Let's first speak of the frendlyness of each and every employee. Patrick's has very knowable…read moremachanice and the front desk underwrighters also can give you a great idea what the problem could be. Also, the quality of work is fantastic, well used cars things can go wrong, wee Patrick's stands behind all their work. Cost for work is very competitive in this marked, Patrick 's they call you back to see how everything. is holding up. Come on , only company I have come across that follows up how your mechanical problems are doing Not just once but two times. I would want to give 10 Stars

I requested a quote through Yelp and my request was sent to multiple auto shops. I chose this…read morecompany based on location and called ahead to confirm they could do more than just read basic codes. I had already done my own diagnostics and knew the car was running rich. I had ruled out the upstream O2 sensor, catalytic converter (both new), MAP sensor, and fuel injectors. I explained all of this to Matt before bringing the car in. He assured me they could perform deeper diagnostics with their equipment. After dropping off the car, Matt called and told me they had "confirmed" exactly what I had already told them, and that the next step would be pulling spark plugs--for an additional fee. At that point, I decided to go elsewhere. What I don't understand is why I was still charged the full $85 diagnostic fee, plus a $4 hazardous materials fee and $3 shop supply fee. Plugging a car into a diagnostic scanner does not generate any hazardous waste--no fluids are drained, no chemicals are used, and no parts are replaced. There's nothing about a basic scan that would justify a hazardous materials charge. That kind of fee typically applies when disposing of things like oil, coolant, or other regulated waste, none of which occurred here. In the end, I paid $92, wasted time and gas, and learned nothing new. The most concerning part was Matt admitting he didn't even know spark plugs would need to be checked as part of further diagnosis.

Honest mechanic!! I…read morecalled for a quote on AC repair and he notified me that there may be a recall or extended warranty for my car and told me to contact the car brand directly. He could've taken my car in and made money but decided to give honest advice!! 10/10!! Would def come back for any future car troubles!!

So honest, reliable, helpful, and knowledgeable. Just got an oil change, tire rotation, and had a…read morerattling noise diagnosed that began after *another shop* did my wheel alignment. These guys helped me figure out what another auto shop didn't do properly and were so helpful in making sure i could see what was making the weird rattling noise. AM Auto are top notch. The owner and technicians are really awesome and so professional. The pricing is very reasonable for the superb quality of service i received. At the advice of AM Auto, I am now currently back at the previous shop that did my alignment to hopefully get the issue addressed and fixed. Super grateful that the AM Auto guys helped me find out what was wrong and had me take video evidence to show the other place exactly what was wrong. They went above and beyond and i trust them to do a great job at all the services they offer.

I hesitate to return to VIOC because I had a couple of bad experiences there the last couple times…read moreI went...but everyone deserves a second chance and honestly they are usually quick, reasonable and open late, always a bonus for busy people! From driving up, one of the new Asst Mgrs, Johnathan, was super helpful, knowledgeable and professional. He lpresented me with recommendations and listened to my concerns from the past. And offered accommodations. Then drove in to the stall and was helped by Jacqueline. Jacqueline was a very nice young lady who explained everything to Me with a smile. When the oil change was completed (super quick), she showed me on the dipstick my new oil level, as they do, and ensured all my sensors were reset. Before reaching into my car, she asked permission, Which I thought was very thoughtful. Really great experience with Jacqueline as well. Ulysses, One of the new managers came over to just touch base with me and do a checks and balances and again let me know the recommendations. Very professional. Great experience overall! There is new leadership and you can tell. Thank you VIOC! Job well done!!!

I had a really disappointing experience at Valvoline Instant Oil Change…read more I went in for a routine oil change, and during the service they checked my tires and ended up breaking the valve stem on one of them. Instead of taking responsibility, they blamed it on my "new tires," which made no sense since there were no issues before I arrived. They only offered me a $35 discount, which didn't come close to covering the damage they caused. Because of this, I had to go out of my way to replace the tire, which cost me $80 plus additional time and inconvenience. What's even more frustrating is that THEY took a picture of the damage themselves, which I'll be uploading. So there's clear evidence of what happened. Overall, I feel like this situation was handled poorly. If your employees damage a customer's property, there should be accountability not excuses and partial discounts that don't fix the problem. I would not recommend this location based on my experience.

Everything fast service friendly people clean lounge area clean reasonable pricing overall good…read moreexperience

Hate the new system where you check in yourself. Prices have increased significantly. Plenty of…read moreother independent providers who can service my vehicle. I am not your employee and I won't be back.

I don't touch places like this with a 10 foot pole ... normally, HOWEVER, when I'm giving Black…read moreBeauty an engine flush I buy the Groupon cheapest oil to rinse the Liquid Moly residue off my engine then get my REAL oil change at Valvoline. Here's a professional tip and how it's done: You're due for an oil change, you pour Liquid Moly Engine flush into your vehicle just outside of Calbest, let it idle per instructions, then get your Groupon cheapest oil change, drive the vehicle for a day or so to loosen more sludge and to rinse the solvents out of the engine. Then go to Valvoline in Pasadena across from Whole Foods and see what a top quality oil change looks like. Yes, Calbest takes longer and might be a waste of time to save ~$50 but I never feel guilty tossing out new oil & filter after just 50 miles or less when going there. The saving about pay for the engine flush. You're welcome.

Great staff, professional team. Quick, efficient and helpful. Go above and beyond for customer care…read moreand very knowledgeable. Will keep coming back for my routine services.

Very honest Did a great Job quickly…read more They were very transparent I will absolutely return for other service They also use OEM parts unless you request otherwise. John and his crew are very nice and get the job done.

I always have excellent service. I had my car towed there, because it wouldn't start anymore. John…read moreand Harry changed the PCV valve and cleaned all the oil that went through the engine or whatever was needed. They took great care of my car. I appreciate the fast, great, friendly service.

Stranded and towed after the cable connection he made failed -- and no accountability taken…read more I contacted him through Yelp about a corroded negative battery cable on a 2018 Ford Flex. My written message said the cable needed replacing, not repairing, and asked for a quote on parts and labor. He quoted $200 flat rate. The cable was not replaced. A new end was crimped onto the existing damaged cable by hand, and the old cable was left bolted to the ground point alongside the new one. The car lost steering assist afterward and he came back out to correct it. On the next drive the connection he made failed, the car shut down while I was driving, and it had to be towed. He refunded $50 of the $200 and maintains his work was not responsible. He was polite and easy to reach throughout, and I'm sure there's work he does well. But based on my experience I'd recommend going elsewhere for electrical work.

Trustworthy, honest, and gives great advice. I live in another state and needed a mobile mechanic…read moreto do a deep diagnostic dive on a car. Rob thoroughly explained every diagonstic code and provides great pics on the car. His knowledge alone and customer service is above superb. I strongly recommend his services in state or out of state. Plus he is certified.

does what it says: quick oil change, drive thru service. Includes basic check of other things…read more(lights, tire pressure, air filter, other fluids, etc.), offers complimentary water or coffee while you wait in your car, and a coupon for a free car wash from the car wash down the street when you're done. Friendly, efficient, straightforward. Keeps track of your vehicle in their database so they know which services they provided to you and when. Other services are offered or recommended with a quick explanation of why and how often they recommend them, as well as a good estimate of how much time it will take to add these services to the oil change service, but no pressure to do them once turned down.

Amazing customer service and great prices! Everyone was…read morevery attentive, friendly, and made the whole experience easy. They took great care of my car, and the oil change was quick. I definitely recommend this place. They definitely get a10/10 service. We'll come back for more of our car services!!!

I highly recommend Best Lube! Javier has helped me with multiple vehicles over the years, including…read moremy daughter's car, and I've always had a great experience. For example, when her car suddenly started overheating, they quickly diagnosed the issue, explained everything clearly, and had it repaired the same day so she could get back on the road safely. They're fast, reliable, efficient, and do quality work at very reasonable prices. It's hard to find a mechanic you can truly trust, and I'm so grateful to have an amazing shop close to home. Great customer service and dependable work every time!

Not recommended for change oil or car repair. Change oil is OK, but car repair? Don't even try…read morebecause their mechanics are blatantly dishonest and one time stole my K&N cabin filter and replaced it with a cheap one made of cardboard They ruined my car engine which cost me $3,000 to repair because they didn't follow instruction properly on how to apply a head gasket sealer. They also recommended that I change spark plugs and coils which was totally unrelated to my car problem of blown head gasket. I filed a formal complaint against this shop with the state agency, Bureau of Automotive Repair (BAR) and BAR ordered the rude and arrogant owner named David to refund me $900 for repairs and labor that they recommended but was deemed by BAR as unnecessary and totally unrelated to my car problem. The owner refused to refund me the $900 as recommended by BAR unless I remove the first 1-star review I did on this shop. Avoid bringing your car to this shop. Totally and blatantly dishonest!

Bryon, Doug, and their techs always get the job done right! I've been bringing my cars here for…read morearound twenty years for anything from oil changes on up. B&D offers fair prices and backs up all their work. Very satisfied.

I have a Toyota Prius and over the rainy weekend it would not turn on…read more I called over here and the guys were so nice and helpful They said they would look at it and let me know my options. Turned out it just needed a new battery. They were able to get everything done in less than 24 hours. They were so kind + knowledgeable. They now have a loyal customer for life