the…read morejob was completed at 0940. The ballpark price quoted for the job over the phone - the removal of an old garbage disposal and installation of a new garbage disposal, and the installation of a exterior hose bib - was $125 for the visit plus labor and it was suggested at that time by the Turner Bros. representative that the total cost for the job would likely be about $200. After the actual job was completed I was told by the one employee, Mike, that the realized price for the job was $375. When I questioned this and mentioned the quoted price, noting how drastically far apart the realized price was from the quoted price, the employee simply said that he was only the messenger. When I told him I did not have any checks and would need to get more cash in order to pay I also asked at that time for an itemized bill, indicating that I would not submit payment without some sort of a bill and guarantee that my payment as cash was properly received. He told me that he could come back for the cash and that he would have his office send me a bill within the hour, taking down my email address for the invoice to be sent to. About 45 minutes later I attempted to call the main office for Turner Bros. multiple times, unable to reach anyone. I wanted to verify the price and that an invoice was being sent over. Eventually I was able to speak with the employee whom had completed the job (Mike) and he told me that he spoke with his boss and was able to get the price reduced to $250. While I told him this would likely be 'ok' I also told him I still wanted to speak directly with his boss at which time he conferenced me in with his boss, Michael Turner. I explained the situation to Michael and he told me that typically they charge $125 as a base visit fee plus $190/hour per worker and that two workers are always sent on a job. This was information not told to us when we originally scheduled the appointment - we were only told the charge would be $125 for the visit 'plus labor'. Michael Turner noted that his other employee Brian 'must have quoted us a different price and the problem is Brian isn't around today'. I questioned why the quote given to us over the telephone wasn't memorialized and how could such drastically different quotes be given by his employees. After further conversation of a similar nature, Michael agreed to settle on the originally quoted price of $200. His employee Mike returned to the house and collected $200 cash as payment in full for the work completed after I was e-mailed an updated copy of the new invoice. The new invoice did not itemize time, labor or standard costs, and did not even include my full first name, but simply stated "Installed homeowners garbage disposal" (we had purchased ahead of time) and "Installed homeowners hose drought" (which we had also purchased ahead of time) with a total of "$200" listed to the right. A response was sent to Michael Turner via the pay2go website from which the invoice was sent indicating the invoice had been paid in full in cash. At the end of our phone conversationMichael informed me that "if we charged these prices there we would be out of business." As a local business owner myself, I know that if I had a member of my sales staff who was unaware of our base rates and was also radically misquoting customers, I could imagine that our business might not be around for much longer, either. While the workers were amiable and quick to the job, I do not recommend Turner Bros. Plumbing.

called three different companies, first one had no idea what the problem was an wanted to charge me…read morefor a new unit, second one diagnosed the problem but never came back. D Burgo diagnosed the problem set up a repair date, showed up on schedule AND even though there was still a problem, they came back and found an additional problem, fixed it and didn't charge for not catching it the first time. They are honest, efficient, on time, and really care about the customer.

The repair and the response time was fine no issues. It was the customer service that prompted…read morethis review. I asked the reason my hot water tank went bad and the plumber advised me it was a failed Dip Tube. When I asked the technician to please add that to my invoice he gave me push back. It should have just been no problem I will take care of that for you. The second issue is that they wanted to add a 3% charge to my bill as I was using a card to pay. This is something that should have been disclosed at the time the appointment was made, not after the service had been completed. I could have made other arrangements by going to the bank and getting a check. I felt like I was taken advantage due to my age.

I bought a house built in 1890. The pipes were not ready for my family of 7! From the day we moved…read morein we had spontaneous leaks, all the time! Pafumi was my on call plumber! The owner John is responsive. His employees are respectful and punctual. Jeff is my favorite! The day before Thanksgiving we realized the external pipe was broken and at this point I was $$$$ in on plumbing issues. John really tried everything to fix that pipe without calling an excavator. His team worked all day in the rain, in November, to hand dig that pipe out - only to realize it was 10 ft down and was going to carry a 5 figure price tag!!!!! I agreed to Johns quote and then he went to the township and got them to contribute money!! He didn't have to do that - and he didn't have to tell me that he did that, he could have pocketed it. I'm a single mom of 4 - brand new homeowner and he really went above and beyond for me, even letting me have a payment plan. Thanks Pafumi! You're this house's plumber 4 life! Other than the outdoor pipe, Pafumi has replaced stolen copper pipes twice, fixed toilets, sinks, disposal, leaking second floor tub, fixed the boiler, installed a stolen water meter and ran pipes along with a thermostat to hook up heat to radiators on the third floor that had been disconnected by the previous homeowner.

They are awesome. I've lived in this old house for 17 years and they have done a perfect job of…read morekeeping everything in tip top shape. Rich and Cole just left after having done a spectacular job on a pretty unforgiving downstairs toilet. They worked on both the kitchen faucets and the faucets in the upstairs bathroom. As usual, everything was perfect. I cheated on them once. The work was terrible and Pafumi Services had to come out and do the work properly. I will never cheat on them again..

Great work. Staff is very responsive. The quality of the…read morework was very good and the hot water heater tank installed was of high quality.

Wittmaier Plumbing has been OUR plumber for over 20 years!…read moreThe service from the office to the plumbers has always been kind, professional and on time. We have never had one single complaint throughout the years with the work, clean-up or staff. Job well done Wittmaier Plumbing!

Had a water leak slowly destroying my mobile. Called 7 plumbers and got 2 days or last minute…read morecancels. Chris came out with some bad news at first. But then found the issue. They took their time and did great Also kudos to Matt who tried to walk me through getting the water off. I would highly recommend.

I called and asked if they could scope my sewer line, snake it, and (if I didn't get to it…read morebeforehand (I'm disabled)) fix a dripping faucet.  They said "Sure, we can absolutely do that!"  They sent two guys out. Once here, they absolutely refused to scope the sewer line.  They ran water through the drain instead of snaking it, and then told me it was "normal" for my kitchen faucet to drip.  So absolutely NONE of my requested services got done, yet they charged me almost $300 for the visit.  Get yourselves some real plumbers, not these clowns.

Very friendly on the phone when they answer or call back…read more Website does not work. I Scheduled an appointment on the phone since the website is constantly down, rearranged my day to fit their window, and nobody showed up. No call to reschedule or response to my calls about the missed appointment.

I love the idea of booking online and the promise of having a plumber show up. However, that did…read morenot happen. No one showed up after booking a timeslot. When I called about the missed appointment, I left a voicemail that went unanswered. I simply can't recommend a company that doesn't offer the service they claim to offer.

Shuster's plumbing did not show up for an appointment I had scheduled over a month in advance. They…read morewere scheduled to come out between 8-8:30, and when I called at 8:45 asking if they were still coming, they said they cancelled my appointment without letting me know and scheduled someone else in my slot. Very unprofessional.

I highly recommend these guys. They are knowledgeable and have great communication. They know what…read morethey're doing.

We had the plumber out because we had a cracked pipe under the sink. It was completely removed and…read morefixed in less than an hour! Great job, personable guy, clean and work done well!

Company assured they'd call before showing up as they could not be sure on time. Not only did they…read morenot call, but the owner showed up & was extremely impatient. In the 4 minutes it took me to get to the door, he asked his office if I was stupid & complained loudly about the job. Face to face, after informing him that I'd heard what he'd said, I asked him if we could stake a step back and reset, and he got more upset, raising his voice and putting his finger in my face. I did not feel safe or respected & when I gave him another chance to take a minute, he said he was done & walked away, calling me crazy. Clearly Mr. Nelson should not be in a client-facing position. His assistant was fine and did not say much.