Fake jewelry!!!!! There should be a c for citizen! Not "d" for what? David makes his own watches and sold me this fake. read more

David Bernatz Jewelers - This is the "citizen" watch I purchased from David yesterday. Looks like a "D"on the crown. D for David? This is a counterfeit watch. Fake! - Jewelry Near Me - Encinitas, California

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Walked in with my fiance to look for wedding bands. Lady we spoke with did not seem to want to help. We asked her questions and she gave us half answers at most. For example we asked her about inlays for rings and what kind she had and she stated they have "a lot" when we tried to clarify by asking what kind she just said " 22 kinds" and told us to look online. Basically brushed us off. I asked about protection plans for rings and she acted like it was something that didn't exist anywhere and repeated my question like I was stupid for even asking. We walked right out and tossed the business card. Very poor customer service. read more

We've been coming here for a couple years now and we've always been very impressed with the great service, friendly smiles, wonderful selection, and good prices. David and his staff are a joy to work with. We purchased our beautiful wedding rings here and couldn't be happier! She had her rings re-sized and they did a great job. I also sold a piece of jewelry on consignment through David and that experience was smooth and easy. I'm sure I'll be coming here for years to come! read more

David Bernatz Jewelers - Beautiful antique engagement ring! - Jewelry Near Me - Encinitas, California

I only trust this place with my wedding diamond. Always helpful and courteous. Very professional.

Cleaned my vintage wedding ring and rebuilt the prongs on my loose diamond. Nice staff, courteous, efficient

I needed a watch battery for the watch my husband gave me on our wedding day 18 years ago. Made some slight about the brand being Kenneth Cole. I should have just left with that snobbery coming from them. Came here because my local place is gone and I go to Encinitas weekly. I requested to wait for them to do it, but they said they could not do it right then and that it would be **several hours**. So I left, and I got promptly on the freeway. And, about a minute into driving, a text came through saying they were done. Just how freaking lame. If they'd have said 10 minutes, I'd have walked around and come back. But they flat out misrepresented the estimated time it would take and lied about their inability to do it at the time. And I couldn't make it back the following week because I got sick. I finally had the opportunity to get back to Encinitas last week. LAST WEEK. But if they'd have been strait about the time, I could have left there with my wedding watch and had it this whole time. But they wanted to be jerky about doing it right away and then they did it right away anyway. read more

Ryan was so friendly and helpful. He fixed my son's necklace clasp while I waited. I've also had other repairs done by this local jeweler and every time they do great work! read more

Hi. Sitting here right now. Cool family owned store. Smaller, not pretentious and actually nice. David came out to meet me personally and adjusted my watch band...which feels much better now! I strongly suggest visiting this business instead of just hitting the mall chain stores...especially if you like custom treatment and want something special. read more

Went to buy a ring for my beautiful girlfriend. We dealt with David' wife, Poor customer service. Definition of RUDE. Poor quality of products, I understand jewellery is marked up 100% or so, but their prices were significantly higher than most shops. We felt like the owner did not have time to deal with us or even the other customers in the shop. ( lunchtime ) We asked to speak to the owner and we were informed she was the owner. We will never do business with this company. read more

I recently purchased a diamond from David for my wife for Christmas. David was very helpful through the entire process starting with the selection of the stone. He spent time with me to determine what my goal was and then he found the very best stone that I could get for my budget. Along the way he educated me on cut, clarity, and grading in general. Perhaps most importantly, David was extremely helpful in pulling off giving the gift as a total surprise. He orchestrated getting my wife to bring in her old ring for a cleaning, then he fabricated a story that allowed me to leave the ring at the store while he transferred the new stone to her setting. It was fantastic for my wife to open her present on Christmas morning and see that she had a new and much more beautiful stone in her old ring - and best of all, it was a total surprise. She loves the new ring. Thank you David! read more

I needed to find a trusted jeweler to have my wedding ring and engagement band fixed (prongs tightened/cleaned etc) after 6 years and went to David Bernatz Jewelers to have the work done. I'm SO happy I found this place-very trustworthy and the price was very reasonable. The work was done so quickly and I've never seen my ring so shiny. Will definitely be back every year to have my rings serviced! Highly recommend. read more

David Bernatz Jewelers has incredible customer service and an amazing quality of work . Alex was so helpful and kind. She helped me find a stone to put into my engagement setting after mine had fallen out . I'll be going here for years to come ! read more

David Bernatz Jewelers - Jewelry Near Me - Encinitas, California

My plain gold band had to be cut off after a bee sting. They wanted $300 to repair it! When I asked how much a new one would cost it was also $300. Took my ring to another jeweler who fixed my ring for $30. read more

Great staff at this small, well stocked jeweler. Very knowledgeable and well qualified for all jewelry needs. They sized a watch band on the spot for a very fair price ($12) - while we waited just a few minutes. We will utilize their services again soon. We are super happy with the work completed and customer service oriented staff. Thank you for a job well done! read more

Dropped off a Nixon watch that had a dead battery at David Bernatz Jewlers on the border of Encinitas in the Target shopping center. They told me it would be 24 hours and $15 before tax. I don't know how much it usually costs but I did it and they did it and it came back fine. It has a 1 year warranty. They weren't nice or anything, they were like car salesman but at least my watch works! read more

I am so pleased to have found David Bernatz Jewelers fifteen years ago! I recently went back to David and his stellar team, to have diamond stud earrings transformed into two pieces of jewelry (one diamond pendant and one diamond ring) as gifts for my daughters. The work was beautiful, the staff was professional, courteous, and helpful and I loved the price I paid. read more

I just picked up my redesigned ring and all I can say is David is an ARTIST. He handed to me very humble and said it turned out "Nice". I looked at him and said--no it didn't. It came out STUNNING! The picture that drew me to the idea of what I wanted didn't do it justice. David created it based on talking to me a couple of times and the picture and what he had to work with. I am in AWE of him and his keen eye. It is absolutely STUNNING. I can't stop looking at it. If you ever are thinking of having something redone, talk to David. You will NOT be disappointed!!! read more

Terrible job on my ring for a resize and mean women working there. They sized it incorrectly, left a mark in the middle where they tried to put it back together and left me wondering if my stones were the same ones I brought in there originally. The lady screeched at me when I mentioned the size not fitting and told me it was my fault that the ring was an incorrect size. David just starred at us and did not intervene to make sure the job was done accordingly or see what was going on. He almost looked afraid of the woman. Terrible service. Terrible job. I hope my stones are still real after all that mess. Going to take it somewhere else to verify as I'm not sure anymore and have no trust in this place. read more

Dropped off my engagement ring and a family heirloom setting to have my stone but into that setting on Tuesday the 2nd, was told it would be ready by the 20th. They got it done on the 5th. So thrilled to have it back so soon and they did a great job. The ring looks great. I'm thrilled! read more

David is a genius designer, but when he is not there the staff is rudely obnoxious. I have bought many things there, but not recently. I went in there and only one blond older lady was friendly. The other two women are going to make David loose a lot of customers. I grew up in this business and it's not the way to run any business. I will never step foot in there again. read more

Excellent Customer Service. On two occasions I brought watches in to be sized. Even though it was a low cost job I was treated with respect both times. I will definitely return for more service when I need it. read more

I discovered Pandora charm bracelets at this little jewelry store and the two women working there were very patient with me as I browsed and chose charms for more than an hour. They had a pretty good selection of charms and it looks like the prices are the same as the few other stores in the area that carry Pandora. read more

It seems that a lot of small businesses like Bernatz Jewelers have gone by the wayside only to be replaced by the big-box superstores that offer what seems to be everything any consumer may want. That being said, David offers the service, respect and integrity that is next to impossible to find at the big box retailer stores. He gives you one-on-one service and you can feel his genuine interest in your needs from the moment you meet him. He not only cares about offering the best in jewelry and gems but he makes shopping there a very personable and memorable experience. He is a rare gem himself! I grew up where taking care of the customer always came first and "making the sale" was not first on the list for store owners and the staff that worked for them. Last month David really proved to me that he one of the last of his kind when it comes to integrity and compassion. I would rather not share the exact details of my transaction as they are extremely personal but I left his store feeling very rewarded in having met him and being able to work with him on my business needs. I would recommend David and Bernatz Jewelers to anyone who wants to be treated with respect and fairness. read more

Went in to David Bernantz a week ago with my wedding ring to get fixed. My center stone with prong broke off of my ring. I spoke with a very helpful and friendly woman named Bobbi. She took the time to give me an estimate on some other rings. Just went back today to pick up my wedding ring and it came out beautiful. David did an awesome job, and I have found my new jeweler. Thank you David Bernantz Jeweler and Staff read more

I went in with my fiancé to have my engagement ring resized two sizes down. The receptionist Michelle seemed genuinely happy to help us out and find the right size. They had it ready for me the next day! Definitely would go back in the future. read more

I've been going to David for years to fix my watch and they've always done a great job. This year I picked up a few things for my wife for Valentines Day and it worked out very well for me if you know what I mean ;). Definately check them out! read more

I had a wonderful experience with David and his staff. I took my old wedding setting in because I had broken the prongs on the center stone. I spoke to both David and his wife about a new setting and not only were they friendly but they also gave me an accurate estimate on the timing for renderings. I received an email with renderings of a new setting, consulted with David for quite a long time and confirmed my order. I just picked it up today and it is beautiful! David did a great job with the design and execution of the new setting. I will recommend him to my clients. read more

I discovered my neighborhood jeweler, David Bernatz Jewelers in Encinitas a few years ago. The customer care and service that David, Michelle and the team that I have been in contact with is excellent! There are so many amazing items in the store that I often have a difficult time making my decision because all of the jewelry is beautifully displayed. They take the time to listen to your preferences and help find the perfect items each time! read more

I know nothing about jewellery or diamonds, but David spent time educating me, helped me pick out an engagement ring within my budget, and my fiance LOVES it!! Thanks guys! read more

I called to discuss a very simple platinum ring and the woman that answered the phone said that David is not willing to discuss with me over the phone and I would need to come into the store. Instant turn off. I would certainly be willing to come in when I place the order but I do not feel I need to drive all over town just to have a conversation about it. They obviously don't need my business and I am sure there are some other local businesses that do. read more

I have been going to Bernatz for well over 20 years!! I live in Aviara and would not think of going anywhere else. You can totally trust this store to give you the best possible price and you can ALWAYS feel free to leave your stones or gold and trust that you will be picking up the same item that you dropped off. David is always willing to give me the time I need for any custom pieces and also the best detail for even small repairs. read more

I had a gold necklace that I wanted to check the karat of and the staff at David Bernatz was wonderful! They went out of their way to help me test the necklace and confirm the karat of the gold it was made of. They didn't even charge me! They answered all my questions and I'll definitely be going back if I'm looking for something new in the future. read more

I really like David Bernatz Jewelers. I don't frequent many jewelry stores, but I think the small staff that works there is very personable and attentive. I like the selection that they have displayed. read more