Excellent service, good value for the cost, set good expectations and completed the work ahead of schedule. I'm very happy with there service and would not hesitate to go there with future needs! read more

Best dry cleaners in the area! Always great service and price. We drive out of our way to use them cuz no other local business compares to Morrell's in Puyallup! read more

I stopped by this past week for the first time. Great customer service, very welcoming. I took a pair of pants and they had them ready before the expected date. Business looked very cleaned and organized, it's in a shopping center, they have a lot of parking space. The price was a decent one in my opinion. They text and email you once your order is ready. I will definitely be coming back here. I highly recommend it if you need to take any of your clothes to the dry cleaners. read more

Did a great job on my down comforter. Clean and fluffy. It was nice to have such a fresh smelling bed. I just sent it back to them again as it is now several months later. With the weight of this comforter I really appreciate it being picked up. I also use them when I get behind with my laundry. They return it to me clean and folded neatly. read more

Love this place! Everything can be done on your phone. You can schedule pick up and drop off to your house. They are quick and the nicest staff! Always has my stuff done when they say they will sometime Even before. I love that I can track the process on my phone. read more

Outstanding service. Best dry cleaners in Puyallup. They always exceed my expectations. Usually done at least a day before estimated. Really appreciate this small business for all their hard work! read more

I bought my wedding dress off the rack and wanted to have it cleaned and pressed before my wedding. My dress had a lot of delicate lace and i was nervous about it getting ruined. When I tell you that I was in shock when I picked up my dress, I am not kidding. Blue wave gave my already beautiful dress more vibrance and brightness than I could have imagined! I literally cried lol! The staff was so communicative and sent me regular updates on how the cleaning process was going. In total it took about 2 weeks. Would highly highly recommend! Thank y'all so much for making an anxious bride so happy. read more

I don't need dry cleaning very often, but when I do, I will go back to Blue Wave Cleaners in a New York minute! First of all, they charged $20 less than another local cleaner for my queen-size comforter. The woman who handled my order is a great public relations asset to Blue Wave. She is knowledgeable, friendly and accommodating. Another plus was receiving a welcome-new-customer email when I returned home. How refreshing to encounter a business who puts the customer first -- and in a frendly manner! GO BLUE WAVE! read more

I'm new to town and was in need of service. I stumbled across this business as they were the closest one to me while I was out and about. Needless to say I'm glad I did. Not only are they top quality but friendly and customer service oriented. Where COVID-19 has sadly crippled business, this one here has taken the initiative to even go as far as offer FREE pick up & delivery services in within the Puyallup & Tacoma area. I highly recommend this business not only for their customer service but for their delivery of quality and care for your items. read more

I rarely need dry cleaning, but after a trip this December my son and I needed our down jackets cleaned. Not wanting to ruin them in my washer I decided to leave it to Blue Wave Cleaners. Upon return of jackets I discovered 4 holes in my sons jacket. The employee only needed to safety pin the paper onto the jacket tag. Instead they pinned it through the back of the jacket and the hood. Completely careless if you ask me. Zipper completely warped on my own jacket. Any experienced cleaner should know NOT to use high heat on a plastic zipper. My recommendation if you want your items returned without damage is to look elsewhere. Unfortunately my previously trusted place on SouthHill went out of business. Leaving me still on the search an adequate dry cleaner. read more

Local Family owned, my husband went to Rogers High with the owner, that's cool. Not only are they a small family business but they got their stuff together! We were tired of stepping on our jeans and getting them wet so I took them in to be hemmed. I pinned where I wanted them and dropped them off. In a few days they hemmed them and they don't look weird. They put the old cuff on the bottom they don't look homemade! I have had grease stains removed from a rad hoodie, I had my husbands work shirts pressed because I hate ironing, and my son was spoiled with a few of his garments pressed. Also I happened to have a wild party where I needed my new dress cleaned and a button fastened... exece read more

Totally tried these guys on a last-minute help mission when our washing machine finally gave out! I think I dragged in about 9 loads of laundry, and they had it washed, sorted into family member stacks, and gorgeously folded with a fast turn around time. What lifesavers!!! It's a new life goal of mine to have them help me every month! read more

This has been my "go to" dry cleaner for 2 years (husband's suits). Last visit they missed a spot on a pair of pants, okay accidents happen. This time around all 4 sports coats had white lint in them, not a little either. Literally looks like they were stored with brand new white towels!! My bill was $104 and they give me lint!! No way I'm returning! read more

Super great cleaners- the gals that work there are always smiling when I walk in and remember my name to pick up my things. Things are always done promptly and correctly the first time. read more

I've been using Morrell's Blue Wave pretty much since they opened. They are always friendly, and helpful. But that's not the purpose of this review. In November 2016, I dropped off some shirts/pants. A few days later, I picked them up, went home, and put them away in the closet. Fast forward to today (May 11, 2017). I pulled one of the shirts out of the closet, and noticed a small paper bag stapled to the plastic bag covering the shirt. I had overlooked it previously. Upon closer inspection, I discovered a fairly large wad of cash. Apparently I had left it in my shirt pocket, and Morrell's found it and returned it. Thank you, Morrells, and apologies for not finding it sooner and giving you the recognition you have earned! read more

Update/Edit: so they finally found my coat after a really kind employee that I called (didn't catch her name) did some hunting. It should have been ready yesterday but apparently they never even started fixing it (after they said they would two weeks ago) so now I have to wait another week till next Wednesday. So now I will have been delayed 3 weeks for picking up my coat. Who knows if they'll be able to find it next week? I guess I'll find out then but at this point I'm expecting the worst and that they won't be able to find my coat when I show up next week for the third time since apparently they haven't inventoried it (I pray to god they finally did after my phone call today)...but extremely low expectations at this point ever getting my coat back..... My review will maybe change based on how the next day goes. So I dropped off my coat two weeks ago to get a broken seam fixed. They said they would call me with a quote on whether they could fix it and gave me a ticket. Never got a call so I show up on the date printed on my ticket in the hopes maybe they fixed it. The girl (who was very sweet) at the front counter couldn't find my coat so she calls her boss and he says he couldn't get a hold of my and outgoing calls to my cell wasn't working for some reason. Ok sure technology issues happen no big deal. Her boss tells me to come back in a week after giving me a quote. No prob. I give them my husband's cell since mine wasn't working for them. I show up today on the day they say it'll be ready. The same girl is working again can't find my coat. She calls her boss again who doesn't pick up. She searches the back room and the computer and can't find any trace of it. She says to come back tomorrow and she'll see her boss tomorrow and should get it sorted out. This is not her fault as she's just doing her job. But I'm wondering what kind of business her boss is running. It's two weeks now and I still don't have my coat - and now it's missing. I'm battling traffic after work each time to get here and I came because of their good reviews. To have to come a third time is beyond infuriating. If they don't find my coat by tomorrow I'm at a loss. If anyone knows of taking legal action due to missing items please message me as I'll be reviewing what to do on my own as well. Please figure out your freaking business organization. read more

Here comes the bridesmaids. Purchased lovely chiffon dresses online. Guess what, they came wadded up in a little plastic bag. They were a big wrinkled mess. Blue Wave Cleaners to the rescue. They let me know exactly how they would steam the dresses and were very helpful and pleasant. They handled the dresses with loving care and they are beautiful. We are now ready for our daughter's wedding and you have a customer for life. read more

Morrell's Blue Wave Cleaners - Sewing & Alterations Near Me - Puyallup, Washington

These guys are awesome they actually did a little mess up on my order but he drove down from home to make the correction After Hours and took the cost of that item off my bill how much better can you get love these guys will definitely come back. read more

Love their customer service & quality work! Really like that if I forget to pick up my dry cleaning... I can grab it anytime during the night! Automated station open 24 hours... But love the people there, so I try to make it in during business hours :) read more

Went to check out the "new" cleaners and it was awesome! My clothes looked great and the staff was super helpful! I would totally recommend!

New cleaners up by Costco...heck, everyone goes to Costco...so purdy handy location. Nice folk, and they don't starch shirts so stiffly that they don't need a hanger like some other local cleaners! Competitive pricing, ( AND first order is half off, according to sign in window)...so don't know how long that will last, it's a new bizness, and that may well be "an introductory offer". Gal at counter said you can sign up for service that allows for 24/7 pickup of clothes/ they have gadget that looks like a clothing vending machine ? Anyways, will for sure use this business in future. *****11/1/12 Just ammended my review...after getting SUPERIOR service from this place...I just had to add another star...This is a place that really CARES about service...(which is nice to see, and sadly so rare in our society) Owner guy went out of his way to make me happy....and I am! read more

Dry cleaning at a great price and their lobby is equipped to allow customers to pick up clothes 24 hours a day. In addition to the great value, the staff is always courteous. read more

First and last time in here. I had no problem with drop off and actually its pretty cool to have an automatic pick-up machine available for after hours, BUT. I actually had a human there when I picked up my suit, I took the plastic off and it was covered with lint, hairs and couple clumps of starch like stuff(I believe). I asked the man if this is how it is supposed to be and he just said come back tomorrow and I'll give you a free lint roller. Why should I have to come back twice for one item? The service would have been better from the automatic machine I believe. Not even worth the 40% off the first time customer, full price I would have had a few more words to say. read more

I had a credit on file at this business, but when I returned with more dry cleaning, I was told that the computers had been updated and my name and credit were erased. The young girl said she would have the manager call me about it. I did not receive a call. When I returned for the item and mentioned the credit, the person helping me this time said that they don't keep credits very long. (Mine was about a year old.) She didn't offer any discounts at all. The cleaning was fine, though pricey, and the missing $8 credit was disappointing. read more

The auto retrieval system is awesome! You can pick up your clothes any time of day and drop off clothes using their fetch system. This is the reason why we go. read more

To me they seem expensive. I turned in 6 things, 2 silk pillow cases, a linen shirt, linen blazer and 2 dress shirts. The bill was $54. Too expensive for me to use again. read more

Love this place!! The gals at the front are sooooo nice and helpful. My husband was going out of town on Monday night and needed his clothes washed/pressed. I called them on Friday and they said bring it in we can have it back on Monday.. THANK YOU!!! We were both impressed by how well his dress shirts turned out even more impressed with the slacks... When I went to pick them up (late) I called and said I was on my way. The gal said not a problem she would stick around until I got there. 10 minutes later, I showed up and she was STILL SUPER FRIENDLY!! No attitude at all.. Anyway- I will recommend Blue Wave 110% all of the time! read more

Always friendly and helpful staff. I love the after-hours automated system for drop-offs and pick-ups. They are located just off the freeway which makes it an easy stop before and after work. read more

They took my nieces Wedding dress and made it look like NEW! She dragged it through wine and other spilled drinks and it was a grimy mess. Took it to Blue Wave and WOW! I didn't think it was possible! Thank you so much! I highly recomend. read more