straight shooters, no haggling and great work. My work boots are repaired before the wife made me…read morebuy a new pair! highly recommended.

JR did a great job on my prada cups and brought them back to life ! repainted the chipped patent…read moreleather and glossed ! also expanded the toe box !!

Have been coming and going to this business for years. They're good at repairing and cleaning…read moreshoes. Every time they fix my shoes, it comes out looking brand new. If they can't fix a specific shoe, they'll let me know. Business takes cash. They're even courteous to ill mannered customers.

Took my heels here for the heels to be replaced. I went to pick up my shoes and gave them my…read moreticket. They couldn't find the shoes for about 10 mins. They finally found them and gave them to me. He didn't even apologize for me having to wait on them to find my shoes. The work they did on my shoes was horrible. I will never bring another pair of shoes here.

Al is amazing! My grandfather recently passed away and I wanted him to be buried in the things he…read moreloved most, His cowboy boots and leather vest. Both were very badly damaged with the boots being very faded and creased, the soles were completely worn down and the buttons on the vest were hanging on by a thread. I took them to Al and he made them look brand new in only a matter of days. He took something that meant so much to me and made sure to handle it with care! 10/10 would recommend and I'll make sure to bring any future repairs to this place

Great job. good price. Did a proper repair on my wife's boots. I could trust them. Mailed boots…read moresent from five states away. Picked up on time

My off white handbag got black hair color on it. I was going to throw it away (after trying…read morealcohol to clean it which made a big white spot). My husband took it to Albert's and you can't even tell where the spots were! Purse was $400 new. For $45 it's like new!

Very disappointing experience. I brought my boots in to have rubber soles added. A lady in the shop…read moretold me the job would take three days and cost $60. When I returned after three days, the owner told me the boots were not ready and asked me to come back in an hour, which made me think he hadn't even started the work yet. I went back the next day, and he charged me $94 for two simple rubber soles. The boots were not even cleaned. When I mentioned that I had been quoted 60, he refused to acknowledge it or discuss it. Unprofessional, unreliable, and overpriced. Strongly not recommended.

This is a small business that needs to be recognized as they always get the job done. I took a pair…read moreof my husband's shoes in. The shoes got new heels and a fresh polish they come back looking new!

George is very good at his job, fast and professional. My boots turned out perfectly, better than I…read morecould have expected. Will definitely come back anytime I need shoe repair and recommend this business.

unfortunately I got SCAMMED by Jeremy as well ! Considering I was a previous satisfied customer, I…read moream very confused and shocked as to why he has now decided to become a THIEF. He came to my house and picked up my items as normal then proceeded to BLOCK ME. I tried to message his business page on Facebook hoping it was a misunderstanding or mistake . He left me on SEEN & IGNORED ME. Do not trust him. I'm not sure what this dudes problem is but I've now lost my favorite pair of boots and will be filing a police report.

I too have been scammed by Jeremy. I was a customer when he had his physical store on Chimney Rock…read more I was very pleased. When he closed, he said he does the work off site now so he provides delivery services, and he could come and get my bag and boots and return them when the work is complete. He has disappeared with my expensive items, does not answer calls or texts for over 2.5 months now. I am reporting him to the police for theft.

Paul at the Westheimer and Blue Hollow was helpful, cordial, and kind. New job, new town, broken…read morezipper on brand new bag. Paul got it back on track and in working order and did so for free. When we need the services offered by The Shoe Hospital, we know where to go. Thank you Paul!

I've never been to a Shoe Hospital so I really did not know what to expect. I recently bought some…read moreboots for "Houston Winter" and they were ruined by the pavement in the parking lot at my work place. I was really disappointed and did not know what to do. A friend suggested to take it to the a shoe hospital. I went in on a Wednesday evening, Tony was so welcoming and educated me on replacing the heels for my boots, he was very knowledgeable. He advised me the cost and it would be ready for me Tuesday after 4:30PM. I got a text message on Monday that my boot were ready to be picked up, shockingly surprised they were done. I wished I took a before + after picture of my boots. Five Stars for great customer service. Five Stars for great pricing. Five Stars for early pick up!

Brought in LV bag with hole and torn piping. Had clutch attached. Bag was fixed but clutch was…read moremissing. Did not realize it until I got home.

The heel on my Justin Ropers started to separate. Took to a boot repair place and it started…read moresplitting again. When looking for recommendations, my dry cleaner mentioned Houston Shoe Hospital. Houston Shoe Hospital!! How could I have forgotten about them??? Dropped off my boots, and picked them up today. I'd say they did a great job!!

If you're a creative and like custom designed clothes or are looking for something different for a…read moresmall group of friends other than the usual hookah, bar environment you have to take a class at Sole Sply. I took the custom denim class and loved every minute of the class. Em and her team were informative, patient and very accommodating. They provided the denim, art supplies, light bites and the vibe at an awesome price point imo. Everyone was able to curate their own custom denim jacket and received a lot of hands on assistance to make each design come to life. The shop is conveniently located in Montrose in a cute boutique. I love that she's a minority owned business and told her she's about to be booked and busy because this is a service I know others will enjoy. Em is super creative and a true artist. I'm so happy I found her and will be attending her upcoming art show and other classes like the custom camo and custom sneaker classes she offers. 10/10 highly recommend.

From the owner: Step into the world of sneaker magic at our one-of-a-kind spot! We're not just cleaning kicks;…read morewe're unleashing a wave of sneaker creativity and expertise. Our team, the sneaker experts, know the ins and outs of materials, using top-notch cleaning processes to revive your favorite kicks. But wait, there's more! Dive into you creative side with customization; we're not just artists; we're sneaker storytellers, turning your shoes into a unique masterpiece. Come see us for all your sneaker cleaning, customization, and restoration needs!