I had a pretty bad computer crash a few weeks ago that included about 4T of data over 2 drives. I…read morefound Crucial Data Recovery after doing a Google search and decided to see if they would be able to recover some of my important documents and photos. I was impressed that they were able to recover all of the data on one of the drives and most of the data on the other. The other good news is that they were able to do all of this in about a week - including shipping time! Their customer service and communication was excellent! Hope I never need their services again, but drives fail all the time and sometimes our backups aren't what they should be. I thought these guys were awesome!

Alex was very professional and helpful. Reasonable price for data recovery services. They are…read moreknowledgeable and was able to help me recover all data from an old drive with bad PCB. I'm strongly recommended Crucial Data Recovery for any data recovery services.

So... I honestly wasn't sure about using a recovery service. Thought it'd be crazy expensive or…read morethat they'd just say "sorry, nothing we can do" But wow, it actually worked out way better than I expected. When I finally got my files back, it was like a weight off my shoulders. Yeah, it took a little patience, but seeing those folders open again was chef's kiss.

One of my coworkers refereed me to to disktopia when my mac book failed. They were able to recovery…read moremy data in around three days. The staff was nice and the service was excellent.

THE STORY DiskTopia promotes itself as a data recovery…read moreservice.. I entrusted them with a corrupted master DVD for analysis and a repair quote. If you refuse their services, at the price they quote, you may never see your property again. They have received an "F" rating from the Cleveland, OH BBB. Beware and be warned. In December 2012, the BBB contacted this firm concerning statements on its Web site including "We guarantee our price and our data recovery service," and "93% data recovery success rate." The BBB Code of Advertising states that when representations are made in advertising concerning warranties or guarantees, details of the guarantee should be made clearly and prominently along with any material limitations. The BBB also requested substantiation from the company concerning its data recovery success rate claim. The BBB did not receive a response from the company. " This is a chronology of my experience with "Adam Smith" at DiskTopia, 1054 Belwood Rd., Cleveland, OH 44143. The US Post Office (USPS) identifies a second, possible, Ohio address for DiskTopia; 5510 Wildwood Pkwy, Suite A, Willoughby, OH 44094. This address does not appear on the DiskTopia WEB site. These 2 Ohio addresses appear to be residential. So, how does DiskTopia maintain, "professional class 100 clean rooms" as stated on WEB site in someone's home? August 22, 2014: I mail, by USPS, a DVD to DiskTopia for review and a quote to salvage the contents of the disc. I pay $6.95 to mail the disc. 11 days later DiskTopia will want $20.00 to ship the same disc back to me. The return of my property, however, does not take place. August 25, 2014/3:03pm: USPS Tracking confirms that DiskTopia received my DVD. I ask that DiskTopia return my property after they quote $375.00 for the repair. DiskTopia requires $20.00 to return my DVD by United Parcel Servic. Confirmed by email records. September 2, 2014 I mail, by USPS, to DiskTopia, a $20.00 check for shipping. Confirmed by USPS Tracking. September 5, 2014/12:54pm DiskTopia receives my check for the return of my property. Confirmed by USPS Tracking. September 16, 2014/11:06am 11 days after DiskTopia receives my $20.00 check, DiskTopia emails me this message; "It's going out tomorrow. Sorry for the delay." Confirmed by email records. That is the last I ever hear from DiskTopia. All calls from my phone number are routed to an automated service that asks me to leave a message for a return call. No return call...ever. Confirmed by call records. September 17, 2014: DiscTopia cashes the $20.00 check received from me on September 5, 2014 at 12:54pm. Confirmed by USPS Tracking and my bank statement. October 13, 2014: I submit this complaint to DiskTopia for comment before I publish it on the Internet. Confirmed by email records. I have not received an email, a phone call or my irreplaceable property

Leon saved the day! My old (and ancient) external hard drive stopped working. He was able to…read morediagnose the problem quickly and presented me with options on what to do next. In the end, he recovered all of my data and transferred to a brand new drive in less than 24 hours. I very much appreciated him explaining everything in layman's terms as I am not techie at all. Highly recommend!

Leon is Great to work with. Fast and efficient. He fixed everything from problem printers, sorted…read morecable cords, answered laptop questions, solved issues with an Iphone and even fixed a TV cable glitch. I would hire him again!

I'm a very, very satisfied customer. It is very hard to find honest businessmen today. My computer…read morewas diagnosed quickly. The technician actually gave me a suggestion on how I could try to fix it myself before it was discovered the fix was more than originally thought to be. My computer now works like it did when I originally bought it. He did a great job without gouging me out of more money than was required for the fix. If you want someone that is honest and will be upfront with you. I highly recommend this local computer repair store.

My computer had ISSUES . Daniel had to completely wipe my computer but now it's running better than…read morebefore I bought it from Microsoft !!! I will tell anyone to go to him first he's affordable and very knowledgeable!!! This is where everyone should go for computer issues !

Took my computer in to get fixed, took them less then a day to fix it. Very professional and…read moreefficient l. Would recommend to anyone with computer problems!

I had a problem installing Windows on a high end new build. They explained that Windows now…read morerequired internet access to install. They did this for me and charged a very reasonable price to solve my dilemma. Thank you!

I have needed Charley's expertise on two different occasions: A Windows Update issue and a backup…read moredrive issue. Both times Charley was able to quickly identify the problem and fixed it online. Easy to set up an appointment and connect online. Rates are very reasonable. I have now found my go-to guy for my computer support.

Charlie is super-knowledgeable and fixes all my issues right the first time. He's quick to respond,…read morewhich is great because I use my computer for business and can't be without it. He's also very patient and makes sure I understand everything he's doing. I would recommend PC Handyman without hesitation to anyone needing computer help.

If I ever need service again for laptop and/or desktop, Rob - On Point PC Repair will be my go-to…read morebusiness. I brought my computer in where it wouldn't boot. He diagnosed the problem and had several recommendations which I accepted. He had the computer ready the next day. His fee was very reasonable. A professional and friendly individual who takes the time to explain the problem and to ensure you understand his suggestions.