Like others, Im surprised the negative reviews. This was the best experience I have had at the…read moredoctors office in a long time- it reminded me of how a visit to your primary care doctor use to be before corporations took it over. The receptions Synesha was so lovely, kind and greeted with such enthusiasm. The office is clean, not crowded and spacious, and there was little to no wait to see the doctor. I saw Dr.Lee who took her time to hear my concerns , and took interest in my over all well being. I never felt rushed, dismissed or like just "another number in a time slot" Can't recommend the place enough!

I would strongly caution anyone considering One Medical's Long Beach location to verify their…read moreinsurance coverage independently before receiving care here. My insurance stopped being accepted by One Medical (after years of flawless experiences), but when I had a recent medical issue and reached out specifically asking for an in network referral, I was told to come into see my PCP first instead. I came in, was looked at, and then referred anyway. MEANWHILE I WAS CHARGED MORE THAN $400!!!!! When I later raised the issue, One Medical staff actually acknowledged that they could find no record that I had ever been informed that my insurance was no longer accepted, and that THEY SHOULD HAVE TOLD ME ON SITE BUT ACKNOWLEDGE THAT THEY DID NOT. Despite that, I am now being expected to pay hundreds of dollars out of pocket for a visit I attended without being told that the insurance coverage I had previously used with them dozens of times was no longer valid. That is the part I find unacceptable. This was not a situation where I ignored a notice, misunderstood a bill, or knowingly chose to receive out-of-network care. According to One Medical's own response to me, they did not communicate the insurance change, yet I am apparently expected to absorb the financial consequences of their failure to do so. I tried to resolve this privately before posting a review. Instead of someone taking ownership of the issue and correcting it, my complaint has been passed between multiple people for weeks. I have received messages from several different staff members, but still no meaningful resolution to the central problem: One Medical failed to tell me my insurance was no longer accepted and is still expecting me to pay the resulting charges. One Medical markets itself as a premium, convenient healthcare service with better communication and easier access to care. My experience has been the opposite. If a medical practice changes whether it accepts a patient's insurance, notifying that patient before continuing to provide services should be one of the most basic administrative responsibilities. I gave them multiple opportunities to fix this before leaving a public review. At this point, prospective patients deserve to know what happened so they can protect themselves from ending up in the same situation. If One Medical ultimately takes responsibility and resolves these charges appropriately, I will update this review. As of now, they have not.

It's been five years since I first came here, and I'm still frustrated with the practice. I…read moreabsolutely *love* Dr. Trivedi, who also works at this office, and I've asked to become his patient twice over the past five years. I had the chance to see Dr. Trivedi once when Dr. H was unavailable, and I was so impressed by his bedside manner that I requested to switch to him as my gastroenterologist. However, my request was denied after Dr. H's input citing that patients can't switch doctors within the practice. Their secretary staff are at least quick to comply with sending over medical records to my new gastroenterologist or other doctor's that may need my medical summary history performed by Dr. H. If you have the option, I highly recommend seeing Dr. Trivedi. My mother sees him, and two other doctors I know absolutely adore him as well. It's just unfortunate that I'm not allowed to be one of his patients!

I've been going to Dr. Hertz for years and she is awesome. Today I saw her PA Katherine Dodds and…read moreshe is amazing as well. She gave me all the time to go over questions and details of my care. I just felt she needed a shout out for excellent bedside manner. Don't be afraid to try this office for your GI care.

Dr.Sleep is absolutely the best! She really cares that her patients get the best care possible. I…read morehighly recommend her! The staff is very friendly and her nurse Terri is great at her job and the best at drawing blood.

If you are able to be under Dr. Sleep's care, consider yourself extremely lucky. She has the best…read morebedside manner, listens and takes her time and does not disregard or dismiss your questions or concerns. She has a phenomenal personality that makes her very approachable which makes getting care a more pleasant experience than it typically is with other providers. Worth it, 100%

Dr Olson did my knee replacement surgery on Oct of this year…read more I am very happy with the way everything worked out. Things healed up fantastic Thank you again...

This doctor seems to have issues with his memory or he's faking it who knows. Been waiting for him…read moreand his staff to get my prescription for over a month so far nothing. Even though they get paid by my insurance. Some of his staff is great and some are not. His nurse rude and a liar jessie who try's to bully you and put words in your mouth. I ask to speak directly to the Dr. I get his so called nurse. I don't know how much clearer do I need to get! LIAR, LAZY, very unprofessional. During the pandemic they were playing games with my life. I needed certain diabetic medications and this is the experience I went through. He and his staff are not friendly and there very rude and don't deserve anyone as a customer.

Dr. Mortara is the reason I am alive today. She is highly skilled, intelligent, empathic, and…read moreeffective. I am grateful for the 20 years of consistently excellent care and follow through she has provided. Thxx Dr. M

It is my pleasure in having Dr Laurie MORTARA as my family internal Doctor. I'm so confident and I…read moream so blessed having her she's concern about our situation. She herself calling her patient how's it going on any problem issue etc. I was with one of the Dr that almost every other wk having an appointment which was not necessary but Dr L MORTARA all I can d say she's the best Doctor that I'm seeing her almost 10 yrs I would say and she always ask what can she do to you in order to help you if things not helping . She always wanted to have us at least 4-6 month to see or make appointment in order to make sure everything is good. Dr Laurie MORTARA the best Doctor that you can count on. She's like a family to you she's always happy smiling and very nice best Doctor I really like her. Thank you for having us and thank you for all

Dr. Lindsay Mossinger is an excellent doctor! Shame on you UCI for closing her practice in Los…read moreAlamitos. I recommended her to everyone I know. Her care helped me get my diabetic blood sugar under control, as well as my cholesterol As soon as I know where she is setting up her next practice, I will ask her to be my doctor again.Visiting her office was a pleasure: the check in staff were welcoming, the nurses were friendly, caring and efficient, whether assisting me on the phone or in-person. WILLETTE T-B.

Well I found her and booked an appointment and yes, I paid cash. Dr. Mossinger is having a special…read moreand for $100.00 I saw my favorite doctor and some of her initial lovely staff in her new big beautiful office. Eat your heart out UCI.. I was so pleased to see her out of the UCI cluthes and on her own to doctor as she chooses. I cannot say enough good about her and will reutrn no matter what my next appointment cost me. Btw, she takes many insurance plans that are listed on her website in Long Beach but unfourtunately, not mine, or at least not mine as of yet. Oh and the parking is great, right in front of the building no walk for those who need a hip and it's free parking. Los Coyotes Medical building is easy to manage. "Every cloud has a silver lining."

Excellent care and follow up to medical care questions…read more Helpful organized and friendly staff

I cannot say enough good things about Dr. Hirano. He is so kind and so thorough with every visit…read more He listens and always makes sure he addresses all of our concerns. He's also on top of it with referrals and responding to messages. Wish there were more doctors out there like him!

Excellent Health Care Center with options for medical specialists and primary care doctors. Also…read morehas physical therapy facilities and eye care specialists and chiropractor. A labcorp office is also available for blood and urine samples with special hours . The lobby is decorated with themes of the holidays such as Christmas and Halloween

Leisure World is a senior gated community that offers people 55 or older to live comfortably. They…read moreoffer many amenities. One of the best ones is that a full fledged Health Care Center is centrally located on the premise. If you live here and chose one of your doctors to be your family practitioner, you can literally walk to your appointments! They seem to accept all forms of health insurance and of course Medicare. Other specialty doctors practice here part time and it is easy to make an appointment when they are present. Staff is super friendly and so far all my appointments have been on time. Dr. Narain is a really cool doctor and is super knowledgeable and friendly. I'm so glad to have this type of service right at my doorsteps.

Dr. Svrdlan is great. You have to wait a while to see her but that is because she is so…read moreoutstanding. Recently, I had some abnormal blood work which was freaking me out so she called me back, talked me down, so to speak, and expedited ultrasound results. I got the results the next day! They did the US right there in the office which was very convenient. That office has very nice, professional staff too. I have had nothing but positive experiences at that office. It's in the old Borders building, which was weird at first, but it is so clean and new.

Horrible experience with this office. This office sent me a mychart message on Friday right before…read morethey closed to tell me I had DVT which is a serious medical issue. They didn't go over the blood thinner at all or even explain how they knew I had DVT. I kept following up to ask questions and they just kept telling me the Dr wasn't in office and would be there tomorrow. Tomorrow would come and the dr still hadn't returned. I asked if I could see a covering dr and was told "they are all in clinic". Why does this clinic not have covering drs?? Especially for an issue as serious as DVT which is a blood clot that can go to your heart and lungs? I have never heard of such. Every other office I've been to at other hospitals would have a dr on call or a covering dr for such urgent matters. It's not like just one dr runs the entire hospital. Then a week later when I finally met with Dr Appleby I asked her why there's no covering drs when she's out and she acted like there should have been. She wasn't apologizing or saying she would look into why I was brushed off after being given a serious diagnosis via a mychart message but had more of a dismissive tone. I asked to see a specialist and she referred me to an office that doesn't even treat DVT. I ended up finding another specialist on my own who told me she misdiagnosed and I don't even have DVT! I will never come back here because it was poor communication AND a misdiagnoses.

Took My Husband for an annual physical, they never checked his heart or asked the questions that…read moreare common with an elder patient. Dr wouldn't listen to our problems, and then doctor walked out the door and never came back. We have issues that needed his attention!!!!!! My husband's memory is gone and he can't hear in his right ear and all the doctor said "you have wax in your ear" Then he said "we shouldn't take the wax out because then he'll need a hearing aid". WTF.! My husband has dementia and the doctor wouldn't listen to us! he also is a cancer survivor and they never asked any questions relating to his colon cancer. Then they said they're gonna take blood, but they did not tell us when we would get the results. The whole purpose of this particular appointment was to a get A. Get a physical B. Get the results of the CT scan C. Address the constant urination problem, He walked out the door before we could finish any of these issues and never came back. I need to have two doctors signature in order to use my long-term care for my husband, but this doctor just walked out the door and didn't do anything about it‍ my husband is 76 and they never asked him any questions. I would NEVER recommend this doctor to anyone! I will be looking for a new doctor as soon as possible! Betty Kelly

Love Dr. Phan! He's kind, caring and really listens. It's hard to find an HMO doctor this good.read more