I purchased some shoes from DSW in the spring. Didn't keep the receipt, or the box. Put them on my…read morerack and never wore them. Went to put them on & they were two different sizes. I called DSW & spoke to manager Abbie, she told me to bring them in & she would make it right. Abbie was amazing! They weren't the same ones; they didn't have them, but I was able to get a nice pair nonetheless. I highly recommend DSW.

The staff was super welcoming and friendly which isn't common at the mall. They were attentive,…read morehelpful, and made sure we knew what was going on the whole time. The store is set up nicely also. They have a little bit of everything too which can be a good and bad thing because you may or may not find exactly what you're looking for. I just wish they had some deals every once in awhile. They're so pricey in my opinion.

Really love the people who work for this store!!!…read more I have been long distance running and have been struggling for the past year 1/2 to find sneakers I really loved (they discontinued making my older Nike sneakers). I bought Nike sneakers from this location, which unfortunately really hurt my shins, calves and feet.. I returned a week later with my receipt and simply asked if I can make an exchange because the Nike sneakers hurt my feet. Not only did the women at the counter say I could return them, but gave me great advice and helped me choose new sneakers for my long distance running! I now have Ascics sneakers and the support is amazing and I have no pain! So nice of this store to let me return shoes I already wore and take the time to help me choose the correct shoes for my feet! So friendly and kind!

The staff here is just amazing. I have four kids and they are so patient and helpful when I lug…read morethem all in there in the fall to buy school shoes! Their knowledge of specific shoe types is fantastic too. I now know the difference between baseball cleats and football cleats, and they welcomed my return when I realized I had made that mistake;) They also helped me choose a good running shoe for myself so my knees don't disintegrate into pieces on the road. Great great place!

As the title suggests this is definitely a mega shoe store. We came across this place and there…read morewere a lot of different options to choose from. The prices were more affordable than other places. Reason why this gets a low rating is because the area didn't feel that safe, there is only one shoe in the box, and the place was old and has a distinct smell.

I bought a pair of name brand shoes at a good price but when the stitching came lose the first time…read moreI wore then I was distraught but the staff at shoe show was great at exchanging them even when I had lost my receipt.

This is the place! These guys know how to dress a man. Vivianne is awesome. Nowadays men don't…read morereally understand how to dress with class. Jack's is the answer. Have them taylor fit you with a suit, that is perfect, and affordable. You will never regret it.

My family members went to buy wedding attire, on suggestions from loyal patrons,. After the first…read morevisit they were treated with very poor service. When time to pick up suites, different employees, same rude service! Their suites were altered totally wrong at pickup. I am appalled at this! My husband and his Dad were loyal patrons of Jack's for many, many years with never a problem. If I could post pictures of the horrible tailoring jobs, I would. Buttons falling off, didn't cut pants but put a hem in them about 6 inches long, then had the nerve to add a split and throw the pants at customer when quote... "that was the best she could do!" They were to be cut and tapered! The buyer is every bit of 5 ft. tall! The Grooms pants were tapered and bunched! They are on their way to Cleveland to get that messed fixed before the wedding! Shame on you Jack's, Shame On YOU! ------Negative Rating!

It started with a pair of over the knee high heel boots I saw in the window of store 39. They…read moreimmediately found my size -- perfect, adorable, comfortable, sexy. But then I needed an outfit, and I had no idea where to start. That's were Mya took over for me. I gave her absolutely nothing to go off of really. She asked about the event (I readily admit I was vague -- runway show with corporate mingling). I gave her my sizes. She asked what styles I liked and could wear, and my answer was anything and everything. I don't think I could have made it more difficult. Here's the impressive part. Everything she brought me I loved. EVERYTHING! Did I need a different size? She had it in no time. When I asked her what she thought, she was honest and gave great critiques. How should I wear this skirt? Mya had an answer. What color should I pair this with? Here's another top to try. All I really went in for was that pair of boots. I walked out with five skirts, two tops, three body suits, and that gorgeous pair of boots. I have never had such excellent service at any clothing store. She picked literally every piece I purchased. And I have never been that impressed and pleased with someone's taste. Mya was amazing! I am without question going back to this store again. If Mya is there, I will walk out with more than I expected and be damn pleased about it!

I absolutely LOVE Windsor and have always found dresses to fit whatever occasion I needed. However,…read moreI took my daughter there to chose a dress for homecoming and another dress for an opera she is attending for school. She fell in LOVE with one dress in particular, it was like it was made for her, she was absolutely beaming, but it was just a tad too small and we felt going up one size would be the best. They didn't have that dress in their store in the size we needed, so the sales girl checked around and another store had it. She asked if we wanted it shipped to their store, took down all my info and said she would get it ordered. 10 days later I've still heard nothing, I called and left a message after about 7 days of not hearing, no return call. So on Monday I call again and leave yet another message (and their recording says I'd get a call back within 24 hours... did not), again no return call. Finally I emailed the Toledo store directly and a few hours later I get a call. They basically admitted they never ordered the dress. In the end we had to scramble to find a dress that my daughter didn't really like, nor did it fit well, but it was the best we could do last minute. It definitely affected her confidence and how she felt that evening. She was so excited about that dress and was crushed when I told her nobody ever bothered to order it (and she ordered it from her favorite sales associate so that upset her too because they had a convo about it) I'm really disappointed because that was our "go to" store for formal/dress wear and I have daughters so it's a place we frequent a lot. I tried to give the benefit of the doubt with Windsor's serious delay in getting back to me due to homecoming season and stores being swamped, but after 2 calls that were never returned and me finally having to send an email to get a half ass apology phone call is just poor customer service. I hate that I have to leave a negative review about one of our favorite stores, but this was really a let down how it was (wasn't) handled. (Toledo, Ohio Store 39)

My family visited the Talmadge road store on February 3rd to look for suits for our son who is…read moregraduating from college soon. Gary T helped us out and was wonderful! He was so professional, knowledgeable and helpful. We bought 2 suits and several shirts and ties and felt so good about all the combinations. We could NOT have done that on our own. Gary made it not only a pleasant experience but a lot of fun. Then on February 17th, I called the store to see if we could have the suits sent to the Sandusky store for pick up and I spoke with Sam, who was also extremely polite, professional and helpful. Thank you Men's Wearhouse, we will definitely be back! Beth Muffler

You never really know what to expect. My son and I stopped in to get measured for an upcoming…read morewedding out of town. The woman in the back helped us and she was so nice, so efficient, and so knowledgeable, as she was also assisting other employees who were working back there. It was such a simple and smooth process that both of us were very impressed. The store was quite busy but the staff sure seemed to have it handled. Good job!

it's giving 90s mall full service vibes…read more I came in here for a wedding guest dress. There is something to be sad for actual helpful sales people. They zip you up, tuck you in, and even offered to take pictures so you can compare later. Is it pricey? Yeah, but it's quality goods and good people.

Very disappointed! I went into ladies purse department with my husband. Looked at several bags and…read morethe salesperson was very nice but sidetracked my husband to Louis Vuitton nd Prada counter. They brought me over showed me a Prada beautiful but not something I would carry. We then started looking at the Louis Vuittons. I found one and assumed it was brand new. The salesperson used words like vintage I assumed it was a style. They also had me sign a form which I assumed was a warranty. This was my first Louis I had no clue and trusted the process. Well I learned it was used and it was a style that once home did not fit me. Two days latter I went to return it never carried all receipts in hand. I was told all sales are final and what I signed was an agreement to this. Notonce was I told these were used!! Not once was I explained that what I signed was a agreement to their final sale policy. When I spoke with the lady manager of Dillers Fallen Timbers she said that's their policy and could of cared my explanation. I asked if I could get a credit even trade for a different style. She said no because they can't authentic the purse. I said I never carried it its already authenticated. She said I cam sell it and the tag would let the buyers know all about this purse but they won't return it. I am soooo very disappointed! Please let this be a lesson to anyone buying a designer purse from Dillards ask questions be informed. Because they don't care aweful !!

Just recently shop at Marshals in Fremont Ohio and as I was shopping a employee walked up of where…read moreI was shopping at saying out loud she's got the nerve of even being here! I was shocked of her behavior and I feel that her actions should be held accountable! I always wanted to work at Marshall's especially around the holiday but now I'm not to sure.

Store is typically clean and well organized. Can always find good clothing options for women. Great…read moreplace to shop for gifts. Lots of Knick knacks, home decor etc.