Customer beware! I own a 2015 Mercedes and did not want to bring it to a dealer for this very…read morespecific fix. I was referred to Angies; have never been there. They said that they had the equipment to diagnose the issue and that his guy had 45 years of experience I asked what their labor rate was. He refused to provide me with the rate and told me that if I had to ask that I should not be coming there. He then went on to say that he would not work on my car. 45 years of technical experience and ZERO years of customer relations!

after scheduling an appointment in advance And confirming they would provide the requested service,…read more Upon arrival I was told they would not. Followed by a lecture of how people shouldnt attempt to maintenance their own vehicles. I didn't ask for a life lesson I needed professional service which I was denied. Ultimately their loss is anothers gain as I had my vehicle in for service elsewhere the same day. Terrible professionalism and need to learn how to talk to customers and not berate them when they are seeking your business. a very time wasting experience.

Avoid this place at all costs....or it will cost you plenty....in time, annoyance, and $$$$$$$$…read more The owner is dishonest ( not to mention arrogant and a jerk) I only went there because AAA towed me there. The beginning of a big mistake. Bottom line is I got an alternator replaced, and it was IMMEDIATELY faulty. When I pointed out a problem, they took another look at the car. Denied a problem. Tried to blame it on a battery I just got from Midas. It went on and on, more denials and horrible treatment... the "new" alternator they sold me for a lot of money, TOTALLY FAILED AFTER 11 MONTHS. . I was out another $800 to have to replaced somewhere else. I would never go back there and advise against it for anyone.

Update "Massive oil…read moreleak!" Still zero drips, zero leakage, zero signs of oil even after a scheduled oil change at the dealership. Imagine that. "Massive coolant leak! You can't be driving this!" Dealership diagnosed within 30 minutes and pinpointed the one rear line that it replaced, same day. State Auto held my car for two days, could not diagnose, did zero repairs, and tried to rope me into all new coolant lines, plus a water pump, plus new valve cover gaskets. ALL not needed and a quote of over $5,000. Avoid this train wreck of a shop at all costs. If you've ever been to this shop GET a second opinion immediately on needed work.

Today I had the pleasure of meeting John! I was driving down the highway when my tire split i…read morepulled into the closest gas station and received help from 2 amazing fire fighters who were unable to get my lock lug nut off due to it being stripped . They did not hesitate to call and look further into helping me in my time of need ! They called John to assist them with getting the lock lug nut off. John arrived no more than 10 minutes later to save my day ! He was able to get the lock lug nut off and get my spare tire put on in no time ! When I tried to give this man money for his troubles he wouldn't take it ! Good people still ! I can't thank this man enough for his kindness ! I will certainly be giving this shop my business for my future car needs !

Byfield Auto has retrieved and returned my car, twice: first for an inspection sticker, and, more…read morerecently, to investigate a rattling sound that I had noticed. They checked it out thoroughly, explained what may be happening, offered to take it right back if things get worse, returned it and charged me...nothing. I'd have expected to pay at least for their time, but perhaps I'm just used to the ways of the big, bad city and modern times. These people are SO knowledgeable and SO accommodating, I can hardly believe my great luck to have found them. (They did come highly recommended.) Oh, and did I mention that they had to drive to NBPT? This is small-town, caring business at its very best. I would not hesitate to recommend Byfield Auto!! JoppaMom

Great Service!!!! From out of town and Todd squeezed us in. Fixed my truck in a few hours -…read moreoutstanding. They were recommended by a local girl we know.

Todd and Gray's Garage are my new goto service location. I was referred here by a nearby garage for…read moresuspension work they didn't do and the experience at Gray's was superb. I've done most of my own service DIY for over 50 years as a hobby though occasionally I need help with the big stuff. It's a comfort being able to talk with the owner about the repair and not have to chat through an intermediary. I will definitely be back.

I've trusted my vehicles to this place for almost two decades and have always received top-notch…read moreservice at reasonable prices. JJ is as honest as they come, highly competent, and takes great care of my cars.

Dependable. Knowledgeable. A LOCAL TREASURE. Check this out...My wife and I passed through Ipswich…read morewith our toddler in tow having driven cross country from California to visit my mom in Great Neck. Annoyingly, we'd picked up a nail in a tire while passing though New York and had replaced it, but knew we needed to get all the tires checked before hitting the road back to California. JOHN'S TO THE RESCUE. Not only did John detect the direness of our tire's worn-down state, but he managed to acquire the replacement tires needed at a reasonable price, and squeeze us in to have the car ready the next morning, thus assuring we could get back on the road to California on the safest tires possible and on schedule. John and his wife are generous, professional, and all around lovely people. I wish we had them out here in Los Angeles because I'd take my car there every time. John really provides the kind of personalized service that puts a warm face and a hearty laugh on a small town like Ipswich, MA, and let's his customers drive away feeling safer and happy. A class act. I look forward to returning soon!

I'm not local around MA but I personally had the pleasure to meet and speak with Anthony about…read moretaking my car to the next level. He supplied me with everything I needed in a timely manner. My friend had also ordered a project gamma intake manifold for the b58 and had it shipped to CA for his gen2 m340i without any issues. Would definitely recommend anyone who values quality and care on their vehicle.

Anthony is amazing! He always goes above and beyond to meet your needs in quality workmanship and…read morecommunication. I will be using his services going forward with all of our vehicles!

Nick and his crew are my guys! They treat me very well whenever I come to them. They call me…read morepersonally and let me know what's going on with my car while they work on it. They ask my permission before they do anything. They are always very honest with me and never try scam or upsell me or anything. I trust no one else to fix my car.

If you have become use to being lied to, deceived, and taken advantage do not go to Hathaways…read morebecause that will never happen. Their costs are reasonable, their service is top notch, and they tell me what is an actually wrong with my car and not what is the more expensive option. Oh, and my car is always ready on time or before their promise.

It doesn't get easier or better than Rami. So fair and such…read morehard workers. Always does his best to get you back in the road with emergency fixes as well.

You may have experienced having something happen to your car rendering it undrivable over a…read moreholiday weekend? I left to do a few errands only to have the power steering go on my return trip home. I thought if I phoned AAA they would definitely come and end up towing the car - leaving me stranded and of all times it was the holiday .. So I thought, just try to get home. If it goes completely at least you will be closer. So I proceeded to drive VERY slowly without taking any turns .... Try that sometime! Haha I got back safely but was unsuccessful parking it... Anyone who saw it would definitely think I'd had some type of liquid lunch ... Tuesday morning I phoned the closest repair shop to me - which is Main St Auto..it's very close but with my health being what it is now too far for me to walk. Rami asked if I could get the car there but not to worry - he would help me get back home. How kind is that! With all the muscle I've got I managed to get the into his parking area. He explained he would go over it and call me. He was truthful in that the actual work probably wouldn't be completed the same day... I saw how busy they are and definitely understood. I was just grateful I could get the car there & the opportunity to have what was wrong repaired. And just as he said, he gave me a ride back to where I live..... He phoned later in the day with the diagnosis along with an estimate of the cost. I felt the price quoted was definitely fair. So yesterday late morning he called and said it was all set. Then asked if I needed a ride to pick it up - I did. He was here within 10 minutes with my car. We drove back, settled the bill and I drove back home - steering perfectly. This was an awesome experience! I was a new & desperate customer and Rami was so kind. He definitely went out of his way to help me and the work done so well. From now on I will be bringing my car there for service !!!

Great job fixing my car. He stayed late on a Saturday to fix a problem that another auto repair…read moreshop caused. He was honest, and charged much less to change a timing belt than anyone else I've asked. The waiting area (if you have to use it) is great for kids. He's very good with Subarus.

Every issue that I have had with my 2012 Toyota Camry & daughters 2015 RAV 4 has been expertly…read moreserviced at Phil & Sons. They have an excellent team that listen, solve the problem and have been very simple & clear about what's needed. Many times a simple fix and reasonable cost. Nice to have a business local that takes pride in their work and cares about their customers. They are great & very consistent.