Needed to have my faucet and garbage disposal replaced. Mr. Singh was quick to respond and…read morecompleted the job right away. I am pleased with repairs and price was very competitive. I would use again and recommend to others.

Quick expert service. Highly recommend. Mr. Singh responds immediately and is pleasant to work…read morewith.

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Just a professional team all around! Fast, responsive and polite…read more This is your easy button. Craig helped me finish what two other plumbers struggled with for two days.

We recently had our water heater pilot light go out on our water heater. Jorden came out to…read moreservice the water heater. He was very professional and polite. Jorden stayed and made sure the pilot light stayed on before he left.

this place is a joke. i only needed my pilot relit. they said that my water heater was over 10…read moreyears old so they could not do anything. all they wanted to do was sell me a new one for more than $3000.

Easy to arrange online via Yelp…read more Communicative, and easy to schedule. Ozzy responded to my location, took time to explain what needed to be changed out, and provided courteous and quick service.

Devin was awesome and super responsive. No pressure, very informative, honest and quick. They…read moreinstalled water heater and about 4 months later there was an issue with a faulty part(not their fault). I called in the morning and they arrived first thing. Great work.

Sean helped turn over our rental unit exceptionally well. We live over 100 miles away and needed a…read moretrustworthy person. After visiting our property and seeing that it needed a lot of work after our tenants moved out, he came promptly to fix everything. From plumbing, door replacement to fence work & painting, he does it all.

Quick to respond, honest, digitally advanced billing, payment, and quotes. Best handyman to go to…read more He does everything and knows a lot. If you need something fixed or replaced Sean is your guy.

Joey from Fletcher's Plumbing & Contracting communicated before arrival and continued to provide…read morethorough updates throughout the entire process of servicing our Kinetico water softener. He was friendly, professional, and took the time to patiently explain the issues and repairs in a way that was easy to understand. The system was serviced, repaired properly, and is now working exactly as it should. I highly recommend Fletcher's Plumbing & Contracting for all plumbing, water, and septic service needs. Thank you, Joey!

We needed our septic tank pumped. I was originally told the following day was the soonest…read moreavailable, so I scheduled it. About 30 minutes later, they called back and said they had an opening. Their plumber, Lee, showed up within a few minutes after dispatch let me know he was on his way, it was perfect timing! From the moment Lee arrived, he was friendly and knowledgeable, and he located problems that previous companies I've had out had missed, issues that could have ruined my entire system. Thanks to Lee, I now have peace of mind knowing my system has been properly serviced. The job he did was extremely quick and clean and completed above my expectations. He explained everything he was doing and why. He answered all of my questions and educated me about my system while he worked on it. It was a pleasure doing business with this company. Their front-end staff were amazing and knowledgeable as well. Whoever scheduled my appointment went above and beyond to find me service sooner than quoted and made sure I was taken care of. I highly recommend this company for your plumbing needs--I'll 100% call them next time!

My name is Sabrina D. Thrifty Rooter's technicians just left my home after unclogging a blockage…read morethat was causing my kitchen sink, dishwasher, washer machine, and laundry room sink to overflow. The technicians were personable and went out of their way to fix all the concerns I had in my home. I was very happy with their technical service. On the other hand, I had a true problem with their office staff, particularly a woman by the name of Karma I believe (ironic I know). She was rude and demining. She made sure to criticize me if I did not pick up her calls immediately and gave no indication that she appreciated my business. You are on her timetable, so you better pick up, or else. I was picking up my kids from school when I missed her call. When I called back, she and cancelled my service time and sent the technician to another home. I was upset. I had just talked to her that very morning and told her I would be home during my visit window of 2pm to 4pm. When my husband called to see what was going on, another office staff member, Kelly I believe, was very helpful, explained the situation, took notes on our availability, and apologized. AWESOME, exactly how customer service should be. Unfortunately, I did have to deal with Karma one more time which was another negative experience. Because of this one person I would NOT recommend Thrifty Rooters. Customers deserve to be treated with respect and appreciation.

I have been through a nightmare with their office staff and have been waiting for 2 hours for an…read moreowner to call me or at least explain to her what I am asking for. I have a gravity fed septic with a cement tank with one lid. I was calling to have it pumped and inspected for escrow. The office person insisted that the guy pumping would have to get inside the tank. I told her he better bring a two year old or a camera on a pole. Needless to say I found another company to do the job.

As the owner of a residential property management company, I am always interested in seeing how…read moreother companies perform. So when I come across an exceptional one, I like to share that. This is just that occasion. Mr. Drain has the best response time, even on the weekend. We just called (It's Sunday) and have the 1st appointment tomorrow morning. They have outstanding communication (immediate confirmation with all the information I could possibly need) and reasonable prices. They have my highest recommendation.

$55,000 for 15 man days to replace house drain and water lines. I can't access to judge the…read morequality of their work, but I feel ripped off.

Best service ever. They came out to fix a backup with our laundry line and in our bathroom that we…read morewere having. They made a prompt appt and showed up on time and did fast through work. I was very impressed! I would call them again for any service.

We had the big water softener company come out and inspect our house and give us an estimate for a…read morewater softener, as we have a well and hard water. They told us our plumbing configuration was problematic, and they wouldn't be able to separate the house water from the outside water. That meant we would either need to manually bypass the softener when we watered the lawn, or rent the more expensive automated unit. The installation was going to be almost $400 and up to $50 monthly service fee. I had Performance Plumbing Services come out and inspect the property, and he was able to locate the plumbing which would allow for the proper installation of the water softener, in a convenient location. I purchased the water softener I wanted, and it was installed in a professional, timely manner. The entire experience was professional, they are obviously experienced, and the cost was reasonable. I would use them the next time I need plumbing services.

Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

I can't be more disappointed with this company. Last Friday afternoon, five of the drain pipes in…read moremy home needed to be connected. They came quickly but gave us a shocking quote of $2,500. We were stunned. After Benjamin spoke with his supervisor, he came back and said it could be done for $1,250. But the price was still too high. Since we were in urgent need of water that day, we finally agreed to $820. That evening, after the work was supposedly completed, we discovered that all five pipes were leaking! We had no choice but to call Benjamin to come back and fix them. We scheduled for Monday morning, but he never showed up, saying he was busy with other things. He didn't come until today, Wednesday. We watched him closely the entire time to make sure the repairs were done properly and that there were no more leaks (though we're still not certain right after the repair). On top of that, there was another spot leaking from the top, which he ignored and didn't fix. He just said that the area was old and needed replacement materials, and that it would cost extra. We asked, wasn't this supposed to be included and fixed last time? We were very upset. Later, when I called another plumber, he told me I could try tightening that spot myself and showed me which tool to use. After tightening it, the leak stopped immediately--it clearly wasn't the "old materials" problem Benjamin had claimed. This company is extremely unreliable--their pricing is dishonest, their repairs are unreliable, and they don't show up on time. Everyone, please do not choose this company in the future!