All I'll say is that they're very nice folks who mean well and have a good product in Bryant, the…read moresecond brand of Carrier. But their installers are incompetent and sloppy. Good people are hard to find, I understand that but I wish I had never heard of Ward. It has been a nightmare trying to get my system correct after their "work."

I called them on Monday, Nov 11 and a repairman (Sal I believe his name is) showed up on Tuesday,…read moreNov 12 as scheduled (had to be the next day because I was out of town). Pleasant and nice repairman quickly went to work, had to go out and pick up the part, installed it quickly. Received my invoice and voila! my heater is fixed. Ward installed my heating/A/C about 8 years ago so this is the first repair I have had since then. I haven't had any problems. Would use them again and recommend them to others in need of HVAC fixes or replacement in the South Jersey/Cherry Hill/Moorestown area.

Speedy and friendly! My AC stopped blowing cold air on a Sunday. They came first thing Monday…read moremorning and solved the problem quickly. They were kind on the phone and in person. We will definitely use them for future needs.

We have had several technicians come to our home and our rental property, always excellent service…read more They know their stuff, are prompt, polite and caring. Fairly priced. My sense is this company treats it employees well. They know what they are doing and they like their jobs. Laura Krome, Delanco

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Update: 08/26/21- Parisi is the best. Dan is honest, friendly and definitely an expert at what he…read moredoes. Again he came out within few hours of my call to fix my 26yr + hvac. Instead of trying to up-sell on a new unit he just took his time to diagnose and fix the issue. Im always nervous a contractor either doesn't know really what they are doing or they just want your money. Dan def knows his stuff and gives it to you straight. No brainer here. I would without a doubt recommend Parisi.

Dan Parisi was honest, communicative, and as friendly as can be! He fixed my heater quickly and I…read morewon't ever use another company now! Very thankful to the Parisi team!

During the annual maintenance, Bob from the Climate Mechanics found some water leaking from the…read morefurnace. He came over today (11/29/2024) early in the morning to fix it completely. Please keep calling the office, they are very busy but they are very conscientious bunch of people. I highly recommend them.

Climate Mechanics saved the day! My central air unit went down this afternoon and I was really…read moreworried about the Labor Day weekend. I called Climate Mechanics at 6 o'clock and their friendly customer service rep got Robert (the owner) on the phone and he had a service tech at my door in no time. Bob (service tech) was friendly and very knowledgeable. My biggest fear was I needed a new unit. As soon as Bob open up the unit he knew exactly what the problem was and had my unit back up and running in 30 minutes. These guys are the real deal. Fast, friendly, and trustworthy. Climate Mechanics has created a customer for life. Thank you Robert and your team!

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

I had an excellent experience with Dean's Services. They responded to my inquiry right away and,…read moreinstead of just pushing to set an appointment, they actually walked me through some troubleshooting first to see if I could fix it myself and avoid a service call. That really stood out. When it turned out a visit was needed, they scheduled me for the very next day and even arrived earlier than expected (after calling to confirm it was okay). Once on site, they diagnosed the problem immediately, showed me exactly what was wrong, and explained everything in clear, simple terms including pricing. The repair was done quickly, and they made sure the system was running perfectly before leaving. Clear, professional, and genuinely helpful. Highly recommend Dean's Services!

Heater was not working in the AM, call to Dean's and Daniel was at the house by 130, same day…read moreservice! Daniel provided excellent communication and information regarding the problem. He was very polite and answered all my questions. Nicole was also extremely helpful and paying the bill through Venmo was so easy. Highly recommend, will definitely use when my old cantankerous furnace finally goes. Thank you all for high quality service, not something easy to find these days!!

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Too difficult to do business with…read more I traveled a bit out of my way to visit this location because they were the closest authorized dealer that had the 2XL Big Green Egg in stock. I spent time with the owner and we agreed I would follow up via phone or email with the base and accessories I wanted. Unfortunately, after calling three times (each time he was unavailable) and emailing with no response, I decided to return in person the following week. The owner wasn't there, and the employee present seemed more interested in closing up for the day than helping me complete the order. He gave multiple excuses for why he couldn't help. In the end, I traveled a bit farther to the next nearest Platinum Big Green Egg dealer and was able to place my full order in under 10 minutes.

I guess sensor was not working for over a year. I called energy resource and a service man came to…read moremy house and did an excellent job. He was very informative and very friendly. It's a real pleasure having that blue flame gas insert I also have the blue flame in the basement on the wall. If you wanna be warm on those cold days, give energy resource a call that will be glad to help you.