This practice provides good dental service. The staff are friendly and professional. All of the dentists are competent and thorough. Quality is excellent. I trust them. read more

My family member is a patient who visited Dr. Cheng for dental work. Dr. Cheng is professional who emanates compassion and care without the standard cookie cutter service. He views all his patients on a individual level. The staff is welcoming and is open on weekends which is a big advantage to patients who work. The waiting area accommodates patients and families without overcrowded. Nota bene: no eating and no drinking in the waiting area. Facilities are available located at the end of the hallway and it is shared among other businesses within the floor- accessible by key only. Business cards are available for grabs. "Veni, vidi, and vici (I came, I saw, I conquered)." - Julius Caesar read more

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My go to dentist for over 20 years. Flexible schedule and does not force to do all kinds of unnecessary dental work. I love coming on weekends and the staff is really good and easy to work with. read more

Dr Cheng has been my dentist for like 30+ years since he did my right side bridge caps for a very modest cost, because he's just a modest, kind professional, giving me great care and attention. Then, the twice-a-year genreal care has been done each time leaving me painles and happy leaving his office. read more

My daughter is 17 years old and she is getting here braces ( ceramic) here in Hongkong. She will be joining university this coming August. I was wondering if she can come to you for monthly follow ups and what would you charge we session for tightening etc. read more

Dr Cheng is one of the most personable doctors I know. He really gets to know you and that helps in treating you also. Very modern office and convenient in Chinatown. The best thing about Dr Cheng? He's open on Saturdays AND Sundays, but closed on Wednesdays. He takes a limited number of insurances, but will work with you to arrange agreeable payment terms. read more

So, I've never been here because whomever they hired to be the receptionist isn't qualified to be a receptionist in any sense of the word, and couldn't answer my most basic question so I COULD come here. Me: "Hi, are you accepting new patients? Them: "Uhhhhhhhhhhhhhh.....who's calling?" Me: "I'm looking for a new dentist and was wondering if you are accepting new patients." Them: "Uhhhhhhhhhhhhhh.... who's calling?" If this were a multiple choice test between "Yes" and "No", she would have failed. With her answering the phones, how is this place still in business? Fine, DON'T take my money; I need it more than you anyways. read more

I got into a terrible bike accident where my face hit the concrete on Queens NY at about 10 mph or so, and had my face pretty beat up. he was able to manual move my tooth back into both a comfortable and applicable position. Dr. Cheng is one of the most professional, complete and most understanding clinician I have had the honor of meeting. I wish him and family (including his dog, Blue), the best of luck. read more

I've been with Dr. Cheng for over 10 yrs for my dental care. I am super satisfied with his services for both his professional skills and his attitude. It's needless to say that he is excellent in what he is doing. Every visit to his office is so pleasant that we chat like old friends and he always remembers our conversation from my last visit and pick up from there. And one thing I like most is that appointments are always kept as scheduled with rarely 10 to 15 min wait. I highly recommend Dr. Cheng for your dental care. read more

I've been with Dr. Cheng for years! He pays a lot of attention to his patients and ensure that they are getting the best care. He also charges reasonable rates and accepts most health insurances. His staff are also very friendly and nice. I've never had a problem with this work, and I've had 2 root canals and 2 crowns. There were difficulties with one of my root canals, and he referred me to a specialist and even offered to pay for the cost since he was unable to perform the procedure. He is closed on Wednesdays, and often fully booked so call ahead of time. If it is urgent, he can try to squeeze you in. He really goes above and beyond for this patients. I am terrified of going to doctors, but he is the only medical professional I go to regularly and am not scare of. read more

I saw Dr. Vivian Wu at this office today for a filling and a deep cleaning. I think she did a great job and was so friendly and professional. I am usually very scared of any dental work and I felt at ease here. I found this office by another friends recommendation of Dr. Cheng, whom my friend has very high praise. I don't have dental insurance and the out pocket price was very reasonable. I highly recommend this office. read more

The front desk lady is unethical and rude and I do not recommend this dentist. I have been seeing this dentist for the last 5 years. Didn't see the dentist the last two years because of the pandemic. The first 3 years, I was never asked to pay copayment or any money, because I have insurance. My insurance changed and I made an appointment to see the dentist. The rude receptionist told me there is a copayment of $30 and teeth cleaning is additional $30, so in total $60. I told her, there shouldn't be any copayment. I even called the insurance to make sure, and it was confirmed. I didn't know they are not in network with my insurance anymore and the receptionist never told me, and just I trusted them, because I have been seeing this dentist for the last few years. I asked her, Why didn't you tell me? She says they were never in network, that is why she asked for additional money to compensate for the low pay out. You never asked for the first 3 years. You mentioned it was copayment just recently. She changed her story and said she never used the word copayment, which is a lie. l have been seeing this dentist for these years and was never ask to pay for any money. She did tell me and kept saying she never used the word copayment. I told my mom and she even said that dentist is evil and also tried to extort money from her. Fair warning. This place is unethical and please stay away. read more

Had a filling done on my wisdom tooth a while back. The filling was done improperly as it left parts of my tooth with not enough support. As a result, my tooth cracked & chipped while eating. But that's not my complaint with Dr. Cheng. My problem with him is that when I returned to show him the problem, he simply polished down the chipped edges and said "I don't see a crack". There was clearly a crack on my tooth, a blind person could've seen it. Clearly he just did not want to spend any more time or money on fixing a filling he botched. I even wouldn't be so upset if he was truthful about the matter and just told me to extract the wisdom tooth. But instead he decided to flat out lie to my face. I went to another dentist (now my regular dentist) for a "second opinion". He told me there was a crack on my tooth.....what a surprise. I wound up having my tooth extracted. Don't ever go to Dr. Cheng. He does not care about your dental health and is a complete LIAR! read more

incredibly pleasant experience. i have a terrible fear of dentists when i was younger, i pulled my own teeth i refused to see a dentist until my tooth cracked while eating a mentos i reluctantly went to see Dr. Cheng he told me to raise my hand whenever i felt pain and he would stop whatever he was doing this made me feel so comfortable and ive been coming back ever since he is an out of network provider for my insurance but i can care less as i continue to come he recently hired an associate Dr Wu she is just as sweet and patient. i would recommend this practice without hesitation. read more

Dr. Cheng is by far the best dentist I've had in my life ! I explained to him my issues and insecurities with my teeth; without hesitation he had a solution. He had a welcoming atmosphere and a compassionate attitude which made me feel more at ease. He explained everything and asked if I was okay throughout the process. I am beyond satisfied with his services and I definitely will be referring as many people as I possibly can. read more

Dr. Cheng is very courteous and explained the entire procedure thoroughly. He made it a pleasant experience and told me to let him know immediately if I am feeling any discomfort. During the procedure, he would pause to ask if I was okay. His entire office staff was very attentive and professional. Any time I had any questions, they did not hesitate to provide a clear explanation. Make sure to call them first regarding what insurance they accept. I spoke with a nice receptionist and emailed a copy of it to the email address she provided to me. I would definitely recommend Dr. Cheng for all your dental work. read more

Nice place except for the exceptionally rude receptionist. Do you really have to scream at me when I ask for a tissue? Yes, your job is stressful but try to remain professional. You could also get anger management therapy. It would really help. Dr. Cheng is usually nice and cool though. And so is everyone else there. read more

Open on Sunday and no wait for my appointment! My crown fell off during a Saturday dinner and I chose Dr. Cheng from Yelp reviews. My regular dentist is in Oklahoma and I wanted the crown reattaching as soon as possible! I left a message and the receptionist called me at 9 a.m. Sunday morning and accommodated me with an appointment right away. The front office staff were friendly and efficient. I was in a Dr. Cheng's chair immediately after filling out the paperwork. Dr. Cheng worked swiftly and proficiently and was very patient and compassionate. He explained every part of the procedure. I would have no hesitation in making Dr. Cheng my regular dentist if New York was my permanent home and his fees were much less than I had expected to be charged. Thank you Dr. Cheng. Your patients and I are very lucky to have you in NYC! read more

I go to Dr. Cheng since 2001 and I would say he's the best Dentist yet. All my families and friends goes to him. Never a disappointment. He's so caring and gentle with everyone. All his assistant works well with us. I hate going to Dentist but he makes my visit a pleasant one for sure! read more

Been coming here for last 4 years. Efficient, friendly, and accommodating. They are even open on Sundays. Both Dr. Cheng and Dr. Wu give straight, honest answers. read more