Dave & Buster's is a fantastic option for a fun-filled outing. While it can be pricey, the combination of games, food, and entertainment makes it a memorable experience.some arcade machines feel broken and sounds read more

Dave & Buster's offers diverse, satisfying food, efficient service, and a vibrant ambience, making it an enjoyable destination for dining, gaming, and socializing! read more

This place is a dump. It should not be connected to the mall. I wanted to go to the mall with my children and they said we needed to pay $10 to get in. Just to walk through to the mall. What a joke. read more

The wait and quality of food and drinks are just unacceptable. We waited so long for our food to come out, and they got the order wrong, and on top of that, the chicken came out raw. They took it back and brought me semi fried chicken with no effort to compensate us for the time and disgusting food. The drinks were all sugar and very little alcohol portions. I asked about fixing our drinks, and the waiter acknowledged that their bar drinks/cocktails are weak and probably should stick to beer or wine. Basically, they cheat you on your mixed drink, and they don't post prices on their menu. The only reason I gave them 2 stars was because they offered 1/2 prices on their video games and they offered neat prizes and the kids played long enough for us to get new food. There are kitchen staff, bartenders, and wait staff should all be retrained and an automatic deduction of items off the bill when you serve raw chicken! read more

Dave & Buster's Milpitas - San Jose - raw chicken - Arcades Near Me - Milpitas, California

Warning: kids meals and appetizers (ordered as my son's entree) will come out 20 minutes before other entrees. We ordered 4 items for 4 people- kids pizza, smash burger, Caesar salad and barbacoa fries. Both of our kids items came out and 15 minutes passed by we flag down our waiter to let him know we were still missing two items. His response was - appetizers come out 15 minutes before entrees, that's how the system works- your food should follow shortly. I was confused because a kids meal is not an appetizer and my son may have ordered an appetizer but was clearly eating it as his entree. 5 minutes later the rest of the food comes, along with a manager (whom we didn't ask for). Manager was very condescending and kept repeating 'what would you like me to do?' We didn't even ask for him, we were trying to understand the system and reasoning for two members of the party to receive food and basically be finished before the adults food was even served. I guess I was wrong for assuming our order would come out at the same time. So just a warning. Maybe servers can let customers know this is going to happen and ask if we would prefer all items to come at the same time. But from their explanation they blamed the system- no accountability. read more

I wish I posted this sooner. I was there 4/24/25 4pm-ish with a client who has a developmental disability. He became obsessed with the "human crane" and asked the employees questions repeatedly. The two employees were so kind and respectful. Didn't get frustrated or rude. I just realized I should have said thank you sooner. read more

Really hard to see flaws with this place. I came here to have a few beers and even got a suggestion from Henry for some great food, which was a crispy chicken sandwich, and it was very delicious. When it was delivered to me Henry was busy and the lady sending out the order, Alyssa, got me another beer as well which was appreciated and awesome. Dave and busters is a nostalgic place for me and I now come once in a while to show love to this place. See a lot of negative reviews but I guess I was blessed to have great servers today. Thanks Dave and busters! read more

Dave & Buster's Milpitas - San Jose - Delicious crispy chicken sandwich - Arcades Near Me - Milpitas, California

This place sucks. The "manager" Michael, was rude, unaccommodating and after talking with him for 3 minutes, I was ready to leave. It is no wonder the reviews are so crappy for this place. The customer does definitely not come first. read more

Great place to go to for some fun & games with friends or family gathering with kids! Came during their happy hours for half off drinks which was super worth. One downside was they wouldn't serve all our drinks until we finished previous ones, and it was hard to get hold of the waiters since the seating was all spread out. In terms of the arcade it was very convenient to be able to download their app and play via your phone! Pool is also another option for those who don't want to play arcade games. read more

Dave & Buster's Milpitas - San Jose - Cocktails - Arcades Near Me - Milpitas, California

Went to D&B on Friday night, and it seems just a I remember pre-covid. Crowded, noisy, a bit disorganized, weak but colorful alcoholic drinks, and lots of vibrant TV's for watching sports. No social distancing, and very few visitors wearing masks (probably cuz most people were eating/drinking, still it looked like pre-covid times all around), but staff wore masks. I didn't play games, but the gaming area was clean with most games lit (and hopefully in working order after such a long hiatus due to covid). For dining, it's confusing whether you have to see someone to be seated in the restaurant, so we just grabbled seats at the bar for dinner. Had a couple drinks, which as I mentioned before, were pretty weak though flavorful (I got the strawberry mango margarita). The food was pretty good. I got the fish and chips, sub green beans instead of fries. It was pretty delicious... the fish was cooked perfectly, not too much batter, and soft and juicy with a slight crisp on the outside. The green beans were seasoned well and very tasty. The service was not great at first, somewhat long wait to get someone to help us, but as soon as one of servers/ bartenders began taking our order and getting our drinks, she returned often to check if we needed anything else as we dined. Love the bright, large TV's for watching sports. And the food's pretty good for bar food. The gaming options are pretty great if you're bringing kids. Also, parking is easy with the mall lot, and D&B entrances from the outside or through the mall. Plus there are very few casual, family friendly entertainment venues that serve alcohol in this part of the south bay (so that makes D&B a great option). But due to the weak drinks (overpriced) and the limited gaming/entertainment options that appeal more to adults, I can't give more than 3 stars. read more

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The customer service is the worst I've experienced in my life.. I went with my partner to eat / watch a game on an early weekday .. drinks and food were great. The food servers were awful.. I asked for water on 2 different occasions and both times the lady servers said they couldn't help me as I had my own " host " ... Finally minutes after I seen my host and asked for 2 waters and 2 beers .. I swear to you I waited 25 minutes I never got it... WORSE CUSTOMER SERVICE read more

This is a two-part review. The Mr & I went on a Friday before the crowd as a way to get out of the house - it was just us, kid-less. We were able to walk around, it was calm. Got to play games and we ordered drinks at the bar. I was super pleasantly surprised at how cheap it was for a 22oz beer and a strawberry daquiri. We walked around, had our drinks and wracked up the points for the kiddo. In the moment of having fun and feeling guilty, I suggested to him that we come back with the kid to play & maybe grab a bite to eat. This trip - for the games, the drinks/service and environment, I would say it was a 4-5 stars. We went back on Saturday - early!! Guess what - it was crazy in there. Kids running around everywhere and it felt as if the pandemic was over! We went to walk the mall and said we'd come back here on our way out of the mall. When we got back, it felt like it was more packed (roughly 12:30p) We tried to reload a card to play and it seemed like none of the kiosks were working. Gave up. We decided to grab a bite to eat. Now, it's been a few years since I've eaten here and let me tell you that the food & menu have tanked. The food was way over priced and not that great. I remember they used to have a really good pasta - they don't have that anymore. I settled for chicken tenders because, you can't really mess those up, right? They were the saddest tenders I have ever seen, served with dry carrots. I tried to order a drink and today, they had chosen to card me (they didn't the day before) I had to signal for the check because we were basically forgotten and I never got an itemized receipt. Lunch for four was over $100. I learned my lesson. I will NEVER eat here. I could have eaten happily somewhere else for way cheaper and better food. I'd give it a 2 star for that day & that's being generous. read more

The food and games were great especially because I got to go with either of my parents and either of my extremely adorable nephews! The place is extremely casual! The gift registry worker is a happy, nice, and baby faced guy! read more

I came here way before COVID-19, when things were normal, and I gotta say, this place is nonstop action!! Without a doubt, the most energetic place in the Great Mall!! There are games galore here. Even if you're not that into video games you will find something here that gets your attention. And having a cold one while playing games is a good combination. It was crowded when we were here, multiple birthday parties going on with kids running everywhere. The food was ok to me, mostly bar food, but I didn't eat too much here. All the TVs for sports is always a good idea. The restaurant area is big also, if you just want to relax and eat without all the excitement. This seems like the place to be at the Great Mall!! read more

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We had a teambuilding event here in party room 3. They have the equipment to have a meeting with projection screen and podium. We had game cards. Several of the games are out of order but we still had a fun time. The food was delicious. We had land and sea. Herb-Crusted Tenderloin, Manchego Chicken, Salmon Chimichurri Bowl (Deconstructed), Garden Salad, Garlic Herb Roasted Potatoes, Dinner Rolls, sodas and chocolate stuffed churros with caramel and chocolate sauces. Service was wonderful especially Pepe. read more

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Located as a part of the Great Mall, came here late one night to check it out. Definitely hands down the largest D&Bs I've been to, with LOTS of space (kind of awkwardly large with lots of dead space) and a normal amount of games. Some machines and games tend to be broken or aren't working right, or the card reader has an error. There aren't a lot of staff around for you to ask for help compared to other locations. Half off Wednesdays are great. Restaurant/bar staff were nice and truffle fries were tasty. read more

Had a reservation for 5:30. Started out in the lobby and as a had never been here before I was not sure if I should wait in line as there was not clear signage.We were on time but it took 15 minutes tio get through the lobby be and find out we were in the wrong line. We then made it to the hostess stand (10 minutes after our reservation) and they said they may not be able to seat us. They figured that part out and seated us. Our server, Lila, tried but this job was a but too much for her to handle. She never checked on our waters. My daughter asked for a side of BBQ sauce when her burger was delivered and never got it, despite our server stopping by 3 different time saying she was checking on it. Then our server just disappeared. After 15 minutes of being done, we asked we're finally checked on and asked for a box. Then we sat for another 15 minutes and had to hunt down our check in order to pay so we could leave. I get the concept of Dave and Busters, but if the first impression says anything, I have no desire to return again for average food and long wait times. read more

The service here definitely could've been better.. for such a big place, you would think they'd be staffed a little better. We made reservations but the host was absolutely clueless and just mentioned that she's sick.. Our server maybe checked in with us twice and then pretty much said he had to go so we had to close out our check.. not sure what was going on that day but at least our food was pretty good! read more

First time customer to this location. A little disappointing, very limited game machines to play on, probably due to social distancing, but overall, not as many games as other D&B locations I have been to. For instance, there were less Coin Pusher games, the bowling game was closed, the Skee ball games were blocked or not working, basketball games were shut down, video game machines were limited as well. Restaurant and bar areas were totally full and not spacious enough to accommodate everyone if too many people were inside. Didn't really notice much of a limitation on seating due to the restrictions, either. Tried out a few new games which were interesting! read more

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The food and drinks were fantastic. The kids had a lot of fun and so Did the Birthday Dad! Server seemed to be over medicated, but over-all a nice time! read more

Dave & Buster's Milpitas - San Jose - Games and drinks! - Arcades Near Me - Milpitas, California

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This was a very bad experience was eating dinner. A cockroach ran across my table, trying to talk to the manager about it. All he seem to want to do is make excuses and not resolve the issue at hand try to pay me off with free merchandise and tried to only cop me for one meal Till I had to let him know that I was going to call Health inspector, and OSHA only then she copped the whole meal unfortunately will not be returning back to this location will not recommend Dave & Buster's to any of my friends or family anymore for your safety. I probably wouldn't go there either. read more

Huge fan of the ax game over at Dave and Busters. Unfortunately, there is usually a line of excited ax throwers waiting on this one machine! The staff at this location are also very nice and patient when a machine encounters any errors or glitches! We ordered the salmon with asparagus, steak and baked cauliflower, chicken, fried potato wedges, and the chopped salad. The chicken came with melted cheese and bacon. The steak was done a bit too well for me but I was a fan of the salmon, which was surprisingly not over cooked. The salad was refreshing and contained plenty of avocado and red onions. All portions were decent and pretty filling! This place turns into a club after 9pm on certain nights. Bright flashing lights, loud music, and a cold beer pairs well with the fun games! read more

Dave & Buster's Milpitas - San Jose - Arcades Near Me - Milpitas, California

This place has changed quite a bit since the last time I was there .. they have a huge wall of new screens for playing sports. They have also added some VR games to their arcade... all in all pretty fun place for kids and teenagers to hangout.. the bar is a good incentive for the adults.. I didn't try the food this time around. read more

Dave & Buster's Milpitas - San Jose - Arcades Near Me - Milpitas, California

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I recently had a disappointing experience and I felt others thinking about spending money here should know, mainly due to the service from the bartender, I think his name is Abram (pale skin guy with brown hair and beard/goatee). We Sat at the bar and my wife and I asked about happy hour beers, he bluntly stated, "Only Coors and Bud Light." I politely asked for clarification, wondering if any of the other listed beers were available, but he repeated, "Again, like I said, only Bud and Coors." There was no reason for him to have such an attitude and be so curt with customers looking to enjoy and relax after work. It left a sour taste in my mouth. I then asked if there were any food specials, and he simply replied, "Food?" handed me a menu, and walked away without another word. I never saw him again for the rest of the evening. It's clear that more training is needed for Abram (forgive me if that's not his name, I asked a female bartender for his name). Customer service is key in the hospitality industry, and his demeanor was far from welcoming. My wife and I left feeling frustrated and disappointed, and we won't be spending our money here again. I'll also be suggesting to any companies i work with to host their parties elsewhere. Feeling welcomed is key read more

The games are a waste of money. It's $28 for a card and 100 credits only. All the games are now like 7.8 to 11 credits and half of them didn't work after putting in our card so we just wasted credits on those. read more

Had a nice lunch at Dave n Busters. Kids played while the adults caught up. Food was great. read more

Dave & Buster's Milpitas - San Jose - Pretzel sticks, pepperoni flatbread, bacon burger - Arcades Near Me - Milpitas, California

This experience was not that good. Love the place and the whole vibe. But this time the vibe was not there due to our server. It took her a while to come get our order. First thing we ordered was drinks, then our food. Food arrived first. Then our drinks arrived after. Took 15 minutes to get 2 drinks. Luckily, there's a D&B closer to my home. So won't be going back to this one. read more

Dave & Buster's Milpitas - San Jose - Arcades Near Me - Milpitas, California

Redeemed points to receive a free appetizer and entree, but service at the dining area is always lacking. Waiter saw that we had coupons and asked if that's all we were ordering and when I said yes he said he'd be back. Didn't know it would be about 20 mins... or could've have been longer ... But I went to him while he was at the register and asked if I could put my order in. Their tables have a QR code to self order but of course it wasn't working. Food is good for what is was but consistency is wasn't there. Flat bread pizza was delicious the first time, topped with A LOT of small Pepperonis that curled nicely and we're crispy when cooked in the oven, but the second time they definitely used less pepperoni and it was a different type as they weren't as small. Mushroom burger was delicious . Comparable to a Red Robin burger but larger. Would definitely recommend. Only deducted 2 stars for service and inconsistent flatbread pizza. read more

Had a party for my daughter. Food and service was excellent!! Kids and adults all had a blast! Highly recommend.

This place is always clean and so much to do. The kids loved the prizes. A few games were out of service when we went and the prices are high to play so we went on a Wednesday for 1/2 day. read more

Came to play some pool, which the pricing was Good ,Then i tried ordering a beer for a friend and it literally took over 15 minutes to get, the ladys that were bartendering just keept walking by acting like they were busy , there attitude was really bad they look like they didn't even want to work there at all .Once i got my beer, I handed over my credit card to pay. There waskm 2 cashregisters, and both females were only using One It Took an additional 15 minutes to Pay they saw me waiting and they just kept talking to eatchother. The arcade most machines don't work property had multiple machines made me swipe my card and it wouldn't let me pay like it wanted double pay to play.This used to be the spot to come too not anymore WILL NOT RETURN OR RECCOMEND. 1/28/24 read more

Dave & Buster's Milpitas - San Jose - pool table - Arcades Near Me - Milpitas, California

I brought my family of 7 adults in for a night of fun and food. Waiter got our food or left wrong for the burgers and the angry birds game has gone into error every single time it builds a tower. Other than that, foods were good and the waiter was pretty good except he got our food order wrong. This place need to have more games as other D&B locations. read more

I've had better experiences here, but unfortunately, this visit was disappointing. The service was extremely slow--our food took forever to arrive, and our drink order was incorrect. It felt like we were barely acknowledged until it was time to pay, at which point the service suddenly became quick and polite. The food quality was also below the usual standard, which was surprising. Hoping this was just an off day, but it was definitely not the experience I expected. read more

Everything was super yummy all the food, the steak nice and soft, and the service super good as wel, Saul best server ever!!!

Wow within just a few months the service and the food menu has taken a huge decline!! My boyfriend and I would go in sometimes a couple times a week because it's just about 4 min. away from where we live. We tried it again a couple nights ago and it's not doing any better. 1) The service is horrible, it takes a while for anybody to acknowledge us after sitting for at least 8-10 min. (thats not an exaggeration). 2) They have changed the menu, the food portions are much smaller than normal. It's like ordering a happy meal but for adults, it's embarrasing. 3) This particular evening there were three (3) security gaurds holding up the wall just chopping it up. seriously there may have been a total of 8-10 people in the whole place. read more

Great games, VERY chaotic feeling place. Get a hold on the energy here... it's intense and overwhelming if you're a more sensitive type.

Kinda shocked my cheeseburger was near perfect and the fries were right out of the fryer. Add in decent nachos and it felt like we win the lottery. That said, some games aren't working, some games took our money, we saw no attendants on the floor, there's no help. Walked the mall and came back and now they were charging a $5 cover LOL. D&B is a shadow of what it once was. Anybody remember San Jose Live downtown back in the day? read more

This facility will lie to your children to trick you into coming. A few weeks ago, one of my daughter's friends showed her a big stuffy from DB, and my daughter wanted one too. Since it's not available for purchase elsewhere, we called all the local DBs asking if they had the stuffy. The one in Concord politely said they did not, Daly City one said they had it but were currently out of stock. The lady who answered the phone here said she "will check". After putting us on hold, she came back to say they had it, but there were very few left so "first come first serve." This made my daughter very excited so we spent an hour on the road driving over. Not only did they not have it, but the person behind the prize desk said that 1) they never had it, and 2) no one from the front desk ever came to check or ask about prize availability in the last two hours. I don't know why your front desk person felt the need to lie -- did you think we would spend money at your facility after you dashed my kid's hopes? Edit: To your reply below -- there is nothing to discuss. Engaging in unfair competition and misleading advertising is legally risky behavior. read more

My first time at Dave & Busters ever. I expected more. This review is mainly for the arcade and games they had at this location. MANY machines were broken and out of service. The machines that were "working" weren't accurate or were basically broken but still taking $$$ out of our card. For instance, there was a station where you'd throw baseball at a target and it should record your accuracy and throw speed. Sometimes even after throwing the ball and hitting the target, the machine says your speed was 0mph and you got 0 points which means = 0 tickets for you = SCAM Basically taking your money and it's not even working fairly. I prefer Round 1... Cuter claw machines, less broken down machines and cleaner. It felt sad being in here. On the bright side, bathrooms were relatively clean. I was surprised. Minus a tray of food sitting in the corner of the sink . read more

NEVER coming ever again to eat. After waiting for one hour to get seated we waited for half hour at the table and nobody even brought us the menu. Yes. You read that right. Nobody even brought us the menu. We left and good bye, never coming back to this crap of a restaurant read more