Dr.Siegal and his entire team are some of the most caring, efficient, safe and dependable people…read morewe've ever met. They are remarkable communicators, and I love that they do not try to up sell you. They respect your boundaries and financial health, they never try to push or guilt trip you. Best of all, they do not tell you wildly outrageous ideas on what might be the cause of x, y, z.
Every time we have met with Dr. Seigal whether it is in person or over the phone, we've always felt he was such a generous, gracious person. We never felt rushed. When I ask his staff a question and they don't know the answer, they are always honest and polite and will tell you they don't know and will proceed to place you on a brief hold so they can get the correct information. The staff has a good attitude and assume that you are a caring owner. When Dr. Siegal says he'll call you or do anything, he always holds his word and he even called us when he was out of town.
The facility is extremely clean, the cleanest vet I've ever been to. There are so many reasons why you should consider Dr. Siegal and his team, these are just a few.
Plenty of parking in their private shared lot and street parking. Very cute stores, restaurants, and fitness yoga studios nearby so if you are coming from further away and need to leave your pet for a few hours you can totally patronize some of the other local businesses.
Overall 10/10 experience. I'm glad we took a chance on this vet. To be fair we had exhausted many of the other highly rated vets in the San Fernando valley area and none of them cut it.
Are you paying a little more to see the doctor here and get the tests and other services? Yes, probably a little more. However, for me personally, it's completely justified because of the integrity and seamless experiences we've had.
Lastly, every single time we have gone in for our appointment, we haven't had to wait longer than 5 minutes. Also they are always giving you a warm greeting which I literally cannot say about any of the other vets.
Last little detail, but really there's no detail too small, I have not seen any of the staff doom scroll or look checked out. When they are on the clock, they appear to be working and they seem dedicated. Little things like that have a major impact on professionalism and trust. If I see anyone on the clock doom scrolling or just super engaged on their cell phone it is 100% a red flag and a sign that they don't care, aka my sign to leave a business and not return. I want to spend my hard earned money on places that are invested and care.
Dr. Siegal and his staff seem happy and I believe a happy staff is a more efficient staff. It is a safe space, you can openly share your concerns, wants and needs- they are listening with open hearts and they genuinely care. Sadly I've been to probably more than eight different vets and none of them have even come close to Dr. Siegal. Because of those awful experiences, I was starting to lose hope. But I knew from our first phone call with Dr. Siegal's office, when I was literally picking their brain and asking 20+ questions and complaining about past experiences, I knew they were the one because they never made me feel rushed, I never felt judged, I never felt unappreciated and I felt they were truly listening and caring. Anyways, I'm just extremely grateful for Dr.Siegal and his staff.