I love this place. When I'm in Findlay I try to swing by. Good service. Good people and most of all…read moregood deals.

To start this off, they don't even DESERVE one star. Me and my mother had gone in to get an outfit…read morefor my senior portraits, when we walked back to the fitting rooms we saw they were blocked off with racks of clothing, we assumed they were trying to keep people out for cleanliness. We continued to press the service button which was on and glowing. A lady comes over and immediately is extremely rude to my mom, before we could even get a word in the worker said:" just to let you know, when these are blocked off we don't want anyone in there.". She also added that they were "to understaffed to man the fitting room" to which my mother politely replied with "I don't understand how you guys expect to sell clothing, when people can't try it on." The worker then says in again a VERY rude tone " we have a 30 day return policy. You can buy and then bring it back." To which neither of us replied and I followed her back into the fitting rooms. And as I was trying on clothes the worker sat there and complained about her job to my mother who did not say anything to begin a conversation. All in all service is terrible, I understand the pay is not good but have some decorum. DO NOT SHOP HERE if you wanna buy clothes.

Been here for 40 minutes and still no one at the security desk. Actually he cust came here.read more

This is a friendly little mall on the east side of Findlay. It is located in a thickly populated…read morecommercial area down Tiffin Road making it easily accessible, facilitating its inclusion into a day of shopping and errand-running. There are other large stores such as Kohl's, Lowe's, Meijer, etc. close by. So the Mall is not the center of all shopping activity in this area per se, but it holds its own in terms of worthwhile offerings. The mall itself is a little larger than one might think in viewing it from the outside. The mall apparently started life as an outdoor facility in 1962 and was enclosed in 1970. There is over 500,000 sq.ft. of space with more than 50 stores including Best Buy, Elder-Beerman, a small Books-a-Million and sundry other typical mall shops. The number of food options is limited but there are a couple of spots available like Tokyo Steak House and Five Guys. There are also places like Great American Cookie and a pretzel place if you want a snack. The number of vacancies is not as bad as some retail places I have seen of late. The spot that I believe Penney's occupied until a year ago is the most prominent empty shop. The mall's image would be greatly enhanced if they could fill that vacancy. But, overall, for what it is, this is a reasonably pleasant place that provides a fairly nice shopping experience.

If zero stars was possible for this location, that's what I would leave. When going to donate on…read moremultiple occasions they are extremely rude. I would recommend donating anywhere else other than this for profit from donations scam.

I have NEVER had any good experiences at any of their locations. Very seldom have any nice…read moreMANAGEMENT staff . I've met a few good workers that have left because of management. My last visit which was a couple days ago I was screamed at to leave because I very loudly asked why a worker could use the women's restroom but it was closed to the public. I am disabled with both kidney and bladder issues and I observed a worker going into the women's restroom. I heard her flush the toilet and wash her hands . So yes I ignored the sign and I myself went in and used the restroom myself. I observed absolutely NOTHING wrong with the toilet nor the sink . Although the restroom was disgustingly dirty as if it has had continuous use without any cleaning. The hand towels were over flowing from the trash onto the floor . The floors were dirty and unmoved. Upon coming out I was verbally attacked by not 1 but 3 goodwill workers . 1 being an assistant manager ( Carrie Jeffrey who has time and time again proved herself to be rude not only to myself but I've also been told by previous employees who worked there . She told me she didn't have to tell me a reason I can't use the restroom . Demanding that I leave because an elderly woman not dressed as a worker started talking rudely to me as well and i told her that I have nothing to say to her that she needed to go on and asked who she was anyways and she said she worked there. I told her he rudeness no matter her age is why most elderly people get hurt and use their age to cry elder abuse and then the actual worker who used the toilet was yelling at me too. So all 3 yelling at me at the same time and I told them to shut up it was just piss and I flushed it ! They were making a big deal of me using the toilet that the workers were using. When I cashed out the elderly woman followed me to the register STILL running her mouth . The young girl running the register was the nicest little thing and seemed embarrassed of their behavior. I told her I wasn't going to listen to the old lady's remarks . She told the lady she didn't need her help but the lady was making rude comments anyways. I said I'll never come back here again. This store always has rude workers that can't be compassionate or understanding and that I thought was Goodwill was about. Then here comes Carrie Jeffrey again SCREAMING through the store telling me again not to talk to her employees and to leave the store. Yes I said curse .yes I was pissed .yes I acted like a mad woman because I was. All because I pissed In a WORKING toilet that workers were using and was rudely attacked. I was even followed out to the parking lot by Carrie Jeffrey . She was telling me she was going to call the cops if I didn't leave . Sad thing is there was also another elderly woman who was there who needed to use the toilet . She was a plain clothes worker .She told me although the other workers were allowed to use the toilet they forced her to go to McDonald's up the parking lot .She said she has bladder problems and she was made to hold hers for 3 hours . She stopped me in the parking lot to tell me . The big OWNER of Goodwill only donates a small percentage of money to charities off of donations. I NEVER donate anything to Goodwill ever. I take my stuff to the Lutheran atleast they feed the hungry and clothe the poor . Goodwill is a joke . They google stuff and put what price it's going for on ebay to make the fat man RICHER. STOP DONATING . STOP SHOPPING . GO TO LUTHERAN STORE IN BELLEFONTAINE. I called Tim again too. He said supposedly they have had 3 plumbers there. And it's NOT the WOMENS restroom it's the men's. I told him if they don't want public restrooms for the public to build a wall . He said that those restrooms are the same that the employees use as well so .