to start with we were very happy with Dave. He was friendly , responsive. He installed vulnerable plank flooring. he left this job undone and very poor quality. he did not finish installing transition strips where the flooring meets tile in two areas. worse than that the job around the fireplace is terrible and unacceptable, where the flooring meets the fireplace are large ugly gaps where it was not measured and installed properly. he knew this and promised to come back with shoe molding he was going to install around that poor work to hide it. I was excepting of that as long as it was at least disguised. also he was supposed to finish the transition strips as well at that time. ok , we were ok with that. however he said he would be there on a Saturday to do it. Saturday came , no show , no call. finally got in touch with him and he claimed materials had not come in yet. promised to come the next Saturday. again no call, no show. I tried many times with txt and phone calls to get in touch with him. he will not respond and left it in this shape. I now have to figure out how to get someone out here to correct his mistakes and finish the strips. he was also paid over 6,000 for this work. he claims on his contract all jobs will be left in showroom perfect condition. well this was not at lol in showroom perfect condition. see photos for the unfinished transition and also the gaps around fireplace. read more