Easy to arrange online via Yelp…read more Communicative, and easy to schedule. Ozzy responded to my location, took time to explain what needed to be changed out, and provided courteous and quick service.

Devin was awesome and super responsive. No pressure, very informative, honest and quick. They…read moreinstalled water heater and about 4 months later there was an issue with a faulty part(not their fault). I called in the morning and they arrived first thing. Great work.

We recently had our water heater pilot light go out on our water heater. Jorden came out to…read moreservice the water heater. He was very professional and polite. Jorden stayed and made sure the pilot light stayed on before he left.

this place is a joke. i only needed my pilot relit. they said that my water heater was over 10…read moreyears old so they could not do anything. all they wanted to do was sell me a new one for more than $3000.

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Just a professional team all around! Fast, responsive and polite…read more This is your easy button. Craig helped me finish what two other plumbers struggled with for two days.

We met with Tyler to discuss what our needs were, replace our current HVAC system, all ducts and…read morethermostat. In the process, he recommended that additional vents be installed so the new system would run efficiently. He provided a free estimate and we signed the contract to get the job started!! We felt the value for the scope of work was excellent! Work was scheduled to begin quickly, and Mike and Kit showed up and got the job started. They worked diligently in the attic and were professional and courteous in the process. Elliot joined them on day two, and all work was completed as expected!! They did an excellent job of maintaining a clean work space, and hauled everything away when they were done!! I would highly recommend this company for your HVAC needs!! Great job Good Guys Heating & Cooling!!!!

Good Guys are INCREDIBLE. My heat stopped working and my vents were dripping water on one side of…read moremy house. I called and spoke to Ashley and she had Jason out to inspect our system within days of my phone call. Our home was built in 1997 and it was just done. Jason did a thorough inspection and gave us a few options and what could be done. He put us in touch with Scott, who was able to meet us in our home to go over pricing and options a few short days later. We ended up replacing just about everything, including our AC which ended up having wiring issues that thankfully didn't cause a fire outside of my youngest sons room!! The team came out later that week and by the end of the day we had a new system and our house was warm once again! Not to mention energy efficient! Everyone we came into contact with was kind and helpful and from around the area! I can't recommend them enough!

Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

I can't be more disappointed with this company. Last Friday afternoon, five of the drain pipes in…read moremy home needed to be connected. They came quickly but gave us a shocking quote of $2,500. We were stunned. After Benjamin spoke with his supervisor, he came back and said it could be done for $1,250. But the price was still too high. Since we were in urgent need of water that day, we finally agreed to $820. That evening, after the work was supposedly completed, we discovered that all five pipes were leaking! We had no choice but to call Benjamin to come back and fix them. We scheduled for Monday morning, but he never showed up, saying he was busy with other things. He didn't come until today, Wednesday. We watched him closely the entire time to make sure the repairs were done properly and that there were no more leaks (though we're still not certain right after the repair). On top of that, there was another spot leaking from the top, which he ignored and didn't fix. He just said that the area was old and needed replacement materials, and that it would cost extra. We asked, wasn't this supposed to be included and fixed last time? We were very upset. Later, when I called another plumber, he told me I could try tightening that spot myself and showed me which tool to use. After tightening it, the leak stopped immediately--it clearly wasn't the "old materials" problem Benjamin had claimed. This company is extremely unreliable--their pricing is dishonest, their repairs are unreliable, and they don't show up on time. Everyone, please do not choose this company in the future!

Joey from Fletcher's Plumbing & Contracting communicated before arrival and continued to provide…read morethorough updates throughout the entire process of servicing our Kinetico water softener. He was friendly, professional, and took the time to patiently explain the issues and repairs in a way that was easy to understand. The system was serviced, repaired properly, and is now working exactly as it should. I highly recommend Fletcher's Plumbing & Contracting for all plumbing, water, and septic service needs. Thank you, Joey!

We needed our septic tank pumped. I was originally told the following day was the soonest…read moreavailable, so I scheduled it. About 30 minutes later, they called back and said they had an opening. Their plumber, Lee, showed up within a few minutes after dispatch let me know he was on his way, it was perfect timing! From the moment Lee arrived, he was friendly and knowledgeable, and he located problems that previous companies I've had out had missed, issues that could have ruined my entire system. Thanks to Lee, I now have peace of mind knowing my system has been properly serviced. The job he did was extremely quick and clean and completed above my expectations. He explained everything he was doing and why. He answered all of my questions and educated me about my system while he worked on it. It was a pleasure doing business with this company. Their front-end staff were amazing and knowledgeable as well. Whoever scheduled my appointment went above and beyond to find me service sooner than quoted and made sure I was taken care of. I highly recommend this company for your plumbing needs--I'll 100% call them next time!

Matt from Earl's Plumbing accomplished the needed repair work with professional and timely ability…read more He explained the problem and needed solution in each bathroom so that I understood exactly what he needed to do. A neighbor highly recommended Earl's to me, and I can happily pass that recommendation on to you.

Really, really disappointed in the service I received today for a quote from Earl's and their…read moreplumber, Paul E. I called because of a leaky faucet handle and spoke with someone from their call center. The representative I spoke with was honestly one of the nicest customer service people I've ever talked to -- the few stars I gave are for them and them alone. I scheduled a 10 a.m.-12 p.m. window to have the leak checked and get a quote. I let my boss know I'd need to step away from work during that time and even offered to use my lunch break so I wouldn't miss additional time on a personal matter. I kept my phone right in front of me the entire morning -- and waited... and waited... and waited. When noon rolled around, I called customer service. The agent told me I had received a call and voicemail saying my window had been changed to 1-3 p.m. I hadn't received any call, voicemail, or text -- which I thought I would have at least gotten, since I did get a text confirming the original appointment. The agent didn't seem to care or believe me, and tried to rush me off the phone but first I asked her to confirm my number, and have the plumber text when he was on his way so I wouldn't miss him. Then I had to rearrange my lunch break again and get approval to leave work for a second time. At about 1:40 p.m., the plumber texted saying he'd arrive at 2. He showed up at 2:20. Great. I ended up getting back to work 30 minutes late from my lunch. When Paul arrived, I showed him the leak and explained that we rent -- so if it wasn't expensive, I'd just pay for it myself, but if it was, I'd need to contact the landlord. Paul asked, "Well, what do you consider expensive?" I just stared for a second, because I figured he should be the one telling me that. Then he asked, "How much can you -- or are you willing -- to pay to get it done?" Like I was on The Price Is Right. Not wanting to play the guessing game, letting him know I know absolutely nothing about plumbing or the cost I said, "I don't know, maybe $100?" He scoffed, looked at his tablet, and said, "$100? I don't have a single thing on this whole tablet for $100." I asked, "Okay, how much will it cost then?" Finally, he quoted nearly $300. I asked if I could make a quick phone call, and he said, "What are you going to phone a friend?" Excuse me? I explained I needed to talk to my husband because we have a budget. After my husband and I spoke, we decided the cost was too high for something that might fall under our landlord's responsibility. I told Paul we'd contact our landlord to handle it. He said, "So call him right now." I explained we hadn't notified the landlord of the leak yet, that we just discovered it and he'd want to inspect it himself first. Paul seemed visibly annoyed, took his iPad, headed to the door, didn't look at me and said have a nice day and left. I was honestly flabbergasted. This was my first time calling a plumber over something like this, and it felt like every "mechanic-as-a-woman" warning come to life -- being treated like I didn't know what I was talking about and ready to be taken advantage of financially. The irony is, I've had better experiences with actual mechanics, even the ones who might've been trying to upsell me were at least friendly. At first, I wasn't going to leave a review. Things happen; people have bad days. I didn't lose anything but time. But here I am -- why? Because I ended up fixing the leak myself after watching a couple of YouTube videos and buying a $15 tool. The plumber wanted to charge me $270 to replace an entire faucet system for no reason other than to take my money and act like I was wasting his time. And just to be clear, this was only supposed to be a quote. The phone rep even said that no work would be done unless we agreed on a price first. Unfortunately, what I got instead was a wasted day, a rude plumber, and a bad taste in my mouth. To wrap it up: Earl's might have a great call center, but my experience with their field service -- specifically Paul E. -- was frustrating, dismissive, and overpriced. If this is how they handle quotes, I can't imagine trusting them for a full repair.

John is good at his craft. He installed a gas line for my dryers at my laundromat. It was done…read moreright and it was done promptly. He price was fair. I have known John for a long time. I would suggest that Tyson B. is spoofing or has some other motive. If I needed any plumbing work done, John Carter is the one I would call.

Tried to install a water heater he found at the dump (literally)... tried to do the job without a…read morepermit, and tried to get me to make out the check to him personally instead of to his business. Very shady character, I'm lucky to have a realtor who noticed the red flags and told him to take a hike.

The water heater repair guy was extremely knowledgeable, and courteous. He knew his stuff, and did…read morea good job of explaining what he was doing. Their prices were good. He seemed interested in saving me money and I appreciated that a lot too!

Great customer service very knowledgeable and dependable. Kyle came out today and put in our new…read morewater heater he was very professional and nice. Would highly recommend to my friends and family. Greg & Cindy O'Campo

Needed to have my faucet and garbage disposal replaced. Mr. Singh was quick to respond and…read morecompleted the job right away. I am pleased with repairs and price was very competitive. I would use again and recommend to others.

Quick expert service. Highly recommend. Mr. Singh responds immediately and is pleasant to work…read morewith.