Went in there 3 days ago. Asked how she can help me. Anyway, I pointed at a few shoes of theirs…read moreand she said she didnt have my size "10.5". Despite them supposedly being their best sellers. Not just one but a few. Didn't make a suggestion/recommendations of ones that that actually had in my size. Finally, I got lucky and found one I would like but didnt like the color of the ones they brought out, mind you the color they had one display was the color I wanted. I was told they get that from the other store the next day. I left my name and phone number. Never heard back. They were unhelpful. They gave me the feeling that they really didnt want my business. Reminded me of that sales lady in Pretty Woman that asked Julia Robert's to leave her store. Won't be back.

I went in on a beautiful sunny day and I went early in the day, so there wasn't anyone in the store…read moreand I was helped promptly and I had my shoes fitted and I would highly recommend!

I have purchased three pairs of shoes from Second Sole over the past 12 months. I'm don't know why…read moreit took me this long to post a review, as my experience has been excellent every time. Everyone there is very knowledgeable and helpful. They work hard to find you what you need and they handle indecisive people well ;) Finding the right pair of shoes is important, and I appreciate that they go the extra mile (pun intended). Plus, it's locally owned. Buy local!

Knowledgeable and helpful. They know their stuff about running. Even if they don't carry a specific…read moreshoe I like, they'll order it and it'll be in within a couple days. I won't go any where else for my running needs.

Really love the people who work for this store!!!…read more I have been long distance running and have been struggling for the past year 1/2 to find sneakers I really loved (they discontinued making my older Nike sneakers). I bought Nike sneakers from this location, which unfortunately really hurt my shins, calves and feet.. I returned a week later with my receipt and simply asked if I can make an exchange because the Nike sneakers hurt my feet. Not only did the women at the counter say I could return them, but gave me great advice and helped me choose new sneakers for my long distance running! I now have Ascics sneakers and the support is amazing and I have no pain! So nice of this store to let me return shoes I already wore and take the time to help me choose the correct shoes for my feet! So friendly and kind!

The staff here is just amazing. I have four kids and they are so patient and helpful when I lug…read morethem all in there in the fall to buy school shoes! Their knowledge of specific shoe types is fantastic too. I now know the difference between baseball cleats and football cleats, and they welcomed my return when I realized I had made that mistake;) They also helped me choose a good running shoe for myself so my knees don't disintegrate into pieces on the road. Great great place!

I went here to find some boots the other day, and I was shocked at their limited selection. I was…read morelooking for small white boots, and they had zero options. I gather their online store definitely has a much wider selection, but it was disappointing to find nothing. All the sections (boots, athletics, heels, etc.) were very small, and I'm doubtful they had a wide range of sizes for the shoes they did have. It was not exactly a welcoming environment. Granted, when I came in I was the only customer, so that may have factored into it. I was greeted when I came in, but afterwards, the employees just talked to each other. That's totally fine, but I felt a little awkward being there. I felt like an intruder in their conversation. I think they're used to it being kind of slow. For what it's worth, the store itself was pretty clean, and the displays were well-organized. To be honest, I never even looked at the prices because of the limited selections.

I stood in line trying to buy a pair of shoes for 10mins. The cashier couldn't do anything. I stood…read morewaiting while she fumbled around, had another person running back and forth for something. After awhile of her ignoring me, and playing games, spinning the wheel etc...I ended up putting my shoes back, and leaving. TOTAL IGNORANCE, AND INCOMPETENCE. I don't recommend it. Fortunately, Kohls had the same shoes I needed.....

my grandmother! Gouldia McFerren Miller lived to be 100 years old!…read moreI tried to purchase her sho from Italy! She said no thank you! I only wear Kueble!

Amazing staff and products! I'm going here for all of my shoe needs! They take the time to work…read morewith you and get you exactly what you want and need. A+ service.

Fantastic store! We went in there to look for soccer cleats for the kids and ended up getting some…read moreearly school shopping done. One of the managers Dan was just amazing and made sure to measure all the kids. He even sat and chatted with the youngest while we found shoes for the oldest. We also bought some $10 dress shoes for two of the kids. Definitely will be back when I need shoes for myself!!!

Picked up 3 pairs of Skechers at this store. Wow beautiful store very well maintained...they…read morerespect the customer an that speaks volumes. Their headquarters ought to recognize them for the awesome store an staff. Great job!

Went in the store was not greated at all was two employees talking not a care about guest who was…read moreneeded help, the employee was talking about possibly having cancer and that is very sad but they are at work to help guest sometimes you need to leave your personal life at home. I work in retail and that is not how you sell product.

From the owner: Kids' Shoes, Women's Shoes, Brand Name Athletic Shoes, Sandals, Boots, Sneakers, Dress Shoes,…read moreCasual Shoes, Work Boots, Handbags, Backpacks