I had a massive emergency where a week before a big meeting for my PhD, my flash drive got…read morecorrupted and I lost a lot of data. GeekSquad at best buy said they could do nothing. I called My Computer Whiz and Nouhoum got back to me within 30 minutes on a Sunday afternoon. He picked up my flashdrive that night, emailed me my most important file within 48 hours, and then by Thursday afternoon dropped off a brand new hard drive with the rest of the recovered data. Saved my life - I would have been screwed for my meeting if Nouhoum wasn't able to help!!!!

I can't tell whether these people are out and out con artists or whether they're just disorganized…read moreor what. I'm not even sure there's more than one person. His name is Nouhoum Cisse. Their website says: "All our laptop repair services are based on hourly rates or upfront flat labor rates which range from $85.00 to $180.00 plus the cost of parts if required. Since the price varies on different parts from different model computers, we'll provide you with a FREE upfront computer repair price quote within 24 hours." - http://www.mycomputerwiz.net/about-us/ When I gave my computer to Mr. Cisse to be repaired I asked for a receipt. He said he'd email me one, which he did but it was lacking in detail. I asked for an estimate of cost & time needed. As quoted above, that's something they guarantee within 24 hours. I didn't get that. I was patient, I waited 2 weeks without hearing anything further. I emailed asking what was happening. I got no reply. I waited ANOTHER 2 WEEKS & desperately asked what was happening & got a phone call apologizing & asking me if I'd gotten their "ticket". I said no and I was told that they have a new ticketing system that apparently wasn't working. The laptop was returned to me that day, there was no invoice. I plugged it in where I usually worked on it and it didn't seem any different from when I sent it in for repair. I tried phoning, texting, & emailing to alert My Computer Wiz of this & got no reply. Frustrated, I put a stop payment order on the check & informed them by email that I'd done so & why I'd done so. THEN I got a phone call. Mr. Cisse called me & came back to my house & gave me the check back. In the meantime, I'd disconnected external devices from my computer and tested it again and it seemed fine now. I concluded that either it HAD been fixed or that the problem had been with the external devices from the beginning. Apologetic, I wrote another check out for the same amount. Weeks later, I was told that THAT check had been refused payment at the bank that both My Computer Wiz and I use. Apparently, they had misapplied the Stop Payment to the wrong check. I called the bank, they apologized and said they'd correct it. They didn't. Mr. Cisse claimed that the bank had charged him $40 because of this. The bank told me that either they would reimburse My Computer Wiz directly or I could reimburse him and the bank would reimburse me. I wrote out a THIRD check for the original amount and another one for the supposed bank charge. I asked for receipts from Mr. Cisse. That took entirely too long. The bank then started getting very cagey. They wanted to know where My Computer Wiz is located. I told them that I thought they have an office in Cranberry. Looking online I see they claim to have two offices but that both are only available "by appointment only". Furthermore, they only have ONE phone number between them - which happens to be Mr. Cisse's cell-phone. I found that suspicious. The bank denies that they have a $40 fee and even though I provided them with everything they asked for as proof of payment to My Computer Wiz they are denying me reimbursement. I finally got an invoice from My Computer Wiz and it's very vague. In the end, I'm not even sure they repaired the computer, their price seems basically made up, their charge for the bank fee appears false, and I'm not sure there's even a business with multiple employees. I'm still dealing with them seven weeks after they got my computer but I'll never hire them again. I know that they lost their account with my workplace and I see online that at least one other person is accusing them of fraud. BEWARE! Mr. Cisse is very friendly but then so are con artists in general, right?

Honest company Fast response…read moreGreat value Good awareness given Will use Again Goods and services as we expected

Pleased with service. Very honest…read moreActually explained was better to buy new laptop. Transferred my data Thank you Very reasonable Glad I did not judge from 2012 reviews Good job and has many good reviews on yelp Not sure why yelp does not show them??

So happy with the service we received here. Ed looked after us and managed to fix our computer…read morethat we couldn't turn on and we tried several times, even purchasing a new power cord, to no avail. Ed just looked and it plugged it in and bam - it turned on - amazing. I highly recommend PA Connect.

Needed help getting my Mac back to it's tip top shape. Fixed my problem super quick and didn't even…read morecharge me anything. Very nice and professionals. Will definitely return if I ever need their services again.

Aquilis is a family owned business. The owners and employees are very knowledgeable, very friendly…read moreand informative including Buddy the pet dog. They are busy as they are good and if it takes extra long to fix as mine did, they will give you a loaner laptop. I was very pleased with the end result.

They fixed my Mac, when ibreakufix refused to to do it. In fact, the hard drive only needed…read morereplaced, when ibreakufix told me to "just buy a new computer". The owner explained all of my choices to me in a way I understood.

I called this place and asked if they would install Windows on my desktop. They said "Sorry we…read moredon't work with personal computers. [Click]" YOUR BUSINESS NAME IS PC DOCTOR! Wow.

I have used this place twice. (Which, by itself, says something!)…read moreI found them both times to be responsive, to give fast service and to do what needed doing. What more can you want? Oh...and perfectly reasonable prices, too! The rapid fix and the reasonable price was to the extent that the second time I went I was moved to give the repair person a $20 tip. (And I am a fairly cheap person.)

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.

Very accommodating and friendly, Mark seriously knows his stuff. I seriously recommend their…read moreservices after I had an issue with my computer requiring it to be taken apart and put back together, and will be seeing them again for further services.

Wow. Stunning level of professionalism. I was visiting the area when my computer decided to take…read morea nosedive . I had taken my hard drive to Best Buy and another local computer shop and both had told me they had no idea how long it would take to recover my photos or even what the cost would be in the end. Mark was their polar opposite. Not only did my data get recovered in just a few days, but it was all put on a new drive that just had to be reconnected to my system and it booted up like there was never a problem to begin with. I've always assumed that computer shops are just out to rip you off and waste your time. Mark has proven me wrong and because of that I will never go anywhere else when I visit that area again