1000 out of 10 stars for their wash and fold service. Thank you to the woman who helped me out today. It was my first time trying this kind of service and she was kind and patient with me. My laundry was washed, folded, and ready for me the same day which is incredible. They folded everything neatly and in such a cute way, I was able to speed through putting my items away as soon as I got home. Protip: if you are a tipper, like me, be sure to add that at the beginning unless you carry cash, otherwise you cannot run that on your card at pick up. I plan on being a regular for the wash and fold service. Thanks again to the incredible staff for their attention to detail so I can focus on other needs! read more

I love Dash Point! Laundry is really good and convenient. They can wash and fold for you ! read more

Best thing I ever discovered!! I have a busy life and 4 kids plus 4 pets. They pick up my laundry and drop it off!!! It smells good, it's folded up perfectly and they are quick about it. I go into the laundromat sometimes to wash my blankets or towels because I mostly use the laundry service for our clothes just because we already have a lot of clothes with 6 people. The attendants that work there are always just so NICE!! Thank you for making my life easier with this service! I am extremely grateful. I told my husband don't buy me any gifts just Laundry Service!!! It's amazing. Also you guys have the cleanest laundromat in the area with great prices. read more

Dash Point Laundry - Laundry service!! They pick and drop off at your house!! - Laundry Services Near Me - Federal Way, Washington

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Hi absent owner! Yes please let's clarify! I refused to give you my contact information as you stated you would call me the next day. How would that get my clothes serviced from being soaked that day. Secondly, your dryers go for 8 minutes for .89 cents so yes, I inserted it multiple times to start for the other loads as everyone must do. At the end it usually requires one more insert which you should absolutely review please and see I entered it once and was charged TWICE. Also set I varied the overly soaked clothes out to my car and dried them at home- As I stated! And it's not the first time but thanks for getting on here to argue and be dismissive about my customer experience . Your attendant was actually fine and doing her job the best she could but you were not there to support her. We waited nearly half an hour for you the respond to her text according to her! Show the recording of me sitting and waiting for that from your cameras. You weren't there working, nor were your machines sir so please stop wasting time on the excuses it's not my first rodeo with you all so I found it time to give a review. As you see I have very few low reviews that I provide because each individuals experience is unique but if I try you several times and it's always something, or it's a complete disregard for a concern then people should know. read more

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Extremely overpriced. Customer service itself was 10/10, friendly and attentive but to wash a big load is over $11 and the dryers are 85c for random amounts of time that's just well overpriced Update- clothes came out with many stains the washers here are the absolute worst. The dryers gave us different time intervals as well. One was charging us for 8minutes and the other was charging for 9 Spent over $25, my clothes did not wash properly and for sure did not dry properly even on high the dryers cheated us for sure for only TWO LOADS read more

Dash Point Laundry - Overpriced washers - Laundry Services Near Me - Federal Way, Washington

I'm really bummed with my experience, my clothes are ruined :( we are currently renovating and don't have a washer or dryer installed yet. I opted for the drop off and pick up wash and dry service. I appreciate the quick turn around. I dropped my bag off during the morning and was able to pick up within a few hours after work. A good amount of my clothes have these random oil spots all over them. I even brought my own detergent, and the lady I gave them to said they can add mine. I guess she was implying that they also use their own?? But did not disclose what soap they use. Every time I try to call I get a busy automated message. I paid around $37 for about 25 lbs of clothes. I see the manager responding to reviews, so please reach out to me. read more

Dash Point Laundry - Random spots that won't come out :( after the wash and pick up service - Laundry Services Near Me - Federal Way, Washington

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First time customer and great first impression. This laundry was clean, the attendant on duty, yes a real helpful lady provided a quick how to guide to operating these clean, modern machines. Used two machines to wash some supersized blankets and a ton of other linens , overall a great value. This place is very clean very clean. read more

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My pipes busted and forced me to need a laundromat STAT! Found my way to Dash Point Laundry. Haven't been to one in years and I wasn't expecting too much! Everything has changed! I went on a Sunday and it was busy busy! The laundromat itself was clean, the washers varied in size and the dryers seem to be the same. All of the equipment was in good condition, no smell from the washers. I loved that they accepted credit/debit to do laundry. My biggest gripe is the price but I may have been out of touch. Our washers cost just over $8 each and took about 30 minutes. The dryers were almost a buck for each 9 minutes. I used 2 dryers at about 40 minutes. The thing that I appreciated most was the wonderful attendant that was on duty. She was so helpful and kind. If you ever just want to drop your clothes off and go the attendant mentioned that they offer drop off, wash and fold for $1.25 a lb with next day pickup, sometimes the same day! read more

UNSAFE and refuses to enforce mask mandate! Two adults had no masks on when I went in. I reported this to the attendant, and she said they were aware of the mandate, but the owner did not enforce it. I said I'd report them to the WA DOH for failure to comply. A few minutes later, the attendant (who was very pleasant, I should add) came to say the owner was on the line and would call me if I provided my number. I said I was happy to talk with her, but that the bottom line is that they're not in compliance. The attendant relayed this to the owner, then said they couldn't force people to wear masks (even though they have this sign posted about reserving the right to refuse service to anyone!). I pointed out that the nail salon next door has a sign that says no entry without a mask, even if vaccinated. Dash Point Laundry has NO signage about masks. If I didn't already have my wash in the machines, I'd leave. It's clear this business values profit over the safety of its customers, and is even willing to defy the state mask mandate. That makes a person question what other matters the owner doesn't have integrity about. So if you care about your safety and don't want to risk catching COVID, find another laundromat. read more

Dash Point Laundry - Laundry Services Near Me - Federal Way, Washington

Hello goodnight, I'm requesting a call back from manager or owner of Dash Point Laundry over an experience that happened today 02/16/24, my sister & 2 underage brothers came to this laundry 14 minutes before 7:30pm (official last load to wash), and as they were coming in, the Hispanic lady with glasses was snapping her fingers with gloves on, which makes the snapping louder, and was tell us to hurry up in Spanish. Like excuse me? I couldn't believe before my eyes, we were more embarrassed to tell her something and confront her. My family of 6 always come every other weekend depending on laundry and never have had an issue like today, we respect the property and laundry policies. What did we do wrong, come & wash our smelly clothes? please reach out to me! Goodnight & Thank you, Customer Replying to Joe, please call me I have left my phone number at the dash point laundry with the manager. Thank you! read more

convenient. just got brand new washers. clean all the time and friendly workers. always helpful. plenty of seating than most I've seen. thank you. read more

Best laundry place Federal Way has to offer. Dropped off linens and they came back perfectly cleaned and folded, also really good price for their drop off service compared to other places in the area. The owners are super nice and attentive. The self service area is really clean and the machines look new. Super glad i found this place! read more

The equipment is in great working condition, with a good mix of machines catering to different load sizes, making it a convenient stop for local patrons. The space itself is well-organized, offering a comfortable waiting area with vending machines and plenty of seating. Given its prime location, solid customer base, and the well-maintained condition of the facilities, I am genuinely interested in acquiring Dash Point Laundromat and would like to make an offer to the current owner. I believe this business has strong potential for continued success, and I would love to explore this opportunity further. 206.883.9823 read more

Safe location. Super Clean. Tons of machine. The area had a restaurant and grocery outlet which made my time go by quickly.

So, this is my local laundromat and recently the heating element in my dryer went out so I could wash clothes but couldn't dry them. so I was just going to them for the dryers They don't make much money off of the dryers so the guy VERY rudely told me that they've changed their policy and I'm no longer allowed to dry my clothes there and I needed to leave... He treated me like I was caught stealing from them! That was super embarrassing.. thanks guy. #nevergoingback read more

Such a great laundromat! Clean, friendly, efficient. We had the joy of chatting with Steve who was just lovely. Will definitely be back, and hope Steve will be there too! read more

I absolutely love this place! I hate doing laundry and never have time to do it since I travel so much. I utilize their wash and fold service. I've received nothing short of perfection when it comes to their employees. I'm always greeted with a smile every time I walk through the door. My clothes are always returned smelling amazing and folded perfectly. Their prices are great for same day pick up. Thank you so much and keep up the great work! read more

From one busy busy mom, this place is a life saver! I use their wash and fold services and they are AMAZING! Clothes are fresh and neatly folded and is also SAME DAY! It so nice having this laundry mat so close to our house!! Definitely a repeat customer! read more

Place does a great job! Clean, happy and nice staff who are willing to help. Owner called me personally once when they're was an issue with an order and was very nice and we got it all cleared up. They are also quick and am happy I have them so close to my home read more

Our dryer went out during the "Snowmagedon" due to a power surge. So while we wait for the part to come (FedEx lost it), we are drying all our clothes here. It is clean, not to expensive and better than I expected. Not bad for a laundrymat.....hopefully, I won't be going here very often. However, we do use this place for big items (comforters, etc). read more

Legit, clean, friendly little laundromat. They offer various size washers from $2.75 to $5 to $7 a wash (clarified through load weight) and big dryers that are pretty cheap. I had to bring in a big comforter that was much too big and heavy for my own washer, fits just fine here. There is also detergent and all the laundry necessities available for purchase in case you forgot your own. Totally coming back the next time I need a laundromat. I just wish there was some sort of wifi. read more

Dash Point Laundry - The big $5 washers - Laundry Services Near Me - Federal Way, Washington

Affordable, card is easy to use, (much better then using coins)friendly owners, always clean, has free WiFi. That gets my read more

Cleanliness: excellent!! Especially the bathroom! They keep that bathroom. Obsessively clean. There are always plenty of available washers and dryers. Where they lose two stars, is their payment system. It is convenient not to have quarters, but they do require cash only. Furthermore, you have to get a laundry card, and you have to use cash to load it, and there are no refunds on the remaining balance if the card. Which is fine, if you use this laundromat on a regular basis. However, if you are anning on moving, and you don't use the money on the card, you lose it! HUGE issue to me, and I do believ hie that borders on being illegal. At the very least, it's a scummy policy. read more

New owners!! Super responsive to customers! Clean, well staffed place! New, high quality equipment and great price! Restrooms immaculate and free WiFi. I wouldn't go anywhere else:) read more

The old owners recently sold the laundromat, best thing to ever happen for sure. Yes a tiny bit more expensive but I enjoy going to a clean business with great customer service. Drea in the evening time is amazing! She is continuously cleaning, making sure everything is in order, and so great with the customers. If Drea wasn't there I would still need to do laundry but it wouldn't be the same at dash point without her! read more

After spending $40 today to wash my laundry, the value of which is around $1000.00, the manager told me he took my laundry out of two washing machines because other customers were more important than me, and my husband didn't remove them quickly enough for his liking. I then had to rewash all those clothes, another $8 for each wash. And the laundry card is only good here. Plus, you have to use cash to load your laundry card. No debit or credit cards accepted. The machines are excellent, but you have to deal with kids running around you, putting their feet on the folding tables, and management that steals your laundry. I have no way to determine what is missing yet, but we found clean clothes across the floor thanks to the manager removing our laundry from the machines. No one should have to lose their laundry because the manager thinks someone else is more important. Needless to say, we will not continue to spend our money here. If you are an adult without lots of screaming kids running around you, you need to watch your laundry, because the manager will take your laundry and good luck finding it all. read more

The best laundry place in Federal Way. The staff is very friendly and helpful. The place is very clean, and all the machines work all of the time. The prices are also reasonable given the overall experience and the quality of service. read more

All in all, I like coming to here wash the larger house hold items. Bed spread, pillows, blankets....etc. lots of washers and it's never really packed. If there is one thing I would advise about. Be careful of some of the homeless people that come here to hang out. They seem harmless, but I've been here for the past hour or so washing and a few of them have come in. Paced around the place, looking into the washers and at peoples baskets. Then the leave. DO NOT LEAVE ITEMS UNATTENDED! Besides that. A nice place to come wash laundry. read more

Been going here for 6 years now and it's still the same. Nice and clean. The attendants are helpful. Pretty fair prices on machines. Just wish their free Wi-Fi was working again. All in all, I highly recommend this location for your laundry needs. read more

Seems like they just sold the laundromat. New owners increased all the prices and lowered the drying times. They didn't bother to advertise the higher prices anywhere but what got me was the fact they lowered the drying time on top of raising the price. read more

Brittney was great. Very helpful. Never been here before and since my machines broke at home it was so nice to go somewhere nice and clean with good help. Totally recommend read more

I've never been to a laundromat, so I don't have anything to compare it to. I thought this place was kept pretty clean. The attendant here was very helpful. He's very busy helping everyone and constantly cleaning up. An earlier reviewer noted that there was no attendant there to help. I admit, if he wasn't there to help, I probably would've left. I couldn't get the washer to start. Once I got everything up and running, everything was great. read more

Dash Point Laundry - Huge washers for large loads or cleaning comforters or bedspreads. - Laundry Services Near Me - Federal Way, Washington

In the 1st 30 minutes I was here today, the were 12 UNMASKED adult patrons. Employee (masked and vaccinated) stated that the owner does not care if patrons are masked or unmasked, and that employees are not even to ask patrons to mask up. read more

I am so happy to have found this place! Erica greeted me as soon as I walked in and was extremely KIND and helpful. My washer is being repaired and I wasn't familiar with the pay and load amounts in the washers. Erica was so helpful explaining and letting me know what to do. She made the experience even better being genuine and so nice. I am so happy to know we have this gem so close if we ever need again. read more

I haven't been to the laundromat in a long time and I have to say!!! Hands down!!!! This is thee most high tech laundromat I've ever seen! Good place! Very friendly worker. :-) read more

Well...it's a laundromat. So there's that. Um, it's clean. Does only take cash which is a bummer in 2018 but not worth docking them a star. Machines are biggggg and I could do a weeks worth of laundry for one person in one 45lb machine. Website says they have free WiFi but I'm assuming you have to ask for the code bc it has a password on. They have put money on these refillable cards to operate the machines which is more convenient than quarters (but again, it would be nice if they'd take a debit card to refill those things). All and all not a bad experience. read more

My first time back in 3 years. Won't ever go back!! My daughter and I had put our laundry Into the washers and went to Subway to grab food, came back sat down was eating my food, got up to go put my laundry into the dryer came back and there was a baby cockroach On my food wrapper, So I smashed it took it to the counter and showed the gal that was working I then threw my food away, went to the washer to put my clothes into the dryer there was a bigger cockroach on the washer, I went to get the attendant to show her, she went back to get a paper towel to kill it, I had already taken a rag and killed it. After I got my laundry done I asked if I could get contact information for owner, she was starting to write it down and stopped, told me that she needed my name and number, I told her that I don't feel comfortable giving my name and number. In the end I finally gave my name and number. The owner calls me and told me that they don't have cockroaches and that they came in on someone's belongings and I said to him I found two in completely different locations of the laundry mat, therefore they do have them and need to spray because if they get into someone's clothes they can take them home and end up having cockroaches.... The service I received yesterday was very very poor and unprofessional! Please don't deny that you have cockroaches do something about it!!!!! I had better treatment from the previous owner. I wasted $13 worth of food because of a cockroach crawling on it. read more

If I were asked to choose a favorite laundromat, it would be this one. They are located a bit further away than I am used to going to do my laundry, but it is clean and there are always washers available. There are on site attendants who provide assistance where needed and they keep things running smoothly. One of my favorite aspects of this laundromat is that they use a card payment system. No need to carry around a bunch of heavy quarters! When using a high capacity machine, it can get tiresome inserting 12+/- quarters, one at a time! Here you load money on a card they provide and you keep,then you need only insert and remove the card in the machine you're using, it will automatically deduct the cost from your balance . The only negative point is that they do not refund money still on card when you are done, so you must only load as much money as you think you'll need. You can always load more on the card if necessary. In my case, I leave any balance on the card for my next visit. read more

Plenty of washers and dryers here. The washers fit 75lbs worth of clothes (it fit 3 loads of clothes!!!!!) in there. Which is a LOT. It finished washing all of my clothes in half an hour... and the dryers are also huge. I came on a Thursday, so there wasn't a lot of people and plenty of washers/dryers to go around. The attendant was kind and walked around making sure the place was clean. They only accept cash, so make sure you have some money pulled out already (about $20). The machines only accept laundry cards, so you have to put money into the cards first. They also sell detergent and dryer sheets here if you don't have any. Also, Starbucks is right across so there's your coffee fix if you need it :) read more

So I have been looking for a laundromat that could accommodate my comforters without them being crowed. Well I finally found one. I know most people hat going to the laundromat and I get that especially when you have a machine at home. But if I had to choose one, this would be it. I was able to fit two queen size comforters into one machine and could have easily fit one more full size or twin in with them. The place is kept clean, there are two televisions - of each for kids and one for adults, there are up to date magazines to read and the owner is always checking on the patrons. As far as laundromats go, this one has my vote. read more