The service here was so kind and wonderful exactly what you need when it's time to say goodbye to…read moreyour fur baby. We transferred here from the terrible mission vet in granada hills And they were honest and gave us realistic expectations and assured us that no decision would be wrong. They were so respectful of our baby cat and supportive of us.

Wait times are obscene and prices are outrageous $4200up…read morefront for an overnight stay. The diagnostic test that my kitty was in for was completed mid afternoon and the vet called me at 4pm and said I could pick him up in two hours. It is now 4 hours and I still can't pick him up! They say they are slammed, but if this was a human ER they would close to new cases at some point and catch up on the cases that they already have. Finally got him home and they gave me a $1400 refund, but that doesn't alter the one star review

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years here at Paws & Claws; she has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I still drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We brought our cat in when she was very ill. Everyone was incredibly kind and empathetic. It felt…read morelike they CARED, like it was more than just a job for everyone there. A few weeks later, the cat passed, and we received a handwritten letter with condolences from the entire staff. We were bowled over. Talk about going the extra mile. These people care about their patients, and put their whole heart into their work. We'll be returning for all our veterinary needs.

Our nearly 15-year-old Maltese, Lily, had become very difficult to manage. After a frustrating…read moreexperience with a previous vet, we were exhausted and running out of options. Lily was anxious, nippy, unkempt (the groomer didn't want anything to do with her), and dealing with infections from constant chewing. From the first visit, everything changed. Lily went calmly into their arms and nearly fell asleep on the exam table. Dr. Rosen is incredibly knowledgeable and gave us a clear, effective plan to address Lily's anxiety, hot spots, incontinence, and overall comfort. The office is clean, responsive, and easy to work with. They reply quickly, send prescription links, and even help with price comparisons. Most importantly, they gave us hope. As Lily improved, so did our entire household. Highly recommend. Photos: before and after.

10000% scam, did not treat pets, have other vet bills to prove it…read more NEVER SHOWS UP AFTER HIGH PRICE EXAM WHEN THEY PROMISE TO DO SO! To get you in, they will promise fast response times when you need vet service which is not true. We paid $700+ for an exam for 2 dogs, and was promised if we need anything we are a few miles away from HQ and they can stop by or send a tech if we have a time sensitive concern. This is a lie, it has been 2 years since my exam and I contact them a number of times to which they were never available. I request my exam fee back since the exam is so they can come see you if you need them quickly... They never had availability or responded in a timely manner. Based on these reviews, they do not fix their mistakes, they gaslight you and then threaten legal on you. I am going to the news and know there are others out there bases on their reviews. Please contact this number if you have also been hurt by Shilo Vet and they are unwilling to provide a satisfactory resolution. +18185272931 ( I am happy to share my text messages with ANYONE who is interested to see how this business does business and takes your money and lies and smiles while doing it Please leave a message in regards to your unfair treatment. We are in the process of filling a consumer affairs report, BBB, California Veterinary Medical Board (CVMB) and possibly class action if there are enough people with the same treatment. They 10000% scammed me out of my exam, and on top of this I know they didn't do a good job and went to another vet who cures my pets in one visit.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.

Couldn't be happier with the whole clinic, they truly have been outstanding. We had a terrible…read moreemergency where our 3.5 month italian greyhound puppy broke her leg. Each person from the front desk, techs, and especially the surgeon Dr. Schulman worked in harmony together and with the utmost professionalism. Coming from a place of emergency and despair and fear over our beloved puppy's health, the whole team helped put our mind and heart at ease with her first surgery. The whole experience makes me reflect on knowing there are carers and healers like this in this world who dedicate their time and lives to help you when you NEED it the most, i'm beyond grateful. This team has the skill and responsiveness and level of expertise that astonished us. In addition, it stood out to me that the office was so clean, no strange overpowering cleaning solution or even general animal smells. Dare I say, it even smelled good. The parking was also plentiful, the roses were in bloom outside, and they had a little coffee station in the waiting room. Everything was pleasant. For now, we're on the road to recovery ‍

Hesitate to give them 5 stars because their Vets keep changing, and Dr Shulman isn't always there ,…read morebut Dr Diaz is topshelf, as are all her support staff. They are really good with our dogs.

I frequent Veterinary Medical Center often as my cat has many issues. He's a sweet cat but has a…read morelot of anxiety and he's kind of a goober. I would simply like to thank this vet office, especially Dr. Rogel, for being an angel sent directly from heaven. Anytime I have an issue or doubt, I call in and the staff are always quick to check my cat's history and are able to schedule an appointment. I also want to acknowledge the sweet support staff who always kindly ask to pet our cats. These people obviously have a sweet spot for animals and it shows. I usually call in and speak to Alex. She knows our cat and is the absolute BEST when helping us. Thank you and see you next month for our gabapentin refill :)

This was the most unprofessional veterinary experience I have ever had…read more I went to Veterinary Medical Center twice, and both visits were extremely poor. The first visit was for my dog Chanel because I needed prescription dog food. I already had a prescription from my veterinarian, but they still required another visit/exam so they could issue their own prescription. I waited a very long time and was not impressed with the process or the doctor. In my opinion, this clinic is overpriced and disorganized. The second visit was for travel documents for my three dogs. I was left waiting for approximately three to three and a half hours with three anxious dogs while Stephanie kept coming back and forth collecting information but could not answer any travel-document questions. I later learned Alexandra was the person preparing the travel paperwork, yet she never sat down with me to explain the forms, requirements, options, or charges before my card was charged. I only learned she was handling the documents at the very end of the visit when I was leaving through the back door with my dogs after waiting for hours. Dr. Angela Wee signed the California Certificate of Veterinary Inspection, but when I asked travel-document questions during the appointment, I was told she was only there for the exam portion and could not answer the documentation questions. I was charged $917.97. Only after payment did I receive the invoice breakdown. The process was disorganized, rushed, disconnected, and extremely poorly communicated. When I later questioned the documents and requirements, Alexandra admitted she did not verify United Airlines requirements before preparing the paperwork. The clinic then changed positions multiple times, offered to prepare APHIS Form 7001, withdrew that offer, and later only offered a partial refund. Management, including Yusmeri, was also extremely difficult to deal with during my attempts to resolve the issue before my flight. I was disconnected or hung up on while trying to resolve an urgent travel issue involving three dogs. The overall environment felt chaotic, rushed, disorganized, and poorly managed. Communication between staff appeared disconnected, and the entire process felt extremely unprofessional. I ultimately went to Warner Center Pet Clinic, which I highly recommend. I paid $450 total for all three dogs, was there for less than one hour, and they provided the travel documents I actually needed for my trip. Based on my two experiences there, I cannot recommend this clinic. I cannot speak for every doctor there, but from what I personally experienced, the office was disorganized, poorly communicated, overpriced, and unprofessional.

Honestly they are always so friendly! Love bringing my little girl here, they are gentle and seem…read morepassionate for what they are doing, not like others where it's "just a job" to them.

Although I live in Beverly Hills I drive almost an hour each way to ensure my Tibbies get the best…read morecare at Warner Pet Clinic. I often see discrete ball cap wearing celebs here. When I asked one why he didn't send an assistant he said "I'd never delegate my dogs medical care - I love him as much as you love yours" He's right My husband & I were obsessed with our 6 dogs. Only 1 is left now. That's why we rely on Dr. Debra Jackson, the extraordinary vet who owns & runs this incredible clinic. Her experience is invaluable. Whether its the unique way she administers medicine or her custom potions, she's superb. Dr. Jackson's busy practice is managed by the phenomenal Cindy Bahr who runs the joint like a well orchestrated ballet. Cindy's process oriented nature enables the team to juggle surgeries, teeth cleanings, emergencies, & routine shots daily. My 6 dogs did all these things & more at Warner Pet Clinic for over 16 years. Cindy's system always delivered. Her strong organized communication always left us with detailed info on each dog & easy to follow written care instructions. A 1 dog review may be an isolated story. But I regularly showed up for over 16 years with 6 dogs for annual check ups, vaccinations, teeth cleanings etc... The consistently exceptional love & care they got at Warner Center was remarkable. As my last remaining dog turns 18, I want to express my gratitude to Dr. Jackson, Cindy & the entire Warner Pet Clinic Team. Thank You all for enabling my dogs to enjoy a happy healthy life

Everything went better than expected. My pup had an injury to her back leg and was in a great deal…read moreof pain. She was attended to immediately, and they quickly diagnosed the issue and gave us several plan options. I left feeling so relieved and grateful that my pup had such good care. This is an amazing place. From the wonderful techs, to Morgan at the front desk who handles everything in between, to the excellent veterinary skills of Dr. Kohltfarber. He took the time to sit down and explain everything so that we understood the situation clearly. I knew immediately that my pup was in the best care possible. Surprisingly, the cost is significantly lower then any other place, and their hours are really good as well; from 11am till 11pm on the weekends. I highly recommend them for any urgent or emergency situation. They really do care and they go way above and beyond to show you. We will continue to use them for all our pets in need. Thank you Oaks Veterinary Urgent Care! You saved the day

No one wants to go to a veterinary urgent care…read more Overall, we had a good experience here. Our boy Atticus was having problems urinating. The staff at Oaks Veterinary were very kind to us and sat us in a semiprivate room up front while Dr. Jimenez did some tests on our kitten (he's 12, but he'll always be our kitten). The diagnosis was Feline Idiopathic Cystitis and we were sent home with a variety of medicines, some cans of prescription urinary care food, and orders to follow up with our primary vet in about a week for more tests. Everything was pretty pricey at $1700, so I appreciated that they gave us the cans of food for free (which our primary vet didn't do when we eventually followed up). They also sent the records over to our primary vet, which I appreciated. I had to follow up with the office staff about getting copies of the records for myself and, when I reached out with concern about how long it should be taking Atticus to recover, it took about 5 days to get back to me. Those are the only reasons it's not 5 stars. Lots of parking and food places nearby if you need to wait.

Dr Linson was one of the most knowledgeable and compassionate veterinarians I have ever met! I have…read morea 10 yr old maltese who is kind of a mess right now. She needs knee surgery and extractions. I was able to ask all of my questions without feeling rushed. We covered everything from diet/nutrition to what I can expect post op. The front desk team was also amazing! I highly recommend this clinic.

I've been taking my little pooch to Woodland Hills Pet Clinic for several months and this review is…read morelong overdue. I had an emergency last week with my Maltese and the office made immediate arrangements for me to take her in despite them having a full schedule. Dr. Linson is very knowledgeable and caring and I trust her implicitly. She is thorough and patient and takes the time to address all questions and concerns. You can tell she really cares for her patients. The office staff went out of their way to make sure she received the necessary care.

As owners of two big dogs and a lizard, we have limited options for local exotic animal clinics…read more Thank god for Dr. Berens! She is so kind and knowledgeable, and takes the time to really understand the issue, explore every potential cause, and find the best possible solution. Sure, things can be a bit slow sometimes, but I dont know why so many reviews mention that as if every single dr or vet's office DOESN'T have long wait times. They're way faster than any other clinic I've visited regardless. The team has always been friendly towards us and I feel very comfortable with both our furry and scaly babies in their care.

I would not recommend this place to anyone. I was taking my cat here for the past year, but I lost…read moreall confidence in their competency when it came time to ask for a refill for my cat's medications. At first they refused to approve it via Chewy. When I asked for a written script to take to the pharmacy, they ended up calling me back to ask which medications and dosage my cat was receiving--this is after taking my cat there for a year and them adjusting his meds! They then marked the script as having 0 refills and told me I would need to come in each month for a new prescription. The staff are rude and clearly incompetent. Oh, and to make matters worse, Dr. Berens attends each appointment with a giant pin of the American & Israel flag on her chest, so take that for what it's worth. Run from this office!