Was recommended to Bascom Palmer due to an eye injury emergency that left me looking like Quasimodo…read more Was operated immediately by Dr Gal Antman Him and also all the staff, Nurses, Dr's, Anesthisiologists did a wonderful job! The surgery healed beautifully Had several follow up visits and six months later I don't look like Quasimodo...Now looks like nothing happened! I can't recommend them enough!!! God bless Gal and all the Doctors Nurses and Staff of Bascom Palmer Eye Institute!!

I arrived at this emergency center with my daughter at 2:00 p.m. due to an eye emergency. The…read moreinitial registration process and vital signs were relatively quick. The physician then ordered a CT scan. An IV was placed, and we were walked to the imaging area. During the procedure, my daughter vomited. She was given a hospital gown and returned to the treatment area, where she remained for more than four hours wearing soiled clothing and with the smell of vomit, without being offered any appropriate option for hygiene, clean clothing, or basic care. This was deeply uncomfortable and undignified. We repeatedly requested information about the test results. We spent an extended period in an exam room without any medical provider present, with a computer left open displaying sensitive information about other patients who were waiting. This represents a serious breach of privacy and confidentiality. Eventually, we were verbally told that the CT scan showed no findings, without a clear explanation or immediate follow-up plan. In total, we have been in the facility for over 10 hours. Later, a doctor entered the room and once again asked why we were there, highlighting a troubling lack of continuity and communication in her care. This experience was dehumanizing, marked by a lack of empathy and a failure to meet the basic standards of respect, hygiene, communication, and confidentiality that every patient deserves--especially in an emergency setting. P.S. As of 12:07 a.m., we are still waiting to be discharged, alone in the doctor's exam room, and have now been waiting for more than 40 additional minutes with no communication or update.

About a year ago due to my laser surgery which I had back in 1998 I had some cornea scar tissue…read moreover my eye lens No doctor would see me but it was here at Bascom Palmer with doctor Sonia Yoo.. where I got complete relief It was two different procedures two different eyes but here I am standing a year later telling you that it was the best thing that ever happened I'm able to drive again and I'm very much in gratitude toward their skills and their latest technology Thank you I highly recommend this place as I am so grateful

Had LASIK done recently, and it surpassed my expectations. There will be waiting involved at the…read moreinitial consultation. Bypass the main reception area and go directly to the LASER vision center to the left. At initial eval, you get a bunch of tests done at different stations. (Bring some work or reading to do while you wait.) Afterwards, you meet with the optometrist to discuss findings and see if you are a candidate. I was able to schedule the procedure quickly. I went w/ Dr. Sonia Yoo, who came highly recommended by my ophthalmologist friend who trained at same institution (Mass Eye and Ear). Had to wait some more day of surgery, but it was worth it. They give you 2 valiums (can take 1 or 2). You do another quick test. Then the procedure is done, which takes ~ 15 min. I felt no pain, and Dr. Yoo explained everything. You get a nice kit w/ a blanket, stuffed animal, eye shields, sunglasses, and eye drops - everything you need. They give you instructions on what to do. Best thing is to sleep afterwards, bc once the numbing drops wear off, some people experience burning/itching. I did not feel any of this because I fell asleep at home. The next day, I could see perfectly! I had no pain whatsoever. This is the best decision I have ever made, and the results are life-changing. Dr. Yoo is incredible. I had a lot of fear about the procedure beforehand and about possible complications. I am so happy about going forward with getting LASIK. Despite the waiting, I think this is the place to go.

From my first day at the consultation, to my post-op follow-ups, the staff at TLC Coral Gables has…read morebeen impeccable to say the least. I've been wearing glasses/contacts since I was 3-years-old (yes, it's been a confusing, blurry, journey), so to say I was nervous about LASIK is understating how scared I was about the whole thing. Despite my fears, the staff has been warm, friendly, reassuring, and most of all, knowledgeable through every step of the process. Not even a full 24 hours after I was operated on I already saw better than 20/20. The actual procedure can be daunting at first, but Dr. Aran guided me and literally talked to me throughout the whole 15-minute surgery (which is 100% painless). I can't tell you how crucial this was to my psyche. His reassuring words and step-by-step description of what he was doing kept me calm and focused. Dr. Stelzer, meanwhile, is a beacon of comfort and expertise, and he's THE driving force in making sure the recovery period is as smooth and delicate as possible. To put it in layman's terms: the guy knows his stuff. It's truly miraculous work Dr. Aran, Dr. Stelzer, and the staff at TLC Coral Gables take part in. You're in good hands the second you walk through the door.

Review based on initial visit…read more Receptionist was very attentive and detail oriented. However, Dr. Seltzer should take training on quality care. Not only did he make us wait (as he was leaning back on his chair) he left us waiting for about 30 minutes THEN rushed to get us out of the office. He didn't even give us an opportunity to ask questions. Overall, he was super unprofessional and impersonal. I should've given more credit to the Yelp reviews. If you have legitimate questions about quality eye care, save your time and look else where.

My wife had a significant infection in her eye and this team was beyond miracle workers. Dr…read more Lazcano provided the highest quality care with a personalized approach. He saw her consecutively for three days and performed a procedure to remove the infection. Dr. Lazcano and team, we are so grateful for you all! Thank you

Recently got eye surgery, had a great experience. My mom recommended me this place. It worked…read morewonderfully for her too! Definitely recommended.

It is so wonderful to find a doctor that is so passionate and informed about his profession. Doctor…read moreEspaillat takes his time to address any and every question. He enjoys connecting with his patients and really listening to their inquiries. I had the most wonderful experience with this doctor and highly recommend him. Best, Francesca

HORRIBLE HORRIBLE HORRIBLE PLACE! Had a coupon and the first thing they did was say they hadn't…read moregotten paid from couptessa and living social so they didnt have the products even though we called the day before to confirm!! These places are bringing in new business - they shouldn't really be bad mouthing! Give them a second try - made us wait 2 1/2 hours past our scheduled appointment and then when we asked they said that it would be at least another hour. Left our coupons with the manager the first appointment and guess what - they couldn't find them when we returned! I had to go onto their computer to print them back out. WHAT A MESS AND HORRIBLE HORRIBLE SERVICE! We then did not feel comfortable even having a service done so we left and got a refund. I DO NOT RECOMMEND THIS PLACE AT ALL!

Ok, well into my 40's and I've realized that squinting at everything is a sign I no longer have…read more20/20 - so, I figured it was time to get these bad boys checked out. I chose Beraja because it was close to my house so I figured I'd give it try. Here's a run down of how it went (for those interested): 1. They offer free parking (def. a plus when in Coral Gables) 2. Arrived about 20 minutes before my appt and was seen within 10 minutes. 3. Started with this new machine that scanned my eye without having to have them dilated - totally awesome. 4. Dr. Beraja was thorough and explained the process in an understandable way - cool because I don't speak doctor. 5. I was out of there within the hour and it turns out I still have decent vision - thank god because I wasn't ready for contacts or glasses. Overall, a good experience and I recommend. NOTE: Schedule right before lunch time - the Gables has a bunch of cool spots to eat.

Waste of time. The interaction between myself and Doctor Flores could've been better. I stated all…read moremy eye issues I've dealt with prior to seeing her and nothing was followed up on, no further information was given regarding my eyes or the state they're in or if they've gotten worse or what I can do to improve on them, only a follow up. In addition, how is it that the doctor in the office accepts an insurance that the optometrist in the SAME OFFICE does not accept. I was made to wait an extra half hour with the hope of being able to see the optometrist only to find out she doesn't accept my insurance, the same one the doctor just saw me with. Unbelievable, this is a joke and overall a waste of time in my case, I strongly urge you to call and voice any concerns before checking it out.

Dr. Ashley Diep-Lam was very professional and skilled during my eye exam. She addressed my concerns…read moremore than any eye doctor I've had before. When I told past providers about having dry eyes, most of them didn't bother doing much beyond suggesting eye drops. Dr. Diep-Lam actually tried to exam my eyes and took time to ensure that any abnormalities seen were benign. The office made it easy to make an appointment, apply my insurance, and to check in. I will definitely be coming back for my next exam.

They are great, I do my annual exam every year, and the main reason I go i because of Polette, she…read moreis helpful, professional and knowledgable. Looking forward for my new pair of classes !

Review based on first consultation:…read more Was recommended to this center by my eye doctor. When making the appointment, staff was very helpful and informative. Their is an ample amount of parking space. The center inside is modern, clean and smells very good; as well as the bathroom. The wait time was short and I did not have to wait a long time at all. The staff in the clinic was extremely nice, especially Lilian who guided me through what the procedure would be like and everything I needed to know before surgery if I decided to go forward with it.

Initially the consultation went good . The techs were extremely nice and it was smooth . The tech…read moretold me basically i had a cornea disease and wasn't a candidate for the lasik ... i am basically blind. The doctor however . So rude so unethical . Came in with an arrogant attitude , kept explaining a picture of my cornea when i can't see . When i explained to him i can't see he just said "oh well lean in so you can see" , so i told him to just make the page bigger so i can see and he got a nasty attitude and walked out and said "you can wait out there" i didn't know eye places could be so mean when they tell you have a disease that your eyes are just gonna get worse . No wonder they have one review ... thumbs down for me

This was a wonderful experience for me. Usually I go to lens crafters but decided to go the direct…read moreroute for my contact fitting/ eye exam. From scheduling to the exam , it was a welcoming and informative experience. Dr. Tharanie Amarawardana is very helpful. I felt very comfortable, learn information regarding my eyes that I usually didn't get at other locations. The entire team is kind and informative. Thank you Dr.Tharanie Amarawardana and the team for a wonderful experience.

Due to COVID-19, they were the only optical store that were able to see me the very same day. Many…read moreplaces have weeks of delay to be seen and others were also booked. My pair of glasses had broken, I was out of my contacts supply and I was due for my annual eye exam anyway. Upon arriving, you see the clear indications of mandatory face masks and you're automatically greeted by Marbelly. She is so polite! I was seen rather quickly, considering the amount of staff is being limited to one receptionist and one optometrist. For my first visit, I was seen by Linnett Molina and the second by Tharanie Amarawardana. Both very professional and thorough. If you make an appointment in advance, chances are you will be seen at that specific time which is always appreciated by patients. The neighborhood isn't the best but the office is impeccable.